Khách sạn ở Tacoma

Ưu điểm: We got in late and tired and Sasha from front desk greeted us with great energy and her service was top notch. She was very understanding and helpful with our needs. Quick check in and quick check out, it was smooth and easy.

Khuyết điểm: The only thing I can think of is the super thin toilet papers.....wished it was a tad better quality ;)

Ưu điểm: Excellent service from the valet, front desk staff, and even an engineer who had to come set up our television for us. The nicest hotel in Tacoma, and not a bad walk home from the Tacoma Dome after Lucky. Would stay there again for any events in Tacoma.

Khuyết điểm: Thought we were getting a King but was two double beds. And the doubles were the same price as King. You would think for the price you pay it would at least have been two Queens. If we had not prepaid we would have gone to Best Western down the road. At least you would get King or Queen there. The faucet handle was sticky so must not have been cleaned properly and light bulb in lamp was burned out.

Ưu điểm: The unique glass art on each floor. We were on the 7th :).

Khuyết điểm: The elevators.

Ưu điểm: The rooms were nice and clean, with nice views of Mt. Rainier.

Khuyết điểm: The water didn't work either morning, so I was unable to shower.. only a small discount was given for this huge inconvenience. The oysters were served warm, so I had to send them back for fear of food poisoning. The elevators were broken and/or insufficient for a hotel with so many rooms. No one offered to help me with my bags. The refrigerator didn't work. I was surprisingly disappointed!

Ưu điểm: Modern decor, great pricing on rooms. Probably the best hotel in Tacoma.

Khuyết điểm: Walls are thin so you can hear everything going on in the hallways. Trains are loud in the middle of the night. The chair in our room was pretty damaged looking. The faux leather was peeling off the back of the seat. It definitely needed to be replaced.

Ưu điểm: Clean comfortable and they had bath robes. Pleasant staff.

Khuyết điểm: Had to pay for parking but only a couple of bucks.

Ưu điểm: Rooms nicely furnished. Nice view. Quiet

Khuyết điểm: Personal in restaurant could have been a bit more attentive. Waited a long time for second cup of coffee. Busy talking with each other. Not many people in restaurant so they had time to check on us.

Ưu điểm: The feel, the professionalism of the staff, the beauty of the hotel. I enjoyed the artwork.

Khuyết điểm: I'd really prefer not to pay for parking, but it wasn't a horribly high rate either.

Ưu điểm: Cleanliness of hotel, and the room service food was good, until it upset my stomach, then I did not like it so munch.

Khuyết điểm: Cheap amenities. I have stayed at lesser hotels that had better beds, pillows, coffee makers, bathrooms and TVs. This hotel is far too overpriced. I think I paid for all the art work instead of a quality room. I don't mind paying $300 for a room, but it should include good quality bedding at the least. I will not stay at this hotel in the future.

Ưu điểm: Artwork, amenities, atmosphere, and food

Ưu điểm: Decor / design in bedroom and primary living space Easy parking Quick drive to downtown on major roadways

Khuyết điểm: Poor quality continental breakfast Advertising on shower curtain Advertising on key cards Very loud heating system that comes on very frequently for long duration Location is not very enticing

Ưu điểm: You can tell someone tried to make it nice at one point. Wifi wasn't bad

Khuyết điểm: First off I want to point out this is my first review of a hotel ever and I stay in one every week for work. First thing as you get outside of the hotel the air smells terrible. Did every day for our entire stay, which ruins the pool also. Even though it had been updated, it was incredibly dirty. They must not own a single vacuum cleaner because the entire hotel floor was covered dirt,debris,etc. From a distance it looks nice but as soon as you get close its nasty. Once we checked in our bed had a lot of long black hair in it. Obviously not cleaned. He switched our room and of course the hall on the new floor was also disgusting, so at this point I had no confidence in cleanliness of anything which takes all comfort away. We tried going down to the bar and the beer was flat and warm. I couldn't bring myself to try the food after everything else I saw that week. Homeless people hang out in front and in the parking lot. Terrible part of Tacoma, definitely not a safe place to be out.

Ưu điểm: staff are very courteous, friendly and helpful.

Ưu điểm: Jazmine, at the front desk was so helpful. I had booked a different hotel and it was unsafe and dirty. Jazmine greeted me with a smile and hello and made me feel welcome. I was very frustrated but she was able to claim me and gave me my room. She even booked my next stay in Tacoma. A high five to Jazmine for her incredible customer service

Khuyết điểm: No comment

Ưu điểm: Beds comfortable, clean and nice room

Khuyết điểm: Better choices for breakfast, lager variety

Ưu điểm: It was close to the dome. That's it.

Khuyết điểm: The front desk staff looked like they were straight out of prison. They were rude and not accommodating. We asked for an extra pillow and they made us wait until 11pm to get one. The soap was open in our room. Not a huge deal. Overall I'd say this hotel needs major upgrades. It should have been a $75 stay at the most. Not over $100. It served our purpose. But would not stay here again.

Ưu điểm: The place was fairly close to Tacoma Dome, that we were able to walk to the hotel after the concert.

Khuyết điểm: The staff are really nice. I did have a horrible stay, it smelled like sewer in our room. At first, maybe it's just the famous "Aroma of Tacoma" and it'll dissipate once we turn the AC on. We were not in the room that long since we were heading out to watch Lady Gaga's concert. When we got back, as I opened to door, the smell was so strong that it just made me gag! Had a hard time sleeping because of the smell. Had to toughen it out since we were just there for the night. When we got up, we decided to just leave as soon as we could.

Ưu điểm: A place to sleep

Khuyết điểm: Smelled like smoke bad, set off my sons allergies. night desk agent not friendly or helpful

Ưu điểm: Rooms were spacious and well appointed. Very quiet even next to the freeway. Staff was very helpful, especially in the restaurant.

Khuyết điểm: Hotel is a bit dated, shows some wear, ventilation system was noisy.

Ưu điểm: Staff were friendly, helpful and welcome you with a sense of family. Room is very comfortable. I stayed 8 days.

Khuyết điểm: none

Ưu điểm: NOTHING! THEY WERE NICE ABOUT TRYING TO GIVE US ANOTHER ROOM BUT THEY WERE JUST AS BAD AS THE ONE WE HAD.

Khuyết điểm: I WILL NEVER GO BACK NOR EVER RECOMMEND IT. WE GOT A 10$ DISCOUNT FOR OUR ROOM AND WE PAID WAY TO MUCH. THEY DON'T EVEN HAVE SCREENS ON THE WINDOWS.

Khuyết điểm: Lounge was closed a little to early

Khuyết điểm: I bought online and because of the Covid-19 virus was not allowed to travel. I was not able to get a refund because it was non-refundable. I will no longer ever use online to book a hotel.

Ưu điểm: Friendly, efficient front desk Well stocked, delicious variety of breakfast options Friendly, skilled maids Beautiful, quiet room with very comfortable bed Easy freeway access

Khuyết điểm: Parking spaces were a bit tight to negotiate

Ưu điểm: Great Breakfast

Ưu điểm: Great location and helpful staff.

Ưu điểm: This hotel is conveniently located just over a block or so away from the Tacoma Convention Center. I appreciated the friendly and helpful staff, the cleanliness and furnishings on my room, the secured parking garage, and the breakfast, which was in a large, comfortable great room and had a large range of food to choose from.

Khuyết điểm: Between the rude staff and the constant stuff and prostitution CLEARLY happening out of one of the rooms and in the FRONT of the hotel, it is a very uncomfortable stay. I sat in the car with my daughter's mom for two hours and we watched multiple men and women walk into a room but only the men came out. It was a revolving door and you had to be an idiot to think otherwise was haplening. At night people are outside their rooms smoking weed it's VERY BAD. It's even bad to the point should you park or get dropped off in the back in which you should be able to access with your room key, you can't. You have to walk all the way around the building to the FRONT.

Ưu điểm: The layout of the room.

Khuyết điểm: Cleanliness.

Ưu điểm: Ice bucket and love to see roll away bed and lil cribs and ice buckets and more important comfortable bed and shampoo and conditioner with ice buckets

Khuyết điểm: It was loud. The people that stay there didn't have respect what time it was. The bed was super uncomfortable to even sleep on. They didn't have roll away bed or even cribs for young babies. No ice buckets or small sample of shampoo or conditioner. Bathroom smell disgusting

Ưu điểm: Lots of hookers and druggies.

Ưu điểm: Stove.

Khuyết điểm: Heroin needle was right outside my door. Prostitution was clearly going on in the room next to mine.

Ưu điểm: Cheap

Khuyết điểm: Gang naborhood People hanging out in hallways all night Lots of people offering sex and drugs

Ưu điểm: What should have been a two night stay for our attendance at the U.S. Open in Tacoma, WA, turned into a seven night stay as my husband unexpectedly went into septic shock, and had to be moved by ambulance to a nearby hospital for treatment and subsequent emergency surgery. As expected, there were no rooms available anywhere due to the golf tournament. However, Sandra and her staff at the Tacoma Shilo Inn not only made sure I had a room for the entire week of my necessary stay, but every single day, they made sure to especially inquire as to my comfort and needs. I cannot thank them enough. Everything about my stay was just wonderful and supportive, and took a huge burden off of me as to housing so far from our home in Oregon.

Ưu điểm: The rooms were nice and the hotel was clean.

Khuyết điểm: Could have had a way better breakfast.

Ưu điểm: There is an indoor pool and hot tub, though it was very crowded so we did not use.

Khuyết điểm: Our door frame was coming off and the door looked like someone tried to break in previously. Staff was not very hospitable. A cleaning staff member yelled at another staff member right in front of us. There was a bag over the smoke detector and the room was smoky. There was no remote, the tub didn't drain well. General things like elevator and key cards didn't work very well. Limited breakfast.

Ưu điểm: Staff was very nice. Pool was my grandkids favorite part of our stay. Pet friendly

Khuyết điểm: The worst part of our stay was the bed. Very lumpy and uncomfortable so for us our sleep was disturbed all night from tossing and turning trying to get comfortable

Ưu điểm: Everything was great. My son loved the chocolate chip cookie pancakes.

Khuyết điểm: Vending machines were practically empty

Ưu điểm: For an overnight stay that you're trying to do on a budget, this place is awesome. There aren't too many frills or fancy things about the hotel. Most of the rooms are pretty dated, but if that doesn't bother you, than this place is great. It's clean and everything, just not modern.

Khuyết điểm: Check in was a little slow but it wasn't that bad.

Ưu điểm: Wonderful breakfast Friendly, supportive staff clean and comfortable

Ưu điểm: 24 hour pool access

Ưu điểm: Last minute availability

Khuyết điểm: Breakfast (only option was toast, cereal or oatmeal) Cleanliness (has a musty smell and dirty shower)

Ưu điểm: I liked the room nice clean but not worth the headache and loss of $140...

Khuyết điểm: The staff was rude, no visitors, pet fee... They took $70 for a room i didnt use and $50 deposit because i had a guest... The staff did not inform me i couldnt get a refund on my room i didnt want...

Ưu điểm: Bed

Khuyết điểm: Needed expanded breakfast.

Ưu điểm: Nothing I don't recommendit to no one

Khuyết điểm: Evry thing I don't recommendit for any one

Ưu điểm: The bed was comfortable, the room was quiet.

Khuyết điểm: The neighborhood is not the greatest.

Ưu điểm: Access to the hotel was very easy. The front counter staff was very nice and the rooms were clean.

Khuyết điểm: The morning breakfast was a joke. Not stocked at all, even with a staff worker there. No butter for toast, no milk for cereal, no spoons, and the eggs sat empty for 20 minutes with a room full of people.

Ưu điểm: The front desk host help as much as they could for what they had to work with

Khuyết điểm: The first room I was put in I walked into an the bed was tore apart sheets all messed up on a chair bed up against the wall an box springs on their sides an got moved from a king size.beddroom bed with jetted tube down to a queen double bed room beddroom with no jetted tube

Ưu điểm: The hotel is not as dirty as the reviews make it seem, stated there for four nights and my room was really clean. The hotel can use some updates.

Khuyết điểm: The location, neighborhood was a bit noisy

Ưu điểm: There isn't nothing to like here

Khuyết điểm: My car was stolen the people works to here didn't help the room was nasty didn't get no sleep

Khuyết điểm: I got to the hotel late at night and found they had cancelled my room, probably to get a better rate.There were no other hotels with rooms. The desk was non-apologetic, referenced that his afternoon shift had cancelleed. I may never use your system again, and definitely not Howard Johnson. Can you return my payment? I would love to hear from your quality assurance folks.

Ưu điểm: The staff was friendly but not very helpful

Khuyết điểm: The room smelled like urine. The carpet was disgusting and couldn't walk on it in bare feet. There were fleas in the room

Ưu điểm: The view of pond out of our window. Spacious room

Khuyết điểm: Breakfast was horrible. Hard sausage, eggs were spongy.

Ưu điểm: Nice hotel with high end look and feel. Comfortable beds and clean room with friendly and professional staff.

Khuyết điểm: Cafe in the hotel had very limited breakfast menu, and kitchen was shut down for breakfast when we went there at 10AM. Found a breakfast place about 3 blocks away, but would be nice to have breakfast at the hotel.

Ưu điểm: I liked the location and the fact that hooters was next door and it was convenient to be close to the locations I was visiting.

Khuyết điểm: There was blood stains on the sheets. Bath had high water pressure & sink had low water pressure.

Ưu điểm: +Price was good. +Location was okay.

Khuyết điểm: -The room stank! Smelled like mildew! -There was a lot of smoke in the next room and in the hallways. -The walls and doors seem very thin ... heard a lot of noise and banging doors from the nearby rooms.

Ưu điểm: You get what you paid for - i appreciated that they were going to charge me more than the rate i booked, and the girl upfront was so kind to accommodate my planned rate instead. But, my hopes of comfort were quelled when i got to my room with only the very most basic amenities. It was fine, except that the wooden nightstand was just so greasy all over that it was really disappointing. I mean somebody had really lubed that thing up, and it was not pine sol!

Ưu điểm: The big mirror

Khuyết điểm: A light fell from the ceiling

Ưu điểm: Nothing

Khuyết điểm: All the freaking prostitutes

Ưu điểm: Raven the front desk person was wonderful

Khuyết điểm: The manager was horrible. TV didn't have remote and didn't work properly. Dirty. Cheap flea bag hotel

Ưu điểm: Nothing

Khuyết điểm: Location is on the outskirts of Tacoma near the hood. Pretty sure hookers and tweeters live there. Have fun explain to your children what they were listening to at 2am in the room upstairs, pretty sure someone was earning a buck or two.

Ưu điểm: Bed very comfortable, The counter lady very very nice.

Khuyết điểm: The room had a strong airfreshner smell. The refreshments were not full. And the continental breakfast was not very impressive. The coffee was bad.

Ưu điểm: Location was good. Room was reasonably clean despite being horribly run down.

Khuyết điểm: Everything was in a poor state of repair. Refrigerator's compressor clunked all night, toilet barely flushed, tub had big chips, TV picture was barely tolerable. There was so much wrong that I didn't bother complaining as it was clearly a case of the entire property not being properly maintained. Front desk clerk was OK although not terribly engaging, maid was impatient at checkout time, despite my being nearly ready to leave (within 5 minutes at the most) -- no "thank you", no "how was your stay", just a general lack of civility and interest in customer service. Perhaps their staff is as worn down as their rooms due to management that just doesn't seem to care.

Ưu điểm: Rooms were updated with clean comfortable beds and bedding. Staff was friendly and rooms was quiet. Conveniently located to freeway and Downtown Tacoma.

Khuyết điểm: The breakfast could have used a few more items such as yogurt and fresh fruit. I am familiar with Tacoma and Fife so I wasn't surprised by the location but for travelers the are is a little questionable and there are no places close by to walk to .

Khuyết điểm: It's in a very rough part of town.

Ưu điểm: Pretty nice room and nice accommodations.

Khuyết điểm: Room felt dirty and old A/C was confusing to use For the price we paid ($100ish) we felt we could've got a better hotel with better value.

Ưu điểm: Price. Friendly staff. Convenient location to Tacoma Dome.

Khuyết điểm: Room did not smell fresh. Curtains didn't close properly. The walls/trim need to be cleaned (especially to front door and bathroom). Room missing clothing iron.

Ưu điểm: Absolutely nothing!

Khuyết điểm: Everything! Location, staff, surroundings, guests!

Ưu điểm: The room was clean and very nice and friendly

Khuyết điểm: There was nothing I didn't like I loved the room

Ưu điểm: Staff all except for the man who goes around checking rooms was ok in our book.

Khuyết điểm: Lots of slamming doors all night and morning long cops and people screaming women. Non stop stomping upstairs and people asking me and my mother if we wanted to come to their room to drink. This place they have prostitution going on we found out. Wouldn’t recommend this place to anyone

Ưu điểm: Liked that breakfast was included. Helpful and friendly staff. Nice quiet location. Seemed like a safe area.

Khuyết điểm: The cleaning staff came into room at 10:00 am sharp wanting to start cleaning the room while we were still getting ready to leave for day. However we asked them to wait 15 min so we could leave. no problem

Ưu điểm: The facility was very clean both inside and out. Quiet location away from the freeway.

Ưu điểm: Clean and quiet.

Khuyết điểm: Outdated saggy carpet.

Ưu điểm: The staff was pleasant and helpful. The room was clean and the bed was very comfortable. I slept better in this hotel than I have in many others.

Khuyết điểm: The walls are a little thin and the Internet didn't connect for us.

Ưu điểm: Clean room, plenty of space, very quiet, good continental breakfast, and friendly staff.

Khuyết điểm: The wireless internet they offer was useless. It couldn't load anything.

Ưu điểm: The beds were comfy, everything was clean, the staff was friendly, CHEAP, loved it (and I'm picky)

Khuyết điểm: Nothing

Ưu điểm: Staff was very friendly.

Khuyết điểm: Paid way to much thru Kayak....if I had booked thru the hotels website I would have paid $40 less. When I called kayaks customer service I got the run around about rates changing from day to day. I booked hotel on the same day we checked in, so rates wouldn't have changed. When I pointed this out I was given the same verbatim response. Felt like he was reading it from a card..... Will not use kayak again.

Ưu điểm: Clean and pleasant.

Ưu điểm: Okay room.

Khuyết điểm: The front desk service. Asked to call us back about our watch only an hour after we checked out, and it was around 4am when we checked out. We remember exactly where we left the watch. We were just in a rush to airport and exhausted since it was 4am. They did not call me to update me at all. I called every hour to find out if they found it. They said housekeeper has not cleaned the room yet. Later night, I called again. They asked me to call in the morning around 8am next day. when I did, they didnt answer. I called every 30min for at least two hours, still no answer. I called finally around 1:39pm. Sherry, front desk, put me on hold for ten to 15 minutes. They said they did not find it. We are 100 percent sure that the watch was set next to coffee maker on a napkin. I wonder... what happened...????? If you want a good service with trust worthy hotel, maybe this is not the right one for you.

Ưu điểm: It's a new hotel. Housekeeping did an excellent job.

Khuyết điểm: Even though I had prepaid for my stay one week in advance for a better rate, the management charged my credit card again after we checked in. They denied it every day. Choice Hotels did not try to intervene because the hotels are individually owned. A Mastercard representative helped me though. DON'T TRUST THIS HOTEL!!!! THEY WILL LIE TO YOU!!!

Ưu điểm: Bed wasn't lumpy, frig was clean and cold. When I called the front desk about needing an iron, they were prompt in giving me one. There was lots of parking. Room was spacious.

Khuyết điểm: Huge gap under door, floor was sticky,, curtain wasn't wide enough to cover window, controls were broken on heater, toilet wobbled when you sat on it, iron was missing, and the air deodorizer were so strong when we first entered the room, our noses burned. The room next door had a kid who woke up 3 times during the night crying and screaming. It would have been nice if the parents could have calmed the child sooner than 15 min.of crying. Wifi was broken and not working. No vending machines available.

Ưu điểm: Nothing is good as our reservation was not honored at all. They charged our money and transferred us to Econo Lodge.

Khuyết điểm: They (a young manager) refused our Kayak reservation. She said that we are not supposed to be able to stay in Quality Inn for this price. So, she transferred to Econo Lodge which seems to be a same management. We did have Kayak reservation for Quality Inn then she refused the reservation. As I did not make a drama in front of my wife and 2 year old daughter with this manager who did not want to listen our side of story at all, we stayed in Econo Lodge. We will never forget about this unethical business conduct.

Ưu điểm: Breakfast was okay wish had more hot options. Room comfortable and clean

Ưu điểm: Great breakfast. Clean and quiet facilities. Great amenities. Easy check in process. Make sure and list everyone staying in your room to expedite this process. Food and Beverages for purchase. Secure facility. .

Khuyết điểm: The hotel was extremely booked and I noticed they began running out of items in the Food and Beverage for purchase area but it was still okay.

Ưu điểm: The bed was comfortable and the desk people were really sweet. Check in was friendly, check out was perfect. Very polite, professional and happy to help.

Khuyết điểm: There was hair in the shower, the room smelled like smoke and despite the do not disturb sign on the door, housekeeping entered the room four times in one morning. I had to yell, I am still in here while clutching blankets around my, ahem, birthday pajamas. Also, all but one entrance was gated and chained when I arrived after my event, which no one warned me about. I drove around in a bit of a circle until I found the one open and honestly felt a bit shaken walking from my car into the hotel. Despite the obvious need for strict security, I did feel that my car would be safe, since I could barely figure out how to get to the lot.

Ưu điểm: Overall it was great. Very safe, nice staff, clean and comfy beds and rooms. Really liked the parking situation.

Khuyết điểm: Only a couple of downsides: tv channel selection was mediocre. The breakfast was also limited. Slightly overpriced honestly.

Ưu điểm: Hotel is very clean staff was very helpful breakfast was awesome

Khuyết điểm: Location was a little hard to find and the security while feeling safe made you nervous that they needed so much

Ưu điểm: This is one of the best hotels I have ever used. The staff could not have been more helpful, friendly and eager to make us feel welcome. Everything was clean and comfortable. The location was convenient. No security concerns. I would absolutely stay here again.

Khuyết điểm: Nothing.

Ưu điểm: The place is great and our hosts were incredibly nice and friendly - not to mention, Patty is an excellent cook and makes a spectacular breakfast. This is a perfect bed & breakfast in a nice area of Tacoma. Highly recommended.

Ưu điểm: Loved both hosts. House was clean and accommodations were appropriate. Breakfast was served at 8 am. The house is only a 2 mile walk to the water.

Khuyết điểm: Share bathroom, but it was advertised as such, so I knew this going in.