Royal Grand Sharm Hotel

Very Nice Location and Beach with nice scenery under waters.

- Very Rude and Unprofessional staff. Starting at the check-in, we booked a sea view room and they gave us a pool view one claiming that they had another room called " Sea Front " .. So we had to change it and they claimed they did a free upgrade for us. - Waiters at the bar insult tourists in arabic language so they don't understand. - In the restaurant, as soon as the time of the meals is finished, chefs hurry up to remove all dishes in the buffet and that's OK. What is not OK is that the house keeping guys start cleaning the floor with water and soap in the restaurant while guest is still there !! .. You get a slippery and unsafe floor while you are still at your table. - Food and Beverage is of very bad quality. Same Dessert is served everyday in all meals. Very low quality drinks is served in the bars.

Location of hotel, beach facilities, although a bit used but functional.

Alot of smoke during barbeque inside and outside, depending on wind direction. Also really long lines of people for food during openning hours, occasionally durty, sticky glasses and cups. Hotel looks like needing more maintenance and some minor renovation, cracked tiles, rusty plumbing accessories can be seen.