Những khách sạn ở Siem Reap trong khu vực Royal Gardens Area

Ưu điểm: - Complimentary airport shuttle: free pick up from airport - Complimentary 10min shoulder massage: very nice! Good introduction to Khmer massage (quite energetic and deep) - Room equipment such as international power plugs, power adapter, toiletries, bed (size, comfort), balcony, etc. - Breakfast: fantastic, possibility to have it packed for early excursions (e.g. sunrise at Angkor Wat) - Personnel: kind, smiling and in average speaking better English than e.g. tuk tuk drivers or some waiters in Pub Street - Location: city center and at walking distance from Pub Street. - Nice salt water swimming pool and bubble bath, even if nonheated bubble bath - Happy hours for drinks and spa in the afternoon - Quick and efficient check-in/-out - Complimentary birthday cake. Very good and tasty surprise!

Khuyết điểm: - Complimentary airport shuttle: only one-way. Both ways would be great! - Non slip tub mat: not well stuck to the tub floor. It slipped few times... - It seems that our towels were changed several times even if they were hung as indicated for no change (minor overdoing)

Ưu điểm: reception staff extremly helpfull and kind

Khuyết điểm: possibility for early check in

Ưu điểm: Location, staff, confort

Khuyết điểm: Breakfast, Restaurant prices - 8$ for a soup, in Cambodia...

Khuyết điểm: The additional costs were exhorbitant. The quote for a driver to take us to some ruins for half a day was US$120. we wlaked 100 metres to the tourist information and got an excellent driver with a 4x4 for $60. the cost of a 15 minute trip to the airport vis the hotel would have been US$25. again we got the service for $10 via tourist information. the hotel is lovely and facilities good but they just spoilt our experience by trying to charge so much for extras including drinks and meals. a shame.

Ưu điểm: Size of the room, English TV stations, location, staff friendly and helpful. One employee, Lab Locuy, was our waiter our first night there and every time we were in the dining room he would greet us and ask how our day was. He did this even when he was not our waiter. He was always friendly, courteous, and helpful.

Khuyết điểm: The breakfast foods were at a warm temperature not hot

Ưu điểm: My favourite hotel....ever Everything about it was perfect. We stayed in a gorgeous room overlooking the pool (116) . The garden area around the pool provides shade and privacy for the rooms but you can still glimpse the pool through the greenery The hotel has such a lovely ambience , the design is colonial and the fresh flowers, gentle background music and ever smiling, helpful staff just make it perfect The food is excellent ( highly recommend the prawn and pomelo salad) and in the evening there is live gentle music and the fairy lights in the trees lend a romantic feel We didn’t want to leave but unfortunately couldn’t extend our stay as it was fully booked I will come back to Cambodia, just for this hotel . Every single member of staff deserves a mention but I only managed to get a couple of names so special thanks to: Som Molika Louey Captain Risa Chhouem Chankiry Rausmey Thank you for a wonderful stay Alison

Khuyết điểm: Nothing

Ưu điểm: Excellent service catering to personal needs as and when requested

Ưu điểm: We had the plantation suite and it was spacious and comfortable

Ưu điểm: Amazing staff, very very clean absolutely awesome swimming pool and not over crowded anywhere in the hotel. Ideally situated for all amenities. The hotel even arranges to collect you from the airport foc. And the best fresh food I've had. It's my second stop here and will definitely be going back.

Khuyết điểm: Nothing

Ưu điểm: Good location in the city, excellent room accommodations, quiet, excellent amenities and wonderful breakfast

Khuyết điểm: Slow to get our bags on arrival

Ưu điểm: Quiet environment. Nice pool for children.

Khuyết điểm: Restaurants in the hotel are not so attractive. Pool usage for one afternoon was restricted due to some private event with very short notice.

Ưu điểm: Hồ bơi.

Khuyết điểm: Nhân viên

Ưu điểm: Excellent hotel, in colonial style. A lot of attention to detail. Super-nice large rooms with nice furniture and all the amenities. The staff is very friendly and helpful, and makes everything possible, including trip arrangements, guides, etc. The place is very clean and food and drinks are very good. Pool and Spa area are also excellent. The best is the value for money: we paid about 100 USD for one night, including breakfast and a 15-min foot massage in the SPA. Amazing.

Khuyết điểm: Nothing to say here, sorry.

Ưu điểm: Great hotel with beautiful grounds. Very well located in city. Pool is amazing. Staff is very helpful and attentive.

Khuyết điểm: This is Could be a 5 star property, but it need a good cleaning. The bathtub in my room was heavily stained and discolored. The floor looked as though it could use a good scrubbing. The concierge service is terrible. I paid for a full day (8 hour tour) with a guide and driver. I was brought back to the hotel 3.5 hours later... When I told them that they only provided me with a half day tour, they giggled. I would highly recommend using one of the many off property services. Or, just go out the gate and get a tuk-tuk (5 bucks to Angkor Wat) and hire one of the many tour guides standing in front of the entrance (7 dollars for a full walking tour). The final price you pay shoul be about 1/3rd of what the guide asks for.

Ưu điểm: The pool was absolutely amazing. The room was beautiful and very large as well. The hotel was quiet and peaceful and the staff were always so helpful and available when you needed them. The perfect place to stay to relax and have some peace and quiet!

Ưu điểm: The facilities, the great rooms, the super bed, the pool, the breakfast and the attitude of the staff at reception.

Khuyết điểm: The noise of repair work around the pool started early morning and did not stop until nightfall. The roommaids need to get more training, ie; cleaning the room better, not leaving anything behind and understanding that TWO persons in a room need TWO shower caps. We had to ask for a second one several times. Also, the command of English of their staff is below international standards. Generally their prices for food and beverages are outrageously high. Better to eat downtown at Pub Street.

Ưu điểm: Close to Old Market, Night Market, Pub Street, National museum, Angkor Wat Temple. Great pool, amenities in the hotel

Khuyết điểm: Nothing I did not like!

Ưu điểm: The staff was very nice and excellent service.

Ưu điểm: Clean, quiet and lovely staff.

Khuyết điểm: Nothing

Ưu điểm: Thank you so much! Although I was only a guest for one night, the service was exceptionally courteous. I would like to thank you for the great service and the easy extension of the late check out! It was only extended to 14 o'clock then to 15 o'clock with a smile! That is rare for such short stays. Many thanks again! Best wishes :-)

Ưu điểm: An excellent large 5 star hotel close to the centre of Siem Reap - everything of a really high standard, beautiful design, big comfy room, huge bath..... nothing to fault. But what really stands out are the STAFF - efficient, helpful and with genuine warmth. The big smiles and good byes from two housekeepers who stuck their heads out of different rooms as I trundled down the corridor with cheery good byes and have a safe journey...almost reduced me to tears! The big hotels are not usually my thing - but this excelled in a genuine way! Well done to the management!

Khuyết điểm: leaving

Ưu điểm: The staff, specially Khom are very accommodating. We already checked out by 4:30 AM because of our tour and we left our baggage in the Guesthouse, then after the tour they let us took a bath for free and stay at the Guesthouse until we depart for Phnom Penh. We also got a compliment coconut shake upon arrival. Also, they will give you a cold towel to wipe off all the dirt acquired during the transportation from the bus terminal to the Guesthouse. The food are cheap and the room and toilet are clean! Best Guesthouse in Siem Reap City! ☺

Ưu điểm: Staffs are very friendly. I love the pool

Ưu điểm: Location was great. About 45 mins away from the airport and about the same to Angkor. Staff were friendly and helpful. Soviet, our tuk-tuk driver was amazing.

Khuyết điểm: Best to shower earlier in the day to be able to get hot water.

Ưu điểm: Swimming pool great

Khuyết điểm: Wifi terrible. Television broken

Ưu điểm: The swimming pool was nice and cozy.

Khuyết điểm: The room was dark and has a very strong smell of mosquito repellent.

Ưu điểm: Nice pool and pretty comfy room. Breakfast was also fine and lots of things to choose from. Staff was really helpful

Khuyết điểm: Bathroom a little bit outdated and weird shower-sink setup. Furniture same, but that’s what you’re paying for

Ưu điểm: Excellent service. I had to leave before breakfast was served so the staff packed my breakfast to take with me to the airport.

Khuyết điểm: The hallway can be very noisy / echoes, I was awoken in the middle of the night by other guests loitering and talking in the hallway.

Ưu điểm: It was convenient the way the hotel had tuk tuk drivers available to hire out for day trips to Angkor Wat. They seem to assign you to a driver for the length of your stay, but then you negotiate the price and pay the driver directly. Your driver is also available to take you into the township for meals and shopping etc., but we tended to walk as everything was only 5-20mins walk with plenty to see on the way. Enjoyed the pool and relaxing on the spacious shared balconies after some exhausing days in the temples.

Khuyết điểm: We had two rooms between our family of 5. Both were in need of some maintenance. We asked if our noisy fan could be oiled and they promptly moved us to another room which was great. In the kids room the bathroom door creaked so noisily, we could hear it next door. Perhaps because it seems such an easy thing to fix, it was things like this that made the rooms feel pretty tired.

Ưu điểm: Everything else about the hotel was excellent. The breakfast was very filling and the female staff were very friendly. The rooms were cleaned every day to a great standard and the pool was cleaned every night without fail! Definitely would visit again.

Khuyết điểm: On arrival we were greeted with a tuk tuk driver rather than anyone who officially worked for the hotel. This made it difficult as we were given a 2nd floor room, we have a 3 year old, with a lock that didn't lock! It took quite a while to explain and then change to a ground floor room!

Ưu điểm: The location was good, only 15 minute walk from the night market and Pub Street. The staff was super friendly and helpful. The pool was clean and refreshing.

Ưu điểm: The pool area was very nice and clean. They gave us new towels and cleaned our rooms everyday. The location was perfect for us, a bit away from the noisy center but close enough to walk or take a cheap tuktuk. The food on the hostel was cheap and satisfying. Especially, the breakfast was very good.

Ưu điểm: Pool I liked the reviews of a couple of years ago, must have been a good place in a forgotten history.

Khuyết điểm: This is by far the worst hostel we have ever seen. We value service and a customer-friendly attitude very high and we care less for quality of the room. The service is dreadfull and oppurtunistic. Staff was not helpfull, unknowing (they ignored special requests and did not know we also booked breakfast) and not eager to help. They were only eager when they saw a chance of moneymaking (they charge for eveything, fan, airco, rides). They were really jumping on us to give us Tuk Tuk drives, to charge us high afterwards, and not informing us before). We stayed for two reasons: 1) we had no time to change to another place, and 2) our booking was non-refundable, so we were the ones to pay when we would have changed. There is a big attitude problem at this place. We were forced to accept a different room than booked. It was not only different, but also had problems. We were promised at least four times that the boss would come to help us out. We never saw the boss. The boss fortunately responded in a message of is in booking.com, but literately told us to go to an other accomodation if we didn't like this room. If that is the attitude of the owner, than he should not be in the hostel business. He does not care for his customers, only for money. Finally, the beds should have been renewed years ago, water is cold, you can only pay cash (the bank shut their card services down)(payment took us an hour, because, 'of course' they lacked informing us and blamed us for not having cash while we were leaving the country), our door was left open after cleaning (in a country were lots is stolen). Etcetera. And I dit not mention the other problems yet... Just avoid booking this place to protect yourself and your holiday.

Ưu điểm: reakfast was ok. Location not great since you are away from the downtown area

Khuyết điểm: Checking in was not very good. The hotel attendant first told us that we did not have a reservation. The half an hour later after doing a phone call. he found our reservation. The room we stayed did not have A/C and was not secure. The window coul not be locked. It would have been easy to break in..

Ưu điểm: The hotel is very charming the grounds are beautifully kept and the atmosphere was very welcoming. The staff made our stay there very comfortable and in particular Lida was very helpful with ideas and suggestions of what to do. We really enjoyed staying there in comparison to another 5 star where we had stayed previously we would return to Pleasant Villa again. Breakfast was made to order at whatever time you requested and was on time?

Khuyết điểm: Pool pump looked like it could be run more frequently but it was the rainy season.

Ưu điểm: Absolutely beautiful hotel. Very friendly staff. The pool was GREAT after being in the sun all day, very comfortable chairs and big deep pool. Rooms were well appointed with big comfortable bed, spa shower, a safe, etc.