Khách sạn ở Thành phố Bilbao

Ưu điểm: Great location - close to the Guggenheim and riverside area and super easy to access from the airport. Some eating places in the area (as the hotel doesnt offer breakfast) and relatively easy walking to the old town area for larger selection. Good parking (16 euros per day). Friendly and helpful staff.

Ưu điểm: Great location! Take the bus from the airport and get off at the first stop on the curb outside of the hotel!

Ưu điểm: The staff is very friendly and accommodating. Patricia was very helpful with all aspects of our stay. We highly recommend this place. Great location!

Khuyết điểm: The cleaning products, although natural, were bit strong for me because I have allergies.

Ưu điểm: Location was excellent, nearby Guggenheim museum. The room was very clean and had a pleasant design. Looked very nice. Beds were very comfortable too and airco was working properly. Staff at check out (Monday evening) was a very nice, friendly girl.

Khuyết điểm: it was extremelly noisy. Every time someone was turning on the water tabs the whole building was aware. That of course meant in the middle of the night as well. On Monday morning it seems that they were doing some works and they started drilling at 10 am. Even though I know that things sometimes need to be done, giving us a heads up would have been better for a hotel charging 120 euros per night

Ưu điểm: Very central to metro and Guggenheim plus other attractions

Khuyết điểm: Nothing

Ưu điểm: Great location. Exceptional customer service, the staff are very friendly and go their best efforts to ensure you have a great time in Bilbao!

Khuyết điểm: If anything shower temp could be a little hotter.

Ưu điểm: localization, coffee machine in the common room, furniture, design. The room was very quiet.

Khuyết điểm: almost no daylight in the room.

Ưu điểm: Friendly staff, easy access by bus from the airport, next to the bus stop, easy transfer to the bus station, next to the Puppy and Guggenheim museum. Clean comfortable room, spacious Morning coffee and tea in the living room

Ưu điểm: Kindness and friendliness of staff

Ưu điểm: Excellent location, easy parking, great staff welcome, beautiful room and view.

Ưu điểm: Perfect location. Easy parking for reasonable price. Very friendly stuff. Delicious breakfasts. Comfortable beds. Highly recommended!

Ưu điểm: Loved this hotel, they had our rooms ready for us after our long international flight even though it was before check in! Perfect location, across the street from the Guggenheim and an easy walk to Old Town

Ưu điểm: The location and the lobby

Khuyết điểm: My room was a bit dated

Ưu điểm: Amazing location, clean rooms and friendly staff

Khuyết điểm: Room was smaller than expected

Ưu điểm: Tastefully decorated lobby with excellent free coffee and snacks, bike rental and very friendly ataff

Khuyết điểm: Compact room but very comfortable

Ưu điểm: The service at this hotel was outstanding! The location is also perfect within walking distance to the historical part of the city. The hotel breakfast was the best most elegant breakfast !! The hotel itself is also historic with Roman walls remaining in parts of the building. Beautiful hotel!

Khuyết điểm: Some of the rooms are odd shapes and have low ceilings, so don’t stay in the attic if you are tall!

Ưu điểm: It was right across fro the Guggenheim and parking was right across the street in a safe, reasonably priced public garage. Staff was absolutely amazing!

Khuyết điểm: Everything was great!

Ưu điểm: The hotel was much better than I'd anticipated and the bedroom was very well equipped. Tea & coffee making facilities and lovely Molton Brown products in the bathroom. Location was excellently placed especially for the Guggenheim Museum. Enough restaurants, cafes within walking distance. Breakfast was great on the whole though a bit hit or miss. Our third morning the restaurant was very busy with not just hotel guests but outside people too and I think the staff were rather overwhelmed. I ordered Eggs Benedict which came but the poached eggs were sadly very under cooked. I'm not a big complainer but it was disappointing. However the other two days had been great. The staff were very good especially a lady called Mamen. I'd had my bag stolen whilst out in the city and the hotel staff couldn't have been more helpful. They gave us tickets for the Guggenheim and generally treated us with great kindness and concern. The demeanour of all the staff was amazing and so made our stay very pleasureable despite the unfortunate incident of losing some of my possessions. A nice touch too is free tea, coffee and water in the lounge area and a trust system if any drinks were taken there.

Khuyết điểm: Better management of breakfast orders when busy. Perhaps they need to consider more staff in this case or just keep it to hotel guests only.

Ưu điểm: Location was good and the staff were friendly and helpful

Khuyết điểm: Housekeeping was less good than we would have expected given the cost. Towels and glasses not replaced. Walls a bit thin so we were kept awake by music from next door until 2.30 am. Staff reacted quickly when informed which was good.

Ưu điểm: The breakfast was very good and had a variety of products and drinks.

Khuyết điểm: In bathroom - the missing of hangers to put the towels after shower.

Ưu điểm: Great Location, rooms, staff, and breakfast!

Ưu điểm: The staff were very friendly and helpful

Khuyết điểm: The toilet was dated and not the cleanest

Ưu điểm: First trip with our baby son, the hotel staff were fantastic, our room was prepared for when we arrived mid morning, the room was stocked with a travel cot, baby bath and toiletries. During the stay, the staff were attentive and caring towards us and made everything a lot easier. Thank you.

Ưu điểm: Fabulous contemporary hotel

Khuyết điểm: Nothing

Ưu điểm: Great location. Great breakfast

Ưu điểm: We received an upgrade to a premium room. The room was spacious, nicely designed with a large bathroom and clean. The beds were large and good. The breakfast was extremely good, a lot of variety and delicious freshly made options. The staff were very friendly and accommodating. We only stayed one night but will definitely come back. The hotel is 10 min walk from the Guggenheim museum which was the aim of our trip. If you would like to visit the old city center of Bilbao, the hotel is about 30-40 minutes walk away (bus, tram and subway available).

Ưu điểm: Reasonable location, not too far from Guggenheim, room comfort, modern appearance

Khuyết điểm: One of our rooms was badly mold infested, I took pictures, showed the management and got as good will gesture free parking and mini bar

Ưu điểm: The staff was very kind and helpful, particularly Raul.

Khuyết điểm: Parts of the structure that had not been renovated (bathrooms) making it seem a bit more cheepush than the price paid

Ưu điểm: Location, beds, breakfast, parking, check-in were all top notch. For this money, I take that service any day!

Ưu điểm: Location

Ưu điểm: The location is excellent near to shops restaurants museums. It is a beautiful hotel exceptionally clean with excellent facilities. It has an old fashioned charm with helpful and friendly staff.

Khuyết điểm: Nothing

Ưu điểm: Beds Terrace & location

Ưu điểm: The breakfast was superb, and if the cost of 23 euros puts you off then don't let it. It's worth it. The bus stop was next to the hotel which is also a huge plus.

Khuyết điểm: I thought the room was on the small side for a double room! Plus I heard the neighbours during the night. They could have kept the noise down!

Ưu điểm: It's a 5-start hotel! What's not to like :-) Excellent breakfast. Nice location. Staff all very helpful - very little language problems.

Khuyết điểm: Car parking charge was a little expensive. But car taken away, and brought back by a staff member.

Ưu điểm: In the heart of Bilbao, the location is excellent, 10-minute walk to Guggenheim Museum, and 10-minute walk to the old town of Bilbao. Probably one of the most luxurious hotels in Bilbao, they gave us rooms on the top floor with balconies and great view of the city. The decorations were classy and tasteful. Beautiful!

Ưu điểm: The hotel was very well located. The room was very well appointed and comfortable and the staff very welcoming. The underground parking was very convenient as we came by car.

Ưu điểm: Breakfast was really good. Rooms small but modern and luxurious style.

Ưu điểm: Excellent location, very friendly and helpful staff. We had a very quick stay and did not have the full experience of staying at the Carlton. The concierge was very friendly offered to hold our bags while we explored the city after check out

Ưu điểm: Location v g

Khuyết điểm: The bed was hard and the place was like a cavern, deserted it was the most expensive and worst accomodation of our entire trip!

Ưu điểm: Location is good, ten mins walk to old town.

Khuyết điểm: Service was poor as we waited over 20mins in the bar to get a drink on Thursday evening. Then we ordered a drink to the room and this also took 20mins.

Ưu điểm: Style of bedroom

Khuyết điểm: Bit cheaper??

Ưu điểm: The bed was so comfortable it was difficult to get out of it!! We had the 'Clint Eastwood Room' which was decorated with his movie posters.

Khuyết điểm: No privacy, You could hear the entire conversation from the guests next door

Ưu điểm: Very stylish and good location

Khuyết điểm: The bathroom shower had thick black mould around the base and the tile grouting was dirty. Also the safety deposit box in the room wasn't working on a previous stay 6 months ago. We stayed in the same room on this visit and it still isn't working.

Ưu điểm: We rented the two bedroom apartment. The Hitchcock themed place. The place was spacious and beautifully decorated. We were only there one day so we didn't get much use of the kitchen, but it was modern and well equipped. The location was right in Old Town in a very central area.

Khuyết điểm: The noise at night made sleeping difficult. With the location be central, there was quite a bit of nightlife that went on late into the night (we stayed on a Saturday).

Ưu điểm: The rooms were very clean and comfortable. The staff very friendly. Great location!

Ưu điểm: The housekeeper Macarena was delightful, very pleasant, accommodating and kind to our family and baby. The location of the property is great. It's not big but is simple, well decorated and great value for money.

Khuyết điểm: Could be a little noisy with the doors opening and closing at night but wasn't a bit deal and it didn't wake our baby.

Ưu điểm: Friendly welcome. Comfortable room. Great location.

Ưu điểm: The room was quirky but had everything we needed

Khuyết điểm: The bedrooms surrounded an open plan shared lounge area. This was problematic as the comings and goings of all the guests could be heard as the doors are noisy to open. Our guests next to us woke us up as they entered and moved around their room. This went on for some time. Very frustrating. The location is hard to find when driving due to no vehicle access.

Ưu điểm: Our stay was great and they made everything very easy for us. We arrived late and staff was gone for the day but they made sure to give us all the instructions to get in, always fast to answer all our messages. The location of the place is amazing. We were also able to leave our luggage after check out and pick it up with 0 friction. Will defnitely stay here again.

Ưu điểm: Clean and well designed with free mini gym and fair priced parking.

Khuyết điểm: Stuff is a bit technical, no help with luggage you would expect from a 4 star hotel. Stuff wasn’t knowledgeable about the city.

Ưu điểm: Breakfast

Ưu điểm: Everything was great. Kids friendly hotel

Khuyết điểm: Everything about garage

Ưu điểm: Nice clean hotel and fantastic breakfast

Ưu điểm: Spacious clean room. Extensive choice at breakfast. Staff friendly, courteous and helpful.

Khuyết điểm: Nothing!

Ưu điểm: The shower is awesome!! Very nice hotel. Staff super friendly.

Ưu điểm: Large airy rooms with great air conditioning. Knowledgeable front desk staff and a bus stop right outside to take you into town. Excellent parking facilities although an additional charge but well worth it.

Khuyết điểm: Location a little out of the way and up a steep hill. Couldn’t find the vending machine either! Restaurant food was OK but room a little soulless- more like a function room.

Ưu điểm: Modern decorations and very clean. Friendly and accomodating staff. Kindly upgraded to suite. Shuttle service provided. Upon check-in, map and places of interest explained.

Khuyết điểm: Was not centrally located.

Ưu điểm: Modern, comfortable and stylish hotel. The receptionists were extra helpful and explained how to reach certain places of interest in Bilbao. They provided a phone charger when requested. The breakfast was delicious and there was a great variety.

Ưu điểm: Stayed for one night enroute to France. Lovely clean hotel 1km from the old town with bars, restaurants and shops. Friendly staff, spotlessly clean with on site parking. Would definitely visit again.

Khuyết điểm: N/a

Ưu điểm: Facilities as they stand we're terrific. Clean, contemporary. Business luxury.

Khuyết điểm: Staff– a bit disorganized and not super helpful. Individually, they were polite and kind. But I expected more from a 4* hotel. Looked at me like I had three heads every time I asked for a restaurant number or a taxi. Their answer to everything was giving me a map. LOCATION. This is BARELY in Bilbao in my opinion. The hotel is literally located on the exit ramp leaving the city. It barely fit on the map of center city. If you're going for business, it's perfect. But if you plan on exploring the city, get ready to walk, take trains, take buses, etc. I would highly recommend that tourists DO NOT stay in this hotel. It's at least a 45 minute walk from the Guggenheim & most of the tourist attractions. It is KIND OF close to the Old Part, but still a 15 minute walk.

Ưu điểm: new hotel, clean and modern.

Ưu điểm: The room was very big and clean, the big shower was fantastic I would like to have the same in my house. We could sleep well even if all the city was celebrating a festival. Last but not least the parking was really huge for our van

Khuyết điểm: Everything was fantastic

Ưu điểm: Large, comfortable room. Great variety of food at breakfast. Handy for motorway and old part of city. Parking available under the hotel.

Ưu điểm: Spacious hotel

Khuyết điểm: Restaurant was very basic

Ưu điểm: Huge room, super comfortable bed, 5 min walk to tram stop and -10min journey to Guggenheim

Ưu điểm: The staff was friendly, room was clean and spacious.

Khuyết điểm: An article of clothing was left behind and we contacted the hotel an hour after check out with the specific location of the garment, and they were not able to recover it. (No lost and found ect.)

Ưu điểm: The breakfast is great and even it is relatively far from the city center, it is very easy to reach public transportation from it. No charges is invoiced in case of no-show when you book with "free cancelation" condition.

Ưu điểm: The room was very spacious and comfortable. The choice of food at breakfast was very comprhensive and the staff very helpfull.

Khuyết điểm: The waste bin in the bathroom was very small and hadnt been emptied. There was no other receptacle for waste.Travelling to the hotel by car from the City centre was a real nightmare.

Ưu điểm: okay , staff spoke some English

Khuyết điểm:

Ưu điểm: staff was okay

Khuyết điểm: breakfast poor , but okay for Spanish ( Basc ) Standards

Ưu điểm: Fabulous hotel. Huge modern bedroom and bathroom. Super buffet breakfast in wonderful breakfast room. I can't speak highly enough. Thr price was absurd, 52 euros for the room, 20 euros for two breakfasts and 11 euros to park in the basement. Obviously these prices reflect the current Spanish economy and tourism, as otherwise my 83 euro stay would have been three times the price. It's a five minute walk to lightrailway station which takes you to the Gug. We walked back to the hotel from the Gug - it took about half an hour including a walk through the old town.

Khuyết điểm: Absolutely no complaints at all.

Ưu điểm: Location was a short walk to the Guggenheim museum and the old town, and short drive to the airport. The hotel is modern and comfortable.

Khuyết điểm: The breakfast buffé was very expensive

Ưu điểm: We had a balcony which didn’t expect. This was fab. Location by the river and so close to the Guggenheim was great. The room, the staff, the food - all excellent. Everything was perfect.

Khuyết điểm: Only wish we could have stayed longer!

Ưu điểm: Very close to museum and funicular. Really great food in the bar--best Cesar salad we had!

Ưu điểm: Great place great staff!

Ưu điểm: Good hotel, nice building, interesting desing., large rooms and bathrooms. Very comfortable beds. Quiet and efficient a/c.Very good breakfast. Close to Gughenheim, in the middle between stadium and old town, so walking distance to everything.

Khuyết điểm: The larger rooms are facing the street which is quite busy - the noise gets through despite thick windows. Thoise rooms have also colorful windows (yellow, orange, violet) which means that the light in the room is "different" and it's darker. We did not mind it but someone can

Ưu điểm: The location and breakfast

Khuyết điểm: We requested a double room, but we were booked into a twin. We flagged this on checking in, but we were advised no doubles were available. This should have been flagged upfront.

Ưu điểm: Close to both old and new town

Ưu điểm: Everything! Great and friendly staff, very comfortable room, super breakfast.

Khuyết điểm: Nothing

Ưu điểm: So glad we choose this Hotel. Great Location between the old town and new. 5 minutes to the Guggenheim Museum. We stayed in the Junior suite which was lovely.

Khuyết điểm: Nothing.

Ưu điểm: The location is just perfect, very close to Guggenheim, the old town and the public transportation stations. The hotel is modern and clean, the bed is comfortable and the breakfast is great, too. We had a great stay.

Khuyết điểm: Everything met our expectations and needs.

Ưu điểm: Beautiful breakfast, attentive staff. We enjoyed sitting outside with a glass of wine.

Khuyết điểm: Nothing everything was perfect

Ưu điểm: Very good hotel at an excellent location between Guggenheim and city center. Modern, comfortable and quiet. Good breakfast, but the breakfast was a bit expensive compared to other hotels in Spain.

Ưu điểm: Fantastic hotel in central Bilbao. Large, modern room . The reason this hotel is so special for us is that my husband lost some expensive music headphones whilst in Spain. A week later when he realised and we contacted the hotel they did a thorough search and found them. Then they arranged to courier them back to UK for us . Really exceptional service - thank you.

Khuyết điểm: nothing

Ưu điểm: Reception stuff very nice & good location

Khuyết điểm: Cleaning lady ignored the "DND" sigh one time

Khuyết điểm: Beds were creaky and small but comfy enough

Ưu điểm: The bed and pillows were comfortable

Khuyết điểm: Breakfast si too expensive and next to the hotel the are plenty of cafeterias where to have breakfast

Ưu điểm: Great hotel with an amazing on-site spa! We arrived there after walking the Camino de Santiago for 7 days and took advantage of the spa to relax and recover. Great location too!

Khuyết điểm: No outdoor pool, but the spa has saunas, whirlpools and warm chairs to relax.

Ưu điểm: Breakfast was fine. Hotel has a good location, near restaurants and shops.

Khuyết điểm: Poor view of the rooms.

Ưu điểm: Very friendly staff, they gave umbrellas when it rained. Good location, car parking was also convenient.

Ưu điểm: The hotel was spotless. The staff were very helpful and accommodating. We arrived hours early and they were able to get a room for us immediately. The staff also gave us information and maps of the area along with some brilliant suggestions for trips a little further afield. Our room was a haven at the end of a hot, busy day on our feet. We felt at home, relaxed and loved having a bath. The bathroom was very spacious and had lots of complimentary toiletries. We loved the location, near lots of restaurants and bars and lots to discover closeby. We will definitely return

Khuyết điểm: Nothing

Ưu điểm: Everything. From the staff at the reception to the comfort of the room/bed/shower, to the nice gym and spacious place. I even extended an extra nice as I enjoyed so much the place.

Khuyết điểm: The guy at the restaurant must be doing so many hours that his actitud wasn’t the best... but hey, everybody else at the hotel was a 10/10.

Ưu điểm: Very comfortable beds and a stylish room. Excellent location to visit Bilbao. Friendly staff and a 24hour reception desk.

Ưu điểm: No hangers in closet No place to unpack suitcase Outrageously priced breakfast

Ưu điểm: Very spacious room and bathroom. The bed and pillows are so comfy. Perfect for couples touring Bilbao. The Guggenheim and train station are very close. The receptionists are all very helpful and friendly.

Khuyết điểm: The room decor is plain. Some artwork on the walls would've been nice just to give the space a bit more personality. The TV is quiet small considering the distance from the bed but its close to the sofa seat and table. A bit pricey.

Ưu điểm: We were very glad about the gym facility, available and convenient parking and a safe in the room.

Khuyết điểm: We experienced a blocked sink in the bathroom which was a nightmare to use, but on the issue was finally resolved on day 3.

Ưu điểm: Nice hotell in a great location. Room was quite big, and nice and clean. Breakfast was excellent, so overall value for money was very very good

Ưu điểm: Great location, quiet and clean room with proper aircon, very good bed, breakfast simple but tasty and fresh. Not a hotel with a unique character but everything worked well and was super clean.

Ưu điểm: Great location, room clean, bed comfy. We come back again!

Khuyết điểm: Nothing

Ưu điểm: The staff goes out of their way to help. The rooms are spacious and clean. The location is excellent

Ưu điểm: Unbeatable location in the middle of the old town, perfect! Quite, spacious single room with perfect size and extremely clean bathroom. Personnel exceptionally kind and supportive.

Khuyết điểm: NA

Ưu điểm: The staff were absolutely fantastic. They were welcoming, attentive, helpful and very funny. They helped with tips for the city, and with booking transport. They exceeded my expectations!

Khuyết điểm: The bathroom decor was a bit dated, but still everything worked well, it was clean and functional.

Ưu điểm: Location is fantastic, in the heart of Bilbao's old town, where literally all of the nightlife is taking place. Great bars, cafes and restaurants nearby. Rooms are tidy and clean.

Khuyết điểm: Contrary to my request and I even called the hotel in advance we did not get a double bed, but two single ones with slightly different heights pushed together. Also there was no city view, our room faced the courtyard which was quite noisy in the mornings. And the hotel has incredibly thin walls - biggest downside! Sleeping undisturbedly is basically impossible. So think in advance what matters more to you - undisturbed nightrest or a central location...

Ưu điểm: Great place and location.

Khuyết điểm: No ventilation in the bathroom. Room was a little hot although a portable fan was provided.

Ưu điểm: The location was excellent, right in the middle of the historic quarter. Both receptionist were extremely kind.

Khuyết điểm: Just a little bit hot in the room but it is fair to say there was a heat wave at the time.

Ưu điểm: Friendly helpful staff, lovely bright room & excellent position.

Khuyết điểm: Couldn't check in until 2pm and I only had one day.

Ưu điểm: Fantastic location, easy to find, warm welcome, good value for money. We had a cheaper room, so overlooked internal space, but some rooms had lovely balconies overlooking the old town street. The place was very clean, very tidy and we loved the small communal lounge - kettle & fridge was really useful! Brilliant location, lovely to walk straight out into the old town, lots of lovely places to eat & drink.

Khuyết điểm: Nothing at all

Ưu điểm: Perfect location, clean and bright room, nice staff

Ưu điểm: No Breakfast Available

Khuyết điểm: No TV For 3 Days And Nobody Seemed Particularly Bothered

Ưu điểm: Right in the middle of the old town , this is a lovely, bright hotel on one floor. We really liked the common room space which had a fridge and where you could make a coffee. Very helpful staff. Perfect location. We’ll definitely stay here again.

Khuyết điểm: That we had to pay €16 per day for parking, but we appreciate there’s a cost for being so central

Ưu điểm: Great place, good location, friendly staff and they provide (paid) car parking

Khuyết điểm: Unfortunately the internet connection does not work properly... This is inconvenient for business travellers.

Ưu điểm: Friendly helpful staff and super clean

Khuyết điểm: Small menu in resturante

Ưu điểm: Very close to bus stop

Khuyết điểm: The lift too small and too slow

Ưu điểm: The beds were very comfortable. The bed linen and pillows of great quality. Which, is important for me. The room had a shower, bath, safe, plenty of wardrobe space. There was complimentary water which was a nice touch. Room was quiet. Ac was of good quality and not too loud. Room was cleaned daily.

Khuyết điểm: Nothing!

Ưu điểm: Very comfortable bed

Khuyết điểm: Wished we were staying longer, only one night

Khuyết điểm: Air conditioning poor

Ưu điểm: Staff were very friendly and very helpful. I can said that their service are very good. Location was good and easily accessible to many places. Cleanliness ok. Rooms are spacious.

Khuyết điểm: Hotel rooms appear a bit old. It will be good if they can provide slippers in room.

Ưu điểm: Quite location when there is no match at the stadium.

Khuyết điểm: Parking is paid around the hotel and no one told me so. Almost got a ticket.

Ưu điểm: Amazing breakfast, top quality rooms.

Ưu điểm: Location was perfect

Khuyết điểm: The height of the lower bunk bed, it was a bit low for me, kept hitting my head onto the upper bunk bed

Ưu điểm: Wonderful breakfast !! Small price for excellent selection.

Ưu điểm: In the new city center. Close to Guggenheim and plenty of restaurants and transits

Khuyết điểm: Squeaky bunk beds but very minor

Ưu điểm: Peaceful hostel in a perfect location - just two steps from Guggenheim museum. Rooms are spacious and clean (option for ladies only is great!). Also was lucky and had great last minute price. Strongly recommended!

Khuyết điểm: If you're looking for a typical hostel experience (organised activities, shared space, occasions to hang out and connect with other guests), it's not the right place for you. ;)

Ưu điểm: The staff are super nice and welcoming, the food is great and the location is quit and just a 5 min walk from everything. The guggenheim museum is across the street :) Loved it!

Ưu điểm: Excellent location right next to Guggenheim. Excellent front desk staff very helpful. Cheap washing machine and dryer €5 euros. It was €13 in Biarritz in the city there out of house so this was cheaper and more convenient.

Khuyết điểm: No plug socket by bed, one to share between a room with 8 beds so you had to leave your phone or device out and be watchful I guess. One toilet and shower between 8 beds and one extra in corridor for use by all other of ten rooms along that corridor. No soap. Had to make own bed on arrival. Ladders were hard to climb up and down somehow due to the design. No free tea and coffee. Doors banged easily as very heavy and people talked a lot in the corridor late at night.

Ưu điểm: location - it is near the main Bilbao museum and only a few minutes walk from the bus stop served by the airport bus; the area is very safe when I arrived at late at night, not intimidating even when walking alone by oneself; the availability of toilets and shower facilities - many of them are available and are clean, ensuring that something will be available even in peak times with increased guest number;

Khuyết điểm: the lay-out of the hostel - it feels more like it is a hotel and not a hostel making difficult to interact, meet and get-to-know fellow travellers; the height of the double-decker beds is on the low side that one risks hitting his or her head if staying on the lower bunk; appears that rooms on the floor where shared dormitory rooms are not completely soundproof as some disturbing intimate noises from the adjoining room were heard late at night;

Ưu điểm: I loved the nice comforter that they gave us and I liked the music that they’d play in the lobby. It was a super nice area with lots of places to eat but also a grocery store to save money. Very close to the Guggenheim.

Khuyết điểm: It’s not super close to a lot of public transportation to get around and even though the dorm and lobby areas were really clean, our bathroom smelled a bit moldy and I saw some mold on the shower curtain. I also saw a cockroach in the kitchen one time. I always saw them cleaning though so I’m sure it was all normal.

Ưu điểm: Location (less than 5 minutes walk to Guggenheim, 10 minutes to funicular, 5 minutes to shopping district). Very easy access from airport bus. Bed very comfortable with USB charging and personal light. Lobby area with plenty of comfortable seats.

Khuyết điểm: Poor WiFi signal. Bathroom on 2nd floor did not lock.

Ưu điểm: I liked the friendly and professional staff, who made it comfortable to visit and be recommended places to explore. The location was perfect for Guggenheim, which made the walk home a trip in it self.

Khuyết điểm: The beds were nice and rooms spacious.

Ưu điểm: Great value. Friendly staff. Spacious dorm. Plenty of charging points/socket extension leads. Quiet at night. Open plan communal area. Easy to meet people. Pleasant walk along river to centre. Free parking 5 mins walk.

Khuyết điểm: No hooks right next to the showers or shelf in shower for toiletries etc (sorry forgot to write in suggestion box)

Ưu điểm: Cleanliness and air conditioning

Khuyết điểm: Location

Ưu điểm: Perfect size for guests to start communication with each other and to get new friends. Staff were extraordinarily friendly and gave me a lot of Spanish lessons! I got many great people there and talked about different things.

Khuyết điểm: The blanket could be better. Shower room was a bit difficult to use. More private space to put cloths on and off would be preferable.

Ưu điểm: Lovely staff, comfortable beds and clean bathrooms.

Ưu điểm: Nice and compact

Khuyết điểm: Na

Ưu điểm: The warm welcome when I arrived. The girl at reception has a very kind manner. I would definitely recommend this hostel.

Khuyết điểm: Everything was perfect nothing bad to say

Ưu điểm: kind, provide information that i need, provide bathroom things, clean sheet

Khuyết điểm: clean is not enough bathroom

Ưu điểm: breakfast doesn't exist if you don't eat sugar. but can't expect more for the price. suprised they even had one.

Khuyết điểm: roommates - too noisy beds - to noisy/squeeky could do better with more stress on Keep It Queit In Sleeping Dorms and replace beds for ones with solid frame

Ưu điểm: The staff were very helpful. They suggested the good places to visit, to eat and what transportation to take. On my last day I had to leave at 6 in the morning. Even though the breakfast starts at 8, they had packed me a picnic for the morning. Felt so warm and welcome, especially with the multi-cultural environment.

Khuyết điểm: It's a bit far from the centre, but walkable distance all around. And the walk along the Riverside is quite a pleasure in itself.

Ưu điểm: This place is perfect, really lovely and helpful staff, very clean, good breakfast... a little bit of a walk (only ten mins!) to town. All in all everything you may need.

Ưu điểm: Excellent location! Very clean! Spacious room, very comfortable! Staff very friendly and helpful.

Ưu điểm: Good location, spacious room. Also have sauna. Good quality good price.

Khuyết điểm: Difficult to close the bathroom door. They say the reception is open for 24hours but they didn’t open the door even we ring the bell at the entrance.

Ưu điểm: Location is best

Khuyết điểm: Was hair in bathroom and very noisy cleaners 1 English TV channel

Ưu điểm: Good Gym, very good Location

Khuyết điểm: No Minibar

Ưu điểm: Excellent location a short walking distance from both the Guggenheim and the old town. Very friendly, helpful staff. Reserved parking for guest drop off by the front door. Good gym. Fast WiFi.

Khuyết điểm: Nothing

Ưu điểm: Excellent hotel. Great buffet breakfast. Nice seats out front to relax while having a coffee. Rooms were really nice, hotel really clean. Excellent location along the river bank. Located half way between the museum and the food market along the river. Located near the old town.

Khuyết điểm: Nothing

Ưu điểm: We stayed in this hotel after our flight from Bilbao was cancelled and had to find a last minute hotel for the night. It was a busy weekend and we didn't book until after 10pm at night so the price was more than usual but the room was very comfortable and the breakfast was excellent with lots of choice.

Khuyết điểm: Would have liked to stay here longer. We only stayed overnight, arriving after 11pm and leaving just after breakfast. Apart from that there was nothing we didn't like.

Ưu điểm: Breakfast, staff, location. Very well situated for Guggenheim. Tram stop just over bridge to get to bus station. Not far to old town. Good breakfast and I had a mixed salad that had plenty of vegetables plus tuna.

Khuyết điểm: Not quite so convenient travelling by bus from airport. 1 km walk. My room looked out on very narrow courtyard so bit oppressive and it was extremely hot.

Ưu điểm: The location and nice staff. The room was very clean. Wi-Fi worked really well.

Khuyết điểm: No A/C em n the room.

Ưu điểm: Location is great and the hotel is well maintained.

Khuyết điểm: Bed could be more comfortable (hard and a bit small compared with Dutch standards)

Ưu điểm: The family room was big and comfortable. Central location of the hotel.

Khuyết điểm: Parking is a bit difficult. There is a parking but finding it is complicated, and the parking itself a bit tight to get in. It was difficult to reach someone via phone, we kept on getting the answering machine while looking to park.

Ưu điểm: Bergona has a great central location. We walked to all the sights with easy. It is close to the river with great walks. It is close to the metro for longer trips. Our room was very spacious and very clean. Staff were very helpful. Would stay here again.

Ưu điểm: The location is just perfect, the place is very clean and pleasant, the staff incredibly nice and the bookshelves are perfectly filled with literary treasures.

Khuyết điểm: Anything.

Ưu điểm: Really lovely room in a perfect location to explore Bilbao. Staff were lovely and we really enjoyed our stay.

Khuyết điểm: A very minor quibble was that we could have done with a second chair in the room; one of us always ended up perched on the end of the bed! But then, we didn’t actually ask if the hotel could supply a second chair and maybe the could’ve. However it was billed as a Junior Suite and when they knew two people were staying in that suite, a second chair mightn’t have been unreasonable from the outset...

Ưu điểm: Very friendly and helpful staff. Comfortable, affordable, quiet and fab location.

Ưu điểm: It was close to centre

Khuyết điểm: No parking and had to spend another €20 on underground parking

Ưu điểm: Lovely room very clean. Helpful staff. A bit quirky - lots of paperback books & old LP covers. Very central & near the river. Only about a 10min walk to the Guggenheim.

Ưu điểm: Location

Khuyết điểm: A kettle and drinks in the room

Ưu điểm: The location is excellent, close to the center. You can use kitchen whenever you want. Good air conditioning, clean bed linen.

Khuyết điểm: Not so comfortable creaking beds, no rosettes near the bed (it's like a clot of wires), no shelfs so you can't put your smartphone or something near to you, the door to the toilet and shower opens directly to the side of beds, so if anyone wants to use it at night you will be waken up by the light, moreover you hear every sound from the toilet and shower, so don't expect you'll have a good sleep (actual for the room 5 with a shower), the room is very small for 8 persons. The breakfast is ham, cheese and bread, coffee/tea.

Ưu điểm: Clean, organised, great breakfast, friendly staff

Khuyết điểm: Nothing

Ưu điểm: Great staff. Amazing location just 1 minute from the old town Bilbao. Nice bar/lounge area. Breakfast was included so a plus.

Khuyết điểm: Room was on the ground floor, so a bit loud from cars.

Ưu điểm: Great breakfast! Facilities really comfortable

Ưu điểm: Great location, large and very comfortable kitchen, good breakfast, a separate shower in the room. Very helpful hostel staff, suggested how best to get to Gaztelugatxe. Rest in Bilbao exceeded my expectations. I am pleased to stay in this hostel next time.

Ưu điểm: The staff was amazing and very helpful. The location is incredibly convenient and is close to the city center and metro station. The rooms and bathrooms are also quite clean.

Ưu điểm: Perfect location, safe, great sized locker and well cleaned.

Khuyết điểm: Depending on the room you get, you can hear all the noise from the common areas until past midnight. I asked to be changed to have more silence. Mattress is a little soft for my taste.

Khuyết điểm: Breakfast was poor.

Ưu điểm: The staff in the hostel are mostly from Argentina .And they are all extremely helpful and friendly

Khuyết điểm: A little hill that takes you from Metro to hostel

Ưu điểm: The breakfast was really good, Hostel had a lot variety of food. The living was comfy also. The Hostel is located close to Miguel Unamuno's square.

Khuyết điểm: The air conditioner was good, but at night we couldn't reduce his power or turn off, so we had to put any clothes over it.