Khách sạn ở Shimla

Ưu điểm: The property is beautiful and a very delightful stay

Khuyết điểm: The food quality could be improved. Medium quality food and poor breakfast for exorbitant prices.

Ưu điểm: grfeat breakfast, great location, nice room amazinf satff

Ưu điểm: Everything right from the check in until check out. Food and the pool facilities in particular were great. All the staff members were very attentive and welcoming. Everyone made sure we had a great stay. Santosh from the housekeeping staff was very responsive and helpful.

Khuyết điểm: Nothing at all.

Khuyết điểm: Location, hospitality, all perfect

Ưu điểm: They make you feel at home with touch of luxury

Khuyết điểm: Staff is very enthusiastic and pleasing but needs more experience

Ưu điểm: Our family was there to celebrate my 70th birthday. The way I was evacuated by the Wildflower Hall team after I hurt myself during a forest trail was truly overwhelming. Attention to minutest details was remarkable. It seems they have guest comfort in their DNA and one feels personal touch at every step.

Ưu điểm: Front desk staff is good & polite.House keeping staff is also good.I must appriciate house keeping staaf BHIM.Spa centre is also good.Staff there gives their best to clients.

Khuyết điểm: One has to request for very basic necessities like DENTAL KIT,SHAVING KIT,SHAMPOO,COMB.They provide only one hand towel for two person.All time dining service has to improved.We were made to wait for more than one hour for our snacks order .We did not have any choice but to cancel the order & go to the local market ,at a distance of 4 KM to have food. Staff in the Breakfast section need to learn to serve with a smile on the face.

Khuyết điểm: Charging for each and every activity for kids. When a guest has paid good amount for staying in the facility, the activities should be free for resident guests.

Ưu điểm: Hospitality and atmosphere, staff were always ready to help. Location was also very quite.

Khuyết điểm: The system of staying way down below the hill and asking for transport each time we wanted to go any where. After spending so much on this property, one could have easily built some kind elevator to come up and go down. THE HOT WATER Boiler is too small, after one person takes shower it takes half hour to get hot again, a regular 2lit instant hot water heater would have been better.Also after half shower the water gets cold.

Ưu điểm: location is very good and the resort is well maintained . cleanness is of high standard.

Khuyết điểm: service is very poor and the staff is highly incompetent. room service does not know how to manage the guest. since the resort is slightly away from city the room service deny for every little general things.

Ưu điểm: The ambience of the resort

Khuyết điểm: Commute between the room and the activity area

Ưu điểm: Location was amazing,food was delicious,check in and check out was comfortable.service was upto the mark.STAFF made every possible effort to make our stay wonderful.

Khuyết điểm: ON THE SECOND DAY OF OUR STAY,WE WENT OUTSIDE AND PUT A REQUEST FOR CLEANING OF ROOM. WHEN WE CAME BACK ROOM WAS NEAT AND CLEAN BUT THE THING I DIDN'T LIKE WAS BEDSHEET WAS NOT CHANGED IT WAS THE SAME AS OF PREVIOUS DAY AND STAFF DIDN'T PLACE BOUFFANT CAP IN BATHROOM AND I BOOKED A SUPERIOR DOUBLE ROOM BUT WHEN I GO THROUGH MY BILL IT WAS MENTIONED JUNIOR SUITE ON ROOM TYPE( THOUGH I WAS HAPPY WITH THE ROOM GIVEN)

Ưu điểm: Property is beautiful, big clean, location very good . Visited 2nd time. New thing added was barbecue buffet must try it. Rooms good

Khuyết điểm: Little bit expensive

Ưu điểm: the staff were hapless but nice.

Khuyết điểm: the room service food was really revolting and expensive. we were charged to entertain the kids at their hotel kids centre. they put us in dank rooms miles from the reception, with no view at all, even though we were with 2 toddlers and staying for one night only.

Ưu điểm: Nice bed. Property has potential to be great, but too many drawbacks.

Khuyết điểm: Weak WiFi. Tiny bathroom and shower. No hot water. Untrained staff (gave me the wifi password after three calls, night watchman belligerent and unhelpful). Terrible breakfast (not included in stay).

Ưu điểm: Staff and size of rooms.

Khuyết điểm: Food quality was not consistent. Breakfast was good, but some dishes in other meals were bad! The kitchen ran out of yellow lentils, which is the one of two lentil options on the menu. This was shocking for us. The bath room size and quality in one of our two rooms was small and average respectively.

Ưu điểm: Exclusive location excellent view no pollution . Away from maddening crowd

Khuyết điểm: Food was reasonable but expensive besides the offer made by booking com was much more than I could get directly from the resort the discredit goes to booking com

Ưu điểm: Location, food and staff

Khuyết điểm: In room dining timings

Ưu điểm: Beautiful resort. The food of the locals could be included as a part of the menu. The library area was a true delight. We loved the place.

Khuyết điểm: Bathroom can be better

Ưu điểm: The staff is very responsive.

Khuyết điểm: Too much smell and very very low quality of food.

Ưu điểm: Very good and clam place to stay

Khuyết điểm: Not worth the money

Ưu điểm: Magnificent panoramic view of western Shimla and the surrounding hillsides from the 1st floor bedroom window!

Khuyết điểm: The access. Although 200m or so from the very eastern end of The Ridge main street, it is up a hill, then up another non-vehicle track, thne up 4 floors in an external lift, then along to the main hotel building and finally 6/7 steps up to the door into Reception! Once you get there it's fine, and they send sherpas to help with the baggage, but it can be daunting for the less mobile. However, once inside, it's fine, although the restaurant serves a pretty much all indian menu, not a lot for foreigners of other dietary preferences.

Ưu điểm: Good location staff and food excellent

Khuyết điểm: All good

Ưu điểm: Good value for money restaurant Friendly, courteous and accommodating

Khuyết điểm: Too steep to get to the hotel Blanket was smelly Noisy at night, needed peace and quiet Bed gave me a sore back

Ưu điểm: The service was amazing. We had someone take care of us from the moment we walked in to the moment we walked out.

Khuyết điểm: There is a bit of a steep climb of around 100m but if you call the hotel they will gladly send someone to assist you with your heavy luggage.

Ưu điểm: Service was exceptional, they honestly could not do enough to help. Views were incredible.

Ưu điểm: Location, View and service. thanks

Khuyết điểm: Climbing up is steep

Ưu điểm: Location, the cute and cozy wooden cottages

Khuyết điểm: Terrible food, which becomes all the more important owing to lack of any other options nearby General hygiene - dirty towels and bedsheets

Ưu điểm: Loved the stay! The rooms were comfortable, they provide heater n electric blanket which is great! The jacuzzi and the view is to die for! Loved the ambience ,the interactive game area, the staffs were humble . Greats stay!

Ưu điểm: Staff is to cooperative and service is excellent

Ưu điểm: Food

Ưu điểm: Rustic, natural setting, excellent service, peace and quiet, we loved the hikes...

Khuyết điểm: Hot tub was a large added charge but not disclosed upfront...some prompting to have room cleaned

Ưu điểm: Location is unique. Cottages are literally in between green forest. Best feel I ever had.

Ưu điểm: The ambience and view of the place.

Khuyết điểm: The restaurant rates were pretty high. They could have been a little more pocket friendly.

Ưu điểm: We like this property and its services. Staff was co operative and well manered. Services are not less than any 5 star property.

Ưu điểm: staff courteousness, food, location.

Khuyết điểm: facilities should have been in better condition.

Ưu điểm: We paid and took an upgrade since I went with my (old) parents and kid. The room was spacious, clean and comfortable. Though the extra folding bed provided could have been better. The morning breakfast is good, with indian and western cuisine inclusions alike. The staff is super helpful and polite. Breathtaking views of kufri mountains from both the room balcony and roof. The hotel has a good library, bar and playarea for kids, so something for everyone.

Khuyết điểm: On the first night, we reached late and tired. Ordered food, and after 0.5 hr were told that the coffee machine isnt working, hence it cant be delivered. Not something expected from a hotel of this stature. Its more in the 4 stars range, than a 5 star overall.

Ưu điểm: The ambience was excellent. The saff was also well organized and very friendly. Other amenities including pool table, swimming pool, table tennis were quite good too.

Ưu điểm: Beautifully built and designed property with a great view

Khuyết điểm: Felt it was slightly overpriced

Ưu điểm: Property, Cleanliness, Toilets, Kufri Air, Food

Khuyết điểm: Missing Balconies in the room, Sitting arrangement on rooftop, No Ventilation in Yoga Room.

Ưu điểm: Food quality is superb & portion is good

Khuyết điểm: Night duty staff was very rude, & arrogant

Ưu điểm: Good hotel and staff Nice location, value for money

Ưu điểm: The Buffet breakfast was really nice with ample choices. Chef Sunil hostess Komal were veey nice and efficient. They were happy faces.

Khuyết điểm: The room didn't feel fresh upon check-i

Ưu điểm: Good and courteous staff

Khuyết điểm: The property is slightly run down and needs to be maintained.

Ưu điểm: Service and cleanliness was impeccable. Property was good

Khuyết điểm: The food was priced exorbitantly.

Ưu điểm: Good property

Khuyết điểm: Too stiff processes and very little flexibility at the hands of ground level staff

Ưu điểm: Food was good and the staff were very helpful

Khuyết điểm: In the cold winter season central heating was not available from 7am to 7pm. On insisting we were provided with blowers that were not good. The rooms were very cold and not well insulated

Ưu điểm: Services so fast.. And location so strategy.

Khuyết điểm: Quilt bed so many hairs.... And abit smelly.

Ưu điểm: Very good served by a good staff

Khuyết điểm: A small shelf could be provided in the toilet for keeping items and specs etc while taking a shower

Ưu điểm: Location was impressive. It is connected to the mall and they have their own lift. Food was good and relishes the dinner with live music. The sudden rain was making the experience much exciting. Staffs are pleasing and very supportive. They were simply exceptional...

Khuyết điểm: Nothing to complain as such. Everything was ideal but they could make the bed bit more comfortable.

Ưu điểm: view and location of the hotel, excelleent

Khuyết điểm: from parking lot to lobby those staps , but overall was very good

Ưu điểm: Location

Khuyết điểm: It is not easily accessible. Luggage to be dropped middle of the road, you have to find your own helper .the property is not the best . Just the location to go mall road

Ưu điểm: Nice hotel. Convenient as parking is arranged by the hotel and the hotel has the direct entry via its own separate lift. All in all it was my 5th stay at this hotel. I recommend it to all types of travellers.

Khuyết điểm: I find the food on the menu card being a bit over priced.

Ưu điểm: Location was perfect, staff was wonderful, right from reception, housekeeping, room service to restaurant. Food was good. The best thing about the hotel were it's people. I am so grateful for the front office staff who arranged the taxi for me to the airport at the last moment because Ola ditched me. The staff make up for whatever deficiencies existed. Loved the experience. Keep it up. Loved my stay there because of you people.

Khuyết điểm: Lots of dust under the bed. Would be very bad for those with allergies. Bottled water extremely costly.

Ưu điểm: The lifts going up to the Mall.

Khuyết điểm: Very dirty entrance to the hotel. Some construction work going on so you drag your suitcase through sand and gravel and it stinks.

Ưu điểm: Excellent location Direct access to The Mall Nice food and ambience.

Khuyết điểm: Some stink in the corridors in second floor.

Khuyết điểm: THIS HOTEL IS A SCAM. It is my earnest request to all of you to please do not book this property for your holidays and waste your time and money, it'll be an utter disappointment for you and your family. 1. All the pictures of the rooms shown on booking.com are fake, the rooms have old CRTs in place of LEDs. The rooms are furnished with cheap linen and dirty blankets. The rooms will remind you of the cheap hotels at railway stations if you've ever been to one. 2. The hotel is situated even 10 Kms ahead of Kufri, on a rickety, isolated and pitch dark road in the middle of nowhere. It takes 1 hr and 25 mins to reach this place from Shimla and it's not even a highway. 3. One can't dare to leave this place after 5-6 in the evening and it's unsafe too, because once it gets dark, one won't find even a sign of human being outside. So, basically if you are planning to go to Shimla to spend your day then have dinner and come back, you can't do it because you have reach the hotel before 6. 4. The food in this hotel is too overpriced, and Alas you don't have an option because there's not even a "Chai ki Dukaan" close to the hotel. 5. The hotel staff is rude and will keep misguiding you. When I wanted to cancel my booking I was first guided by the reception staff to speak to some Mr Shantanu who handles the bookings and sits in some office somewhere. Then I was guided by Mr Shantanu to speak to the GM itself. The GM was not available to talk despite I tried talking to him for hours. I had an absolutely harrowing experience at this hotel. The hotel has a pay in advance policy for your stay, and once you've paid you'll be stuck in this disappointing and substandard property. I was so disgusted with the hotel I left after the first night despite having booked for four nights. SO, BE WISE AND DON'T BE FOOLED. SHIMLA HAS THOUSANDS OF PROPERTIES TO OFFER, BUT THIS DEFINITELY DOESN'T DESERVE YOUR MONEY.

Ưu điểm: Location

Khuyết điểm: No chair - No table - no sofa for seating in room.

Ưu điểm: The art of staff to fleece innocent tourists by making unscruplulous inflation of bill....sewer stink in whole of the ground floor corridor. Step motherly allocation of rooms ( worse ) for the tourists who happen to book via booking.com

Khuyết điểm: please refer to notes above. A highly rotten and spiced up food,gave symptoms of food poisoning to me and my elderly parents. Being a Doctor,knew how to manage with appropriate medicines that i was carrying. Just think of other lay persons. Charges were exorbitant ,food quality was worst.

Ưu điểm: Cleanliness and rooms were very bad , only view of the valley was one attraction , bedding and washrooms were very bad

Khuyết điểm: View and location of the hotel

Ưu điểm: Only the view.

Khuyết điểm: Service was poor! Unfriendly staff which was poorly accommodating! Plus, even ice cost 70 bucks (including taxes).

Khuyết điểm: Only monkeys in the room.. not safe place at all .. you can't eat sit or access balconies..

Ưu điểm: Clean and beautiful room and location was also fantastic. Supportive staff.

Ưu điểm: View

Khuyết điểm: Room is not worth the price.