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Needs improvements but GOOD!
Lucia is in the club suite access and the breakfast and her customer service was excellent. She was very attentive and organized, we appreciated everything she provided and went above and beyond during our stay. The bed was very comfortable and staff was very friendly and helpful. Very quit inside, except in the entrance it seemsd that people did not respect the smoking areas because on several occasions there was always someone smoking right outside the entrance. Making it hard to avoid, and causing my allergies to react
The cleanliness could improve, we saw a couple of ants in the restroom and the curtains were stained and the restroom floor was also stained. I would suggest they do a thorough cleaning including the floors and linens to improve the rating of the hotel. There is a lot is smokers that stay there because it smelled a lot like smoke.
Kayak charged my credit card for a room at the Sheraton, but there were no rooms available. Kayak's resolution? They would credit the money back to my credit card in three to five business days. Kayak left me high and dry without a room. We had to call surrounding hotels to find one with a room available. Other hotels kayak listed as available were also overbooked. Do not trust Kayak. If you do you will lose a lot of sleep.
They front desk at the Sheraton bent over backwards to help us find another place to stay. I cannot say enough about how helpful they were when this was not their problem.
Extremely clean and well appointed.
More good than bad
Everyone was pleasant. Comfort was nice.
We had people slamming doors all night long. It would be nice if you had a seal that prevented it slamming.
Will never stay again
The bed was comfortable and the rooms were clean.
Housekeeping tried to get in our room 3 times while there. O ly one of the times was an actual legitomate housekeeping time. On the cleaning list our room was listed as vacant even though we were there for 3 days. We had do not disturb sign on door but that didnt stop them from trying to get in only one of the staff members seemed to care that this bothered us even yhough we complained about this daily. Alao when we checked in, we overheard another guest complain that housekeeping took all of their stuff and hey didnt seem to care muh about that either. Wifi was only free in certain rooms; ours was not one of them. Nothing was free there. For the price we paid, i expected a lot more from the hotel. I will never stay again
Completely bored location, nothing much to say, given wrong information on web site.....
Food should be included in that price, or for savings can do breakfast at least.
The room was nice and clean and it had a balcony
I would like a firmer bed and pillows.
Price and location was good.
Room was very musty, breakfast buffet was awful. How can you mess up eggs and French toast?
Clean, comfortable, modern, instantly relaxing. Everything has been thought of.
No breakfast available before 6am. Not usually a problem, but I had a 7:30am flight, so breakfast at 5am would have been great.
No free in room internet service. Meals were expensive.
Very frendly and helpful, thanks.
The beds were comfortable. The balcony was nice.
Our toilet seat was not clean, there was visable urine and pubic hair on it. The mouth wash bottle was half empty left over from the past guest.There was no ice or vending machine on our side of the hotel. When we went to the ice machine on the other side of the hotel, it was not working.
A good place to stay outside of Tampa on way to Lakeland. Easy access via Hwy 4 or 75. Rooms ample with good climate control.
Vending machines just big soft drinks. Could have a better coffee and donuts service, rather than restaurant for breakfast. Nothing nearby to go to makes this important.
It was up scale clean hotel. When visiting Tampa again we will stay at Crowne Plaza!
We like it all.
Tọa lạc ở Tampa, Sheraton Tampa Brandon Hotel tại khu vực thương mại, cách Khu hội chợ bang Florida 5 phút lái xe và cách Sòng bạc Seminole Hard Rock Tampa 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh.
dựa trên 316 đánh giá
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