Khách sạn ở Thượng Hải nằm gần Orient Shopping Center

Ưu điểm: The hotel is most satisfying to me. The staff service attitude is very good with the whole room. This hotel is worth staying again. After the stay, this price is worth giving, very satisfied.

Khuyết điểm: No

Ưu điểm: Fantastic accomodation - nature and city in one. Check in was a breeze and they prepared well in advance. Staff are all courteous and breakfast was great too!

Khuyết điểm: Stairs...small issue but with small kids, it’s always a worry. Would have liked a real pool but the vitality pool was fun enough for the kids as well. Food option in hotel is not a lot, normally order in room dining but this time skipped it as the option is very limited.

Ưu điểm: Very charming & discreet property. The scents in the room is very soothing & memorable. Amazing hospitality from the staff.

Khuyết điểm: The weather during my visit was unbearable hot & humid

Ưu điểm: Nice touch with an innovative twist. Love the traditional stone buildings in Shanghai. Staff are lovely and gave you the best care. Food is excellent.

Khuyết điểm: The parking fee is over charged but guess it can’t be changed easily due to its location.

Ưu điểm: We had a great stay- hotel was an oasis of calm, excellent service. Concierge was top and restaurant serves a great breakfast.

Khuyết điểm: The hotel car park is operated by an outside firm which prohibits any car waiting for pick up or levies a charge.

Ưu điểm: Very spacious accommodation, lovely design, best room amenities. Nothing to say, Perfect stay.

Khuyết điểm: Only a bit far from major attractions and shopping area. Better to take taxi.

Ưu điểm: The staff was very professional, internationally trained, but a little stiff. The bedding is comfortable. Good for families due to separate floor spaces.

Khuyết điểm: Being an expensive property with good critical write ups and traveler reviews, Capella turned out to be surprisingly disappointing. The idea sounds well and good, a hotel made from Shikumen restoration, and we chose this place primarily for its historical lineage. Unfortunately the design failed to realize this story. The restoration itself, as another reviewer has mentioned, feels like a movie set - pristine, perfect, unfeeling. I don't know exactly what was lost in translation, but whatever was unique is now perfect identical rows. The villa themselves are very vertical and narrow, and with five floors of it a little claustrophobic. I'm sure this honors the original houses, but the combination of the small space with a very conservative grand interior design doesn't help the small intimate space (marble bathroom typical of expensive Chinese properties). It feels like they were designing for a standard five star hotel instead of using a much bolder, thoughtful design tailored to the difficult space, or just combine the two villas if you're going for grandiose. If the design couldn't tell the story, I was hoping to get it from the library or other places in the hotel that would point to the history, but not a single book or some subtle exhibit is featured. When I mentioned this to the staff in the end when asked for feedback, one is gracious enough to give me a book on Shikumen. Ironically, it is a photography book, which while interesting, doesn't have much content. Money was thrown in on this project, but not a loving hand and respect to an interesting past. This makes other small things like bad coffee at the restaurant, an ok breakfast, and rough bathroom towels somewhat elementary mistakes for a luxury hotel. Perhaps more time is need for the Capella to find its voice.

Ưu điểm: Mind blowing property. Superb service. Wow. Excellent hospitality and ambience

Khuyết điểm: Nothing. All was good

Ưu điểm: Detailed oriented, legendary service, great ambiance and design. A fantastic stay! The flower decorations were high class, very good taste.

Khuyết điểm: Some frontline and entry level staff were not properly trained, they stared at guests they don’t recognize and ask them with cold or rude tone. Also they walked by with their own take out food making noises and chitchat in the quiet library, where suppose to have staff passage. This could easily spoiled the effort of professional management team.

Ưu điểm: As a Shanghainese, Shi Ku Men is a part of our memories. When I was a child, my relatives, classmates, some of them lived in such kind of Shi Ku Men, but old and crowded...but now, it is luxury. I enjoyed the stay on my birthday, I like the clean room and warm service, a small bday party can be held in living room, free mini bar! Fantastic experience!

Khuyết điểm: Even the guest need to pay the parking fee...

Khuyết điểm: Too many swim classes

Ưu điểm: Beautiful spacious rooms with fabulous view of the city from the upper floors. Bathroom with luxurious soaker tub and spacious shower. Couch and desk in the bedroom with handy plug-ins.

Ưu điểm: Great location and lots of restaurants around. Hotel staff are accommodating with our request.

Khuyết điểm: Room lighting not enough so I need to upgrade myself to another category to have a brighter room for working at night time. In addition, the air con in the upgraded room is not functioning well and I have to request for a electric fan.

Ưu điểm: 30m Swimming pool and

Khuyết điểm: The room smelled of smoke, it wasn’t so clean and a bit worn

Ưu điểm: Comfortable room, good breakfast and restaurants were of good quality

Khuyết điểm: The air conditioning in my room did not work very well

Ưu điểm: Great Pool

Khuyết điểm: surroudings lack good outlets

Ưu điểm: Buffet breakfast was excellent, stuff very friendly, rooms big and comfortable. Nice and soft bed, shower and bath tub in the room. Very clean room and fast check out process.

Khuyết điểm: Some of the tables in the breakfast were not clean, juice in the breakfast not natural, no toothpaste in the room, in the swimming pool they made us wear a swim cap or buy one at RMB60. Not enough shampoo in the room.

Ưu điểm: Large room, hot an upgrade to club level

Khuyết điểm: Location is a bit far from metro/subway. Not many restaurants around. Only GZ style Restaurant in hotel.

Ưu điểm: Good service

Ưu điểm: Location

Khuyết điểm: Staff

Khuyết điểm: room smelled like smoke even though non-smoking, strange odors in the shower

Ưu điểm: Clean and well maintained. English speaking.

Khuyết điểm: A bit too fancy for me.

Ưu điểm: Chinese Breakfast Convenient location, quiet and yet Sgirt walking distance for subway and bus Friendly staff

Khuyết điểm: Lighting in the bathroom is quite dim

Ưu điểm: The hotel is a very good value for money. I liked the building. You can see that the hotel is not new, but it has a long history. The location it is what I liked the most, located in the FFC , very near Hengshan road subway station/Zhaojiabang road metro station. Nice peaceful garden. There is a courtyard 2 minutes by foot away called Yongping lane with many western restaurants.

Ưu điểm: I liked the location and the facilities. They have complimentary tea/coffee all day served in the lobby for guests staying at this hotel. The area is very tranquil and peaceful conveniently located near 2 subway stations.

Ưu điểm: Great location. Convenient but quiet. All the staff are nice and helpful. Our room has a view from the balcony, which cannot be opened but makes the room feel more spacious than it is.

Ưu điểm: Location

Khuyết điểm: Gym not open until 10am Room service not avail until 10 am and limited menu Could not dial out to US Fountains played loud music

Ưu điểm: I really appreciate the friendly greeting from the customer service manager Zhu Ye the minute I walked in the hotel. He has been really helpful throughout my stay in the hotel. I recommend this hotel to anyone that wants a comfortable and welcoming stay in the central location of Shanghai. And if you enjoy a quiet night sleep, this is the place. Highly recommend!

Ưu điểm: Large and luxury hotel build on the gardens of an old French vila. Offer all the facilities you might expect from a luxury hotel, including free coffee/tea during all the day, and a good breakfast. Price is ok for the facilities and services you get. Location is very quiet, far from the center of the French Quartier (Xitandi), the city center and the Bund. However, it has a metro station close-by and is easy to reach those places. More for business than for leisure.

Ưu điểm: Well located, close to subway, nice Chinese styled villa hotel with Chinese breakfast

Khuyết điểm: Low speed internet

Ưu điểm: Great location, quiet and comfortable room, nice staff. A very enjoyable stay.

Ưu điểm: The place, where the hotel is situated - and the ambience

Khuyết điểm: The hotel charged me in Euro at site instead of in RMB. Back to Germany I discovered that they charged me with an extremely bad exchange rate, which was costing me 50 Euro more than it should have been.

Ưu điểm: Location and roomconfort

Khuyết điểm: The price exceeded the booking .com rate from 30 % because of service rates : I did not take any breakfast or minibar items so I don’t understand what I paid for .

Ưu điểm: I loved that The Fenyang Garden Hotel was so beautiful, quiet and well located in Shanghai. Our room was spacious, comfortable and clean and the hotel is walking distance to shopping centres, fabulous restaurants and tree lined streets.

Khuyết điểm: Only one of Sales director (Female) was better human, she proper listen, helps and guide us well, all of others are not intend to listen us, value of money adversely as compare to money facility is of 50% value, as showing on facility review on net the facility having nothing like this.

Ưu điểm: Great location.

Khuyết điểm: Breakfast isn’t very good for westerners.

Ưu điểm: Have stayed there several times. Location is superb.

Khuyết điểm: The staff do not smile or interact .

Ưu điểm: Great location. Helpful staff.

Ưu điểm: Location, large, clean comfortable rooms.

Khuyết điểm: Wifi is terrible. Cleaning ladies want to clean your room at 9am. Staff is less then friendly.

Ưu điểm: I have stayed at Fenyang GBH several times. The main reason is the excellent location (I really like this area, but others might prefer the Bund or bars on Hengshan Road). The garden surrounds are pleasant.

Khuyết điểm: The internet is getting better at this hotel, but is still unstable. Food at the hotel is not for me, but there are many options close by. The mattress is too firm for me. Being a state owned enterprise, customer service is not a strong point, though various staff will provide reasonable service when asked.

Ưu điểm: Location, fact it’s in a nice secluded garden , friendly helpful staff, interior of a good standard, well kept.

Khuyết điểm: Nothing to speak of.

Ưu điểm: Large room, well furnished

Khuyết điểm: Poor lighting

Ưu điểm: A hotel as a hotel should be...., nice setting, well located

Khuyết điểm: Nothing, actually... Shanghai taxi drivers... they are rude, sometimes unreliable and unwilling to make efforts....

Ưu điểm: Rooms are quiet and clean and bed comfortable. located near to Hengshen subway and easy enough access to the city. function / meeting rooms basic but adequate.

Ưu điểm: Location is very good and connection by bus/metro is very convenient. Sauna is good.

Khuyết điểm: I usually come here for business trips because of the location but I'm always very annoyed with staff. Staff speaks English well but they do it with indifference and even rudeness. I've never seen a single smile from the staff in this hotel. In summary, staff is not properly trained for a 5 star hotel and looks like hotel doesn't even care about it. In Spain this hotel service would be 3 stars maximum. Breakfast altough it is a buffet and there is plenty of options is too expensive. It will only pay off if you want to eat a super breakfast.

Ưu điểm: 0

Khuyết điểm: 1- I REACH HOTEL AT 9.00 PM AND THEY ASK TO WAIT FOR ONE HOUR TO MAKE ROOM REDAY. 2- DURING MY WAITING I GOT COFFE AND GREEN TEA AT THE RESTAURANT COST ME 180RM. 3- ROOM NOT CLEAN AT ALL. 4- NO MENY BAR AND WHEN I AM DOING CHECKOUT ASK ME WHAT DID YOU USE FROM THE MENY BAR. 5- RE USING THE PERSONAL STUFF AGAING ( SAMPOO AND SHOWER GEL ) IT WAS HAFE. AND MORE MORE MORE

Ưu điểm: I liked the concierge staff and how professional they are. The hotel staff overall were excellent and the hotel itself has many activities to do, swimming, tennis and bowling among them.

Ưu điểm: Good location, pleasant walk to all amenities Rooms are well equipped and clean Very comfy beds Overall a good hotel Great omelettes @ Breakfast

Khuyết điểm: Restaurants and bar feel a little dated

Ưu điểm: location is alright, not too busy street

Khuyết điểm: the check in could not find my reservation, discriminate against kayak.com or booking.com customers. they were very rude. the executive room is fake, it's all the same kind of room, so just book the cheapest one. very very poor value for the money

Ưu điểm: nice clean hotel

Khuyết điểm: staff was not very friendly or helpful and nothing special about this hotel

Ưu điểm: English speaking staff

Khuyết điểm: Cold breakfast furnishing needs upgrade

Ưu điểm: GREAT LOCATION

Khuyết điểm: Rooms a bit dated

Ưu điểm: tennis courts

Khuyết điểm: over priced

Khuyết điểm: Breakfast is disappointing

Ưu điểm: There was a very long line at check in, a bunch of people from one company. As I was only one person they checked me on on the club floor. And into the same upgraded room I stayed in when I was at the Regal two nights previously. Also the pool is excellent.

Khuyết điểm: I forgot to bring my recharge cord for my Samsung phone and they only had a Huawei cord at the Concierge desk. It would be very easy and good for them to have several different kinds of cords.