Shimla khu nghỉ dưỡng

Ưu điểm: Front desk staff is good & polite.House keeping staff is also good.I must appriciate house keeping staaf BHIM.Spa centre is also good.Staff there gives their best to clients.

Khuyết điểm: One has to request for very basic necessities like DENTAL KIT,SHAVING KIT,SHAMPOO,COMB.They provide only one hand towel for two person.All time dining service has to improved.We were made to wait for more than one hour for our snacks order .We did not have any choice but to cancel the order & go to the local market ,at a distance of 4 KM to have food. Staff in the Breakfast section need to learn to serve with a smile on the face.

Khuyết điểm: Charging for each and every activity for kids. When a guest has paid good amount for staying in the facility, the activities should be free for resident guests.

Ưu điểm: location is very good and the resort is well maintained . cleanness is of high standard.

Khuyết điểm: service is very poor and the staff is highly incompetent. room service does not know how to manage the guest. since the resort is slightly away from city the room service deny for every little general things.

Ưu điểm: Location was amazing,food was delicious,check in and check out was comfortable.service was upto the mark.STAFF made every possible effort to make our stay wonderful.

Khuyết điểm: ON THE SECOND DAY OF OUR STAY,WE WENT OUTSIDE AND PUT A REQUEST FOR CLEANING OF ROOM. WHEN WE CAME BACK ROOM WAS NEAT AND CLEAN BUT THE THING I DIDN'T LIKE WAS BEDSHEET WAS NOT CHANGED IT WAS THE SAME AS OF PREVIOUS DAY AND STAFF DIDN'T PLACE BOUFFANT CAP IN BATHROOM AND I BOOKED A SUPERIOR DOUBLE ROOM BUT WHEN I GO THROUGH MY BILL IT WAS MENTIONED JUNIOR SUITE ON ROOM TYPE( THOUGH I WAS HAPPY WITH THE ROOM GIVEN)

Ưu điểm: Property is beautiful, big clean, location very good . Visited 2nd time. New thing added was barbecue buffet must try it. Rooms good

Khuyết điểm: Little bit expensive

Ưu điểm: the staff were hapless but nice.

Khuyết điểm: the room service food was really revolting and expensive. we were charged to entertain the kids at their hotel kids centre. they put us in dank rooms miles from the reception, with no view at all, even though we were with 2 toddlers and staying for one night only.

Ưu điểm: Nice bed. Property has potential to be great, but too many drawbacks.

Khuyết điểm: Weak WiFi. Tiny bathroom and shower. No hot water. Untrained staff (gave me the wifi password after three calls, night watchman belligerent and unhelpful). Terrible breakfast (not included in stay).

Ưu điểm: Staff and size of rooms.

Khuyết điểm: Food quality was not consistent. Breakfast was good, but some dishes in other meals were bad! The kitchen ran out of yellow lentils, which is the one of two lentil options on the menu. This was shocking for us. The bath room size and quality in one of our two rooms was small and average respectively.

Ưu điểm: Exclusive location excellent view no pollution . Away from maddening crowd

Khuyết điểm: Food was reasonable but expensive besides the offer made by booking com was much more than I could get directly from the resort the discredit goes to booking com

Ưu điểm: Location, food and staff

Khuyết điểm: In room dining timings

Ưu điểm: Room was very good.staff was very friendly and supportive.room view was excellent and food in restaurant was beyond expectations.staff made us feel special

Khuyết điểm: There is hardly anything which I didn't like.however I wish they have pickup/drop facility to/from station at reasonable rate

Ưu điểm: Beautiful resort. The food of the locals could be included as a part of the menu. The library area was a true delight. We loved the place.

Khuyết điểm: Bathroom can be better

Ưu điểm: The staff is very responsive.

Khuyết điểm: Too much smell and very very low quality of food.

Ưu điểm: Very good and clam place to stay

Khuyết điểm: Not worth the money

Khuyết điểm: THIS HOTEL IS A SCAM. It is my earnest request to all of you to please do not book this property for your holidays and waste your time and money, it'll be an utter disappointment for you and your family. 1. All the pictures of the rooms shown on booking.com are fake, the rooms have old CRTs in place of LEDs. The rooms are furnished with cheap linen and dirty blankets. The rooms will remind you of the cheap hotels at railway stations if you've ever been to one. 2. The hotel is situated even 10 Kms ahead of Kufri, on a rickety, isolated and pitch dark road in the middle of nowhere. It takes 1 hr and 25 mins to reach this place from Shimla and it's not even a highway. 3. One can't dare to leave this place after 5-6 in the evening and it's unsafe too, because once it gets dark, one won't find even a sign of human being outside. So, basically if you are planning to go to Shimla to spend your day then have dinner and come back, you can't do it because you have reach the hotel before 6. 4. The food in this hotel is too overpriced, and Alas you don't have an option because there's not even a "Chai ki Dukaan" close to the hotel. 5. The hotel staff is rude and will keep misguiding you. When I wanted to cancel my booking I was first guided by the reception staff to speak to some Mr Shantanu who handles the bookings and sits in some office somewhere. Then I was guided by Mr Shantanu to speak to the GM itself. The GM was not available to talk despite I tried talking to him for hours. I had an absolutely harrowing experience at this hotel. The hotel has a pay in advance policy for your stay, and once you've paid you'll be stuck in this disappointing and substandard property. I was so disgusted with the hotel I left after the first night despite having booked for four nights. SO, BE WISE AND DON'T BE FOOLED. SHIMLA HAS THOUSANDS OF PROPERTIES TO OFFER, BUT THIS DEFINITELY DOESN'T DESERVE YOUR MONEY.

Ưu điểm: Location

Khuyết điểm: No chair - No table - no sofa for seating in room.

Ưu điểm: The art of staff to fleece innocent tourists by making unscruplulous inflation of bill....sewer stink in whole of the ground floor corridor. Step motherly allocation of rooms ( worse ) for the tourists who happen to book via booking.com

Khuyết điểm: please refer to notes above. A highly rotten and spiced up food,gave symptoms of food poisoning to me and my elderly parents. Being a Doctor,knew how to manage with appropriate medicines that i was carrying. Just think of other lay persons. Charges were exorbitant ,food quality was worst.

Ưu điểm: Cleanliness and rooms were very bad , only view of the valley was one attraction , bedding and washrooms were very bad

Khuyết điểm: View and location of the hotel

Ưu điểm: Only the view.

Khuyết điểm: Service was poor! Unfriendly staff which was poorly accommodating! Plus, even ice cost 70 bucks (including taxes).

Khuyết điểm: Only monkeys in the room.. not safe place at all .. you can't eat sit or access balconies..

Ưu điểm: Clean and beautiful room and location was also fantastic. Supportive staff.

Ưu điểm: View

Khuyết điểm: Room is not worth the price.

Ưu điểm: Location of the property is great... built very well

Khuyết điểm: There is a little shortage of staff!

Ưu điểm: Food at the hotel is very well prepared. The breakfast spread is generous and the staff is very accommodating. The restaurant itself has a great view making for a great way to start the day. Juices, cereals and more than adequate options from a Continental and Indian menu make for a spread you can't complain about.

Khuyết điểm: There isn't much to complain about, to be honest. If you're driving at night it's easy to miss the turn-off to the hotel. Either a radium illuminated sign or some kind of light over the sign could solve that problem. That's as much as I can fault the place with given the view of the valley and the price you pay for a very comfortable stay.

Ưu điểm: The location was good and staff friendly

Khuyết điểm: Food was really bad

Ưu điểm: The location nd the staff

Khuyết điểm: No wifi and network