Khách sạn ở Špindlerův Mlýn nằm gần sân bay Spindleruv Mlyn Aquapark

Ưu điểm: We are a family with 2 kids. Everyone loved the hotel. It is clean and modern. The swimming pools are fun, especially the kids pool. We didn't have time to go to the saunas - but they looked nice. The hotel was build on top of an old bunker - and so there are some fun, unique areas in the hotel to explore. The hotel is also right next to a fun tarzan park and great hiking paths. We were there in early autumn and there was already snow high up in the mountains. The staff went out of their way to assist us. Thanks!

Khuyết điểm: Unfortunately, despite the Czechs priding themselves for tossing out the communists in the Velvet revolution, the vestiges of the past haven't been fully removed. At check-in time, the staff forces you to present identification papers to inform the local police. Horrible we still live in that world!

Ưu điểm: location, breakfast & harmony restaurant on the 2nd floor(once it is busy staff kind of behind the service but food was really good !! Veal tartare was our favorite dish). Also wellness center, sauna & masseurs were amazing. we will be back and we would like to see improvements on 2 thins listed below.

Khuyết điểm: 2 things - 1st no room amenities such as apples,chocolates on the pillows or kettle for tea or coffee having 4 star this should get into by owner or operators of hotel . 2nd quality of honey during breakfast. Honey was simply like a sugar bag . I expected more . I brought this to attention of reception staff while check out also Jakub(waiter) but both seemed to me that did not care . As a frequent traveler , I would suggest them to take guest feedback in to consideration as it is important for future of business

Ưu điểm: Nice place, good Spa, breakfast

Khuyết điểm: Not clear rules about SPa Slightly cold in rooms

Ưu điểm: location, breakfast, spa and wellness center

Khuyết điểm: small room, nut a great window view

Ưu điểm: Garage staff was incredible.

Ưu điểm: The hotel was very nice and cozy. But the best was the staff at the restaurant and spa. They made our stay very pleasant. The food at the restaurant was very good. Nice breakfast buffet.

Khuyết điểm: I think the bathrobe should be in each room.

Ưu điểm: Hotel breakfast was very good and dinner (we ate at the restaurant) was delicious - highly recommend the restaurant! The pool / sauna area was nice. Room was a good size and clean. Other positives: good parking, easily accessible ski room to store skis/other equipment and great location in town.

Khuyết điểm: The only thing missing from this hotel is a gym (but this is definitely not a deal breaker!

Ưu điểm: Good selection at breakfast. Rooms were well equipped and comfortable.

Khuyết điểm: The “wellness” area decided to open from 12 midday during our stay. This meant we couldn’t take a nice early morning swim or enjoy the facilities.

Ưu điểm: Nice, clean hotel, good for a short stay. Good wellness.

Khuyết điểm: Dinner. We were completely forgotten about during the dinner. We had to wait for dishes up to 20 minutes. In the end we just went away (because we were told that we could pay for all at the check out) and it wasn't noticed by anyone.

Ưu điểm: - great views - nicely renewed - comfortable bed

Khuyết điểm: - paid parking - extremely slow check in - rooms are pretty small

Ưu điểm: Service is great, huge thank you, you made our stay very comfortable. Great room view and you can find everything you need here! Modern and well equipped fitness area, breakfast is great and hard to resist to try everything. very Cosy bar area and beautiful terrace with Mountain View. thank you dear Horal !

Khuyết điểm: Small SPA area for such a big hotel, water in jacuzzi and swimming pool could be warmer

Ưu điểm: The room and bathroom were huge and recently updated with all the modern conveniences. The beds are extremely comfortable. The location of the hotel is great for panoramic view. There are two bars and two restaurants on the property serving everything from pub faire to gourmet dining. The breakfast was a very pleasant experience with the service of other staff and the well-diversified buffet. The staff was great, beginning with the entire staff from the front desk, waiters and cleaning crew. All of them could not have been more welcoming and accommodating. There is nothing that I could complain about during my stay.

Ưu điểm: It’s a newly renovated hotel, that is perfectly clean and comfortable, the view from the balcony was just beautiful. The spa facility was clean and one can relax after skiing. Restaurant with a view, which was a nice addition.

Khuyết điểm: Definitely not for couples or people wanting to relax with no kids during or after Chirstmas/ New Years break. In the afternoon the spa area was constantly occupied by screaming and running everywhere kids. Breakfast was very average and basic. No vegan options, little vegetarian options.

Ưu điểm: Nice breakfast, very good restaraunt

Khuyết điểm: I could not get my snowboard boots totally dry overnight in the ski room, it wasn't warm enough

Ưu điểm: Everything was perfect

Ưu điểm: - Nice hotel in general - Most of the staff knew English which was helpful - Great spa facility for a couple - you can have it for your own without other people around - Great views around - Close to a city centre

Khuyết điểm: - For a 4* hotel even though it was nice I was expecting a bit more from the room - I think it would be beneficial to fix some sort of a windows blinds in a bathroom especially if windows faces car park when anyone in the evening can see you through - For a 4* hotel it was the first time I wasn't given a complimentary bottle of water, everything charged extra - No kettle so not a chance for a warm tea in the afternoon unless bought downstairs - Look out for being charged twice for a city tax, once through booking and second time at the reception

Ưu điểm: The hotel was awesome. Great staff, very friendly and knowledgable. The room was nice and the spa was fun. Great food. Would stay there again!!

Ưu điểm: On one hand, we liked the hotel and the breakfast was very delicious. The swimming pool was great and also the sauna and jacuzzi, even though not all the bottoms wokred by the jacuzzi.

Khuyết điểm: On the other hand, the rooms were quite small and there was no winter service in the area near by the hotel, so you need a cross country vehicle or a SUV with an all-wheels drive to be able to get to the hill where the hotel is. Instead of the town doing the winter service, you have to bring your snow chains for the wheels, which is compulsory in this area. The hotel tidys up the snow near by the hotel only in the morning. When we asked the receptioniest after skiing in the afternoon, if they were about tiding up the snow because we could not get with our car up to the hill, we were just said that they did it only in the morning. So it seems that no matter that it snows the whole day long, this is your problem how you get up to the hill with your car after skiing! We could only borrow a shovel and we had to tidy up the snow on the hill on our own, which took us more than 2 hours to be able to get to the hotel with our car. This is absolutely no go that we had to do it on our own! They should be able to tidy up the snow also in the evening when it is snowing because they even had a little snow-clearer vehicle that they used in the morning! When you are in the Alps, you also get to the hotel and to the ski slopes without any problems because there is the winter service and this place is already as expensive as Alps, so there is enough money for winter service for sure....then, our room was on the side of the hotel, where the entrance was, so we heard people talking outside at night which woke us up and probably the baker comes between 4 and 5 o´clock in the morning, who also wake us up because we could hear everything happening in front of our hotel at night...

Ưu điểm: Breakfast is very good and rich. Parking is spacious enough. They accept dogs.

Khuyết điểm: No chance for earlier check-in. Why? ‚Just no’. Hotel took 100% money in advance without permission while booking was done with cancellation option. We received room stinking from cigarettes. Everything is rather old, definitely not worth 4*. Water in swimming pool was cold so it was unpleasant to swim after skiing. Receptionist arguing about money. Won’t visit in the future.

Ưu điểm: Great facilities, good food, staff very friendly

Khuyết điểm: Breakfast started at 7.30 which is a bit late if you want to hit the slopes at 8.30. Moreover, it wasn't even ready at 7.30, so we had to wait 5/10 minutes

Ưu điểm: Swimmingpool for kids is super, gym for additional workouts ok, you can play kicker, pool Billard and table tennis

Khuyết điểm: Breakfast could be more various, if something got empty it wasn’t refilled (one morning no orange juice, the other morning no salami, ...) Hot water for shower only before 17:00 o’clock - from about 18 - 20 the warm water boiler is busy and water is more or less cold! Actually it’s not a bad hotel but for 4 stars, there are missing the small and big details.

Ưu điểm: Personnel at the reception and especially in the restaurant was very pleasant, helpful and caring.

Khuyết điểm: Bed was uncomfortable, mattress was old and used. Swimming pool was good but very cold.

Ưu điểm: Location

Khuyết điểm: Price

Ưu điểm: This is an excellent hotel with very friendly staff, beautiful view and great food. I really recommend it.

Ưu điểm: - good breakfast and dinner - the catering staff was nice overall

Khuyết điểm: - the reception team service was poor, staff not handling queries professionally (unless you are German) - we tried massages, the quality was low - it is not based in Spindleruv mlyn but nearby, the location is not very convenient if you want to walk to the centre - parking very busy, hard to find an available slot - no hot water running (should not be happening in 4* hotel) - overpriced bottles of water in the vending machine downstairs (as twice expensive than on the Prague airport...)

Ưu điểm: Comfy bed and good salad

Ưu điểm: Nothing

Khuyết điểm: Noisy room - elevator behind the wall, swimming pool for free only in the morning. No towels at swimming pool - staff informed about this at exit !? Extra bed in the room the size of chair... Avoid this place at all cost!

Ưu điểm: Location, parking, accommodation, breakfast, ski room, friendly hotel for people and pets, safety box

Khuyết điểm: Sauna

Ưu điểm: We booked with the wellness package included. Facilities were great, staff were great. Ski rental is reasonably priced and right outside the front door.

Khuyết điểm: WiFi wasn't great but I didn't need it. Evening buffet kinda lala but if you're eating buffet food, you're eating buffet food.

Khuyết điểm: I was a bit disappointed to find out that I can only use the pool from 7am-12 noon and then paying a fee. Sauna also is payable and have to be booked in advance. I would expect that I can use the pool nonstop. Also the flip flops was chargeable.

Ưu điểm: Very good sauna zone and pleasent service there. The only inconvienience was extra charge. At this hotel standard and price i’d expect included.

Khuyết điểm: At this size of hotel i’d expect more entertainment like: table tennis, table foodball, bowling, dart etc not only one piece of pool billard

Ưu điểm: Location was good, right next to the chair lift (Labska) and only a short drive to variety of other slopes. Breakfast pretty basic, but it was included in the price. The highlight of the stay was definitely the restaurant - Pinia. Amazing food & attentive service. It is a very family orientated hotel, so we as a couple would probably choose another hotel for the next time, but we would definitely come back to have a meal at Pinia Restaurant.

Ưu điểm: Staff were very friendly and helpful

Khuyết điểm: Too many families. Haha. The wellness facilties were a bit dated and not worth the money. It was quite far from the town so food options were limited.