Mercure Sydney

Room was comfortable and clean.

Breakfast was disgusting. I wish I saved my $60 and went to mcdonalds instead.

Reception staff were very courteous & checked in quickly. Room was a re-furbished one, bathroom very good, room comfortable Location excellent for Sydney transport to everywhere around.

Our flight brought us into Sydney in early morning, so we were unable to check-in; however, we were given use of a hospitality suite to take a shower and freshen up, which was wonderful!

The room is small; little room for our luggage and walking about; no chair other than one at a small desk. We expected more from a 4-star hotel. One bath towel was tattered and had a large hole in it.

Great hotel , Very frendly staff

Location to Darling Harbour

We didn't get the coffee machine as advertised ???? no big deal.

The fantastic staff, who were very friendly and helpful. It was also great that I was allowed to check into my room really. I really appreciated it. The location of the hotel is also superb!

I had trouble opening my door on several occasions. It often took several swipes of my card to access my room. I also was confused about the card required to access the fridge of food and drinks on my floor. The information I was given on check-in indicated that I had received one as a matter of course, but I did not get one and was worried about being charged $10 for losing something I never received.

We found it was ideally suited being so close to the CBD and the many attractions in that part of the city.

No

Closeness to the public transport and to dining facilities

No