Khách sạn ở Thượng Hải nằm gần Shanghai Centre

Ưu điểm: It is an absolutely stunning hotel. The design and layout is gorgeous. Most luxurious and impeccably kept.

Khuyết điểm: The location is so so and any additions like breakfast or meals are quite expensive. The concierge staff weren’t particularly helpful or knowledgeable when we asked questions. This was a disappointment when staying somewhere so boutique.

Ưu điểm: Well appointed rooms; very stylish.

Khuyết điểm: I had a very bad and simply bizarre experience at this hotel. I’ve never been moved to write a review before, but I would like to share my experience. Two things: When checking in, they had a problem taking the deposit off one of my cards. After trying a number of different means, the on duty manager came over and told me that, as I had a problem with my card (and even mentioned in English something about the balance being too low, which simply was not the case) that I should stand aside and let other clients complete the check in process. It was a very awkward and demeaning five minutes while I stood, like a boy on the naughty step, next to the counter. When the clerk decided to countenance me again, we tried a number of different credit cards, to no avail. Finally they swiped the first card again, and it worked no problem! Complete mystery. This was a very demeaning experience, and the check in clerk herself realised they had handled it badly. As a result, she told me she was giving me a free upgrade to executive/club level. Great! It was written in their brochure/website that club level guests enjoyed certain benefits: such as free cocktails and canapés on the lounge from 5pm to 7pm, discounted food etc. When entering the lounge at that time they even ask for your room number to check you are club level. I took advantage of some of this, although time was limited being on business. However, during checkout the following day, they hit me with an additional bill of almost £100 due to the food/drinks I had consumed, which I was led to believe were included. Their reasoning was that a free upgrade does not include those benefits. I reasoned that if you are a club level guest, it goes without saying that you have club benefits. Their final word was that the person who upgraded me should have told me that the upgrade didn’t actually include those benefits. No effort made to solve the problem, just left it at that.

Ưu điểm: Great Rooms - great furnitures and great designed and equiped as well (water boiler, tea, coffe, minibar) - nothing else to say. Perfect location as next to two subway lines, very close to French Concession and several other hot spots. Great Hotel Restaurant with Michelin Star. Nice Bars. Helpful people.

Khuyết điểm: The promissing outdoor photo of the website and in booking com is a little bit missleading as there are not possibilities to take a sunbath or just to sit outside and enjoy the weather or enviroment. There is a kind of outdoor bistro (this is the photo) where you can sit outside BUT you have to order food or drinks to get the possibility to be outside - although you are Hotel guest and - in my opinion - paid already the entrance fee by paying that rate!

Ưu điểm: Beautiful hotel. The staff were great and the pool and spa area were particularly lovely. Highly recommend staying here.

Ưu điểm: It is so awesome experience,the hotel staffs and service are so sweet and I have a wonderful night in hotel.

Khuyết điểm: The toilet is not user friendly.

Ưu điểm: What a gem of a sophistically designed beautifully maintained hotel. It unites elements of Chinese old and new handcraft with the first-class service on all levels: reception, room service, SPA, restaurant. The view of my hotel room was overlooking a park and a temple.

Ưu điểm: Modern cosy woody atmosphère. Gréât service. Very good location.

Khuyết điểm: Missing an outdoor pool. Should dig that nice bassin they have outside behind reception. Would make a perfect pool !!

Ưu điểm: The staff was generally pretty good and helpful. The gym was full of technogym equipment and it had a pullup and dip machine. I appreciated the delivery of fruit, especially the crispy Xinjiang pear.

Khuyết điểm: I don't like it when the TV turns on and plays music when I walk into the door. This doesn't just happen the first time. It happens every single time you walk into the room. The fitness center could use a back extension machine. I could have used more bottles of water in the room. I couldn't figure out how to open the blinds, so my view was always obscured.

Ưu điểm: The food was really great, perfect location in Shanghai with a great view.

Khuyết điểm: I stayed for a day and the room was ready when I arrived.. also, the personal was not that welcoming.. a shame for a hotel with this standing. Also, the Spa was not working the day I came, and I booked this hotel for this particular purpose.

Ưu điểm: Very friendly staff. Breakfast is excellent.

Ưu điểm: Very good location, beautiful lobby and very friendly and helpful staff. Breakfast was tasty and good coffee.

Khuyết điểm: The room was clean but it had bad smell of an old room. I have a sensitive nose but happened to me first time in Shanghai.

Ưu điểm: top as always, best hotel staff in all shanghai....I'll always come back

Khuyết điểm: the hot water in the shower was not hot anymore in the evening (20:00), only little warm, this should'nt happen in a Ritz Carlton Hotel..............

Khuyết điểm: Front desk could not locate booking made on hotels.com

Ưu điểm: Exceptionally amazing. Overall, we had a great experience staying here. The staff were very friendly and understood our needs even before we expressed it to them. Well done on the service. Great facilities in the hotel. Very comfortable beds and the room was well-equipped.

Khuyết điểm: The breakfast was great but it was often too crowded in the mornings (due to all the business travellers).

Ưu điểm: Guest relations Carol was very sweet and attentive

Ưu điểm: Front desk was the best part. Estella made my father and me feeling at ease right away.

Ưu điểm: Every thing is superb❤️

Khuyết điểm: Nothing

Ưu điểm: Likea always....the best hotel crew of all Shanghai

Khuyết điểm: this time, like so often, nothing to complain about ....

Ưu điểm: Location

Khuyết điểm: Portman restaurant was below the standards of a hotel like Ritz-Carlton. Breakfast was great though.

Ưu điểm: This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.

Khuyết điểm: My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).

Ưu điểm: Nice breakfast.. helpfull staff and great location nearby Jing An temple and West Nanjing rd

Khuyết điểm: Arrival check-in with "police question" about my visa..!

Ưu điểm: The welcome of the staff

Khuyết điểm: Internet access didn't work well

Ưu điểm: Great location. Very convenient. Good breakfast spread.

Khuyết điểm: Restaurant staff don’t speak English.

Ưu điểm: Friendly staff, location is very convenient, space seems comfortable. Bathroom is very nice.

Khuyết điểm: The room temperature tends to go up and feels a bit warm.

Ưu điểm: Easy to get to by the metro, this hotel was a great value. Very nice rooms and a friendly staff, I very much enjoyed my stay. Easy walking to restaurants, the Jing An Temple and shopping.

Ưu điểm: location is the best

Ưu điểm: Location

Khuyết điểm: Some staff

Ưu điểm: location is great, hundreds of shops and restaurants around you.

Khuyết điểm: nothing

Ưu điểm: i got upgraded, room is good. location is nice.

Ưu điểm: Very good location. Easy access to metro station (Line 2/7), shopping centers, Jinan temple, and French Concession area. Many restaurant around. Advanced check-in permitted due to early arrive.

Khuyết điểm: N/A

Ưu điểm: Location is extremely convenient not to mention the clean room, large gym and swim pool.

Ưu điểm: Attention to detail in the room. The lighting

Ưu điểm: Great location near the Subway and lots of food options.

Ưu điểm: The room was very spacious. Complimentary happy hour and afternoon tea was a lovely touch and appreciated by our group. Cachet put a lot of effort into the fine details. Really enjoyed my stay there.

Ưu điểm: Location excellent, but taxi drivers had trouble locating as it looks more like a shop than a hotel from outside. The bed was big and comfy, and the wifi worked well.

Khuyết điểm: The hot water was not working properly so I had two days of lukewarm baths and showers while I was sick with gastro bug.

Ưu điểm: The Location is perfect.

Khuyết điểm: Lobby is a bit small and simple..

Ưu điểm: Very attentive staff. Amazing location - step inside from a city centre street bustle into a little oasis, excellent facilities in the rooms

Ưu điểm: I need to visit the US Embassy, and the property is just 3-minute walk. It is also right next to the subway station, making this an ideal place for my travel this time. Upon arrival, due to some passport/National ID complications, the front desk (His name is Daniel) was extremely helpful in getting me settled. I am exceptionally pleasant with his hospitality and patience. I would definitely visit this place again.

Khuyết điểm: The entrance could be a little hard to find, and it took me a while to figure out that reception is on 3rd floor.

Ưu điểm: Location is excellent. MRT Line 2 Exit 1. Or Exit 4 to excess to Shop and Restaurant. Uniqlo , Sephora and Starbuck Reserve is just walking distance. Cameo Balcony Suite is excellent and this hotel provide Paraben, Silicone and Gluten free shampoo, conditioner and body shower, Brand name-Nature Bisse, no allergy reaction to my sensitive skin.

Khuyết điểm: Lighting switch is confusing if really have to mention

Ưu điểm: Location is great. Close to the tube station, bordering the French Concession district.

Khuyết điểm: We expected a design hotel but apart from the great art-deco exterior it's an average, rather kitsch place with run down interiors. The breakfast was disappointing. Hotel was unable to help us buying train tickets and we had to pay an extremely expensive taxi as train tickets were already sold out...

Ưu điểm: The perfect boutique hotel. Spacious room.

Ưu điểm: Breakfast was Excellent. Location was excellent. I really enjoyed my stay, very comfortable.