Hampton Inn & Suites Tacoma-Mall

Once the problem with the electrical was repaired the breakfast was a 4 of 5 stars . I also liked the bottle water that was made available.

Remodeling, indoor pool and spa was not available. Both sides gates had to be closed and locked because of the homeless people living across the street in a vacant lot that was full of garbage and trash. My room 426 was facing a vacant lot and the Goodwill store. We observed drug interactions and people stealing items that was dropped off at the Goodwill store. The first day of our stay, there was no hot breakfast with a note stating, there was an electrical problem. Had I've known construction was in progress, the homeless and drug dealers was across the street we would have never stayed six days at your facility. When remodeling is completed its going to be a nice place to stay. Next complain to the City about the homeless and drugs problems in the vicinity of your business .

Staff were friendly but the woman at check in was very overwhelmed

Late night Construction noise from renovations at the hotel, small pool, hot tub had tons of dead skin floating in it.