Siti Hotel

advertisement on booking page was far from expected. called to the hotel to arrange for shuttle pick up, but was told that it only provided with breakfast purchase. to book the shuttle will cost 100k and also it already fully book, so was the reception told. the same reason was used when we try to book shuttle for the next day. that term was not mention in the booking page at all. and the booking was set to be not refundable. the hotel location is so far, it took 2-3 hours to reach by taxi, the info written that taxi fare is 150k was not accurate at all. it somehow implicit that the hotel has not been telling the truth by purpose. so disappointed and will not come back again.

I found dirty bed cover and dirty tea cups they never cleaned.

No shuttle! from apt to hotel . basic room uncomfrtable for the bathroom they said its normall all night water gone out. Staff its very gentil but they ask for pay everthing you ask.

No shuttle! any way when im arrive at Airport! i choiche this hotel for the shuttle from the airport! must be cleare they dont' offer a shuttle service at your arrival but only when you are leave the hotel at fixed time. I wrote 1 email to request if was a shuttle nobody! answer till my phone call the day of arrival! and they told me use grab application to order a cheap taxi. I think that we few organization the hotel can be really betterr, staff is very gentile but they try to pay you everithing you ask!