Khách sạn ở Thượng Hải nằm gần sân bay Shanghai City Hall

Ưu điểm: I would recommend this hotel for both business and leisure. 18m indoor pool and gym were good. Baby sitting service outsourced was fantastic, our sitter was a preschool teacher. The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening. Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).

Ưu điểm: The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair.

Khuyết điểm: The facility is older even after the renovation. The switches are so over-used that one is hard to read what the switch is for. The shower room insulation is old so that water leaks to the toilet area whenver the shower is used.

Ưu điểm: Everything was great. Service was immaculate.

Ưu điểm: There for a business conference. Very good gym. 20 minute walk to the Bund along Nanjing Street, a no cars shopping shopping mall that goes on for blocks. Overall, an excellent hotel and I would stay there again.

Khuyết điểm: Last couple of nights the temp control in the room was not working as effective as it should.

Ưu điểm: We booked an executive suite with access to the lounge. All was fantastic. We had breakfast at the lounge and it was very comfortable. The location can’t be better!

Khuyết điểm: Concierge team is not the most customer service oriented. They were not responsive and inpatient.

Ưu điểm: Great Hotel ! Get the business center included with the price it's worth it! Very clean ! Great service, fabulous views!

Khuyết điểm: Front desk could not locate booking made on hotels.com

Ưu điểm: Nice room, great location, super nice staff

Ưu điểm: This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.

Khuyết điểm: My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).

Khuyết điểm: This place had quite poor level comparing to other RITZ hotels I used to stay in. Breakfast was awful.

Ưu điểm: the ritz club lounge

Khuyết điểm: the pool was closed without notice, no Spa and people were allowed in the club lounge without even being guests of the ritz.

Ưu điểm: Staff was responsive and tries to help.

Khuyết điểm: It appears that more female staff are recently hired, which is great. More materials need to be provided to them to help them know what tourists generally ask about. One thing I noticed about mainland Chinese is that that they do not give details but only a generalized answers. The more experienced staff are okay. But the newer staff should be told to be more specific because world travelers are not stupid. The details are what tourists want. Also, give the young female staff encouragements rather than criticisms. And have the experienced staff, who seems to be mostly males, to give the female staff a chance to help tourists - so don't take over but assist on the side.

Ưu điểm: Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.

Khuyết điểm: Bathrooms showed a bit of discoloration in grout and caulking.

Ưu điểm: The hotel is located just adjacent to the Yu Garden, ah historic and picturesque neighborhood the recalls the Shanghai of yesteryear. It is fascinating to walk through the little lanes and see the ancient buildings. The Yu Garden is a real gem as well. The hotel is located just above the Yu Garden subway station and could not be more convenient for getting around the city. The hotel is clean and modern. The staff was wonderful. The executive lounge had great food and a terrific view. Our room was large and comfortable. All in all this is my favorite hotel in Shanghai.

Khuyết điểm: The mattress in our room needed to be replaced--it was a bit lumpy.

Ưu điểm: Very spacious room, huge comfy bed & free standing bath. Great view of the city. The rooftop bar was excellent and the location was good for sightseeing. Room was surprisingly quiet for location- and I am a light sleeper. Would definately stay here again.

Khuyết điểm: The 3rd floor restaurant was tired looking, and the food was ok but nothing special. I regretted it almost the minute I sat down and saw the tattered menu. The breakfast was over priced for what was served.

Ưu điểm: Breakfast amazing!

Ưu điểm: Hotel was very clean and the bed was just comfortable. The massage that we asked the concierge to book for a house call was a godsend and cheap.

Khuyết điểm: Wireless is not free. Only 2 bottles of water were complimentary. A lot of staff did not speak English.

Ưu điểm: to spent time at the 17. floor with the wonderful view

Khuyết điểm: our room was just opposite of the 17. floor kitchen, and we woke up early in the morning with the noise coming from there, as the door of the kitchen left open.

Ưu điểm: Beautiful hotel in excellent location. Spacious rooms with good business facilities. Staff were generally helpful.

Khuyết điểm: Some staff were less helpful than others - it would improve the hotel's profile to enhance and monitor consistency of staff behaviour. The good staff were actually outstanding.

Ưu điểm: Hotel staff spoke English and were very helpful. The room was beautiful and the location was excellent being next to Yuan Garden Mentro. You can walk to the bund from here in about 30min. Try out the pool and steam room!

Khuyết điểm: Construction was taking place, so could hear hammering at times. Try to get a river view that actually looks out at the river and China Town. (like the pool the does) vs. the side that looks out at the city or the other side that looks out at nothing really special. Internet is not free! Catching a taxi was very hard. There are just jot enough to go around.

Ưu điểm: The room was amazing, in particular, the huge restroom.

Ưu điểm: Very nice staff !

Ưu điểm: Very good hotel with a privileged location, a few meters from People's Square station and Nanjing pedestrian street, at the heart of the city center. An impressive view of the city from our room, as well as from the revolving restaurant on the 45th floor, you eat a delicious food while enjoying the 360° views of the city. Very kind staff, a very comfortable and clean room. For 80 RMB per person, a shuttle can take you to the airport.

Ưu điểm: Very good location, no problem with early check in . You can take the subway (metro) from the airport (Line 2) to the hotel door (People Square station).

Khuyết điểm: Safety is poor. Anyone can access the elevator. No security and no need to use the room key to get the lift.

Ưu điểm: EVERYTHING WAS EXCELLENT!! WOULD HIGHLY RECOMMEND THIS HOTEL!! STAFF WAS VERY FRIENDLY AND VERY HELPFUL.

Khuyết điểm: NOTHING

Ưu điểm: The hotel was clean and the staff was very friendly. Was upgraded on check-in to a Suite. The room was in good condition with plenty of room. I would stay there again.

Khuyết điểm: Nothing I didn't like, Maud provided cplimentary bottled water daily which was nice.

Ưu điểm: Spacious room Luxurious decorations an furniture Kind staff Centric location Amazing sky bar

Khuyết điểm: In my rate was not included breakfast, and I feel I pay a lot per night Rooms were not cleaned up throughly every day

Ưu điểm: For a little over $100 per night this hotel is very nice. I'm surprised there's an even more upscale sister hotel Grand Central next door! The rooms are quite spacious and clean. The location is excellent, 3 blocks from the Metro 2 stop and right behind the famous walking street.

Khuyết điểm: The staff is not the most friendly and they were doing construction in a room close by which caused quite a bit of noise early in the morning and the water in our room was shut off for half a day. With that in mind we should have gotten a price reduction on the room for the inconvenience.

Ưu điểm: Price for hotel was awesome. Also, everything is really nearby

Khuyết điểm: Deposit at the check-in, it's really expensive. USD 250.

Ưu điểm: location

Khuyết điểm: facilities are pretty old

Ưu điểm: The hotel is clean and well maintained. Surprised to find out that the service speaks english by default as a lot of international travelers stay at this hotel.

Khuyết điểm: Not much

Ưu điểm: The location can not be better.

Khuyết điểm: I could not get the internet to work on my lap top. Like all 5 star hotels the mini bar is expensive, but just go to Lawson across the street for a cheap drink.

Ưu điểm: The rooms facing the plaza are quite nice and have a good view. (The rooms facing the back don't have a view.)

Khuyết điểm: The air-con in the room was not working and I had to request to be transferred to another room. The reception staff were not friendly during check-in but were kind to accomodate the room change request.

Ưu điểm: Very nice hotel. Comfor level was high & the location was excellent. I loved the stay at Howard Johnson Plaza Shanghai.

Khuyết điểm: Nothing I didn't like. Everything was good.

Ưu điểm: inside hotel ok, outside very few speak english best to go with organized group

Ưu điểm: Hotel is clean, situated right next to the very busy shopping area. The hotel concierge (Robert) has an excellent knowledge and has been very helpful.

Khuyết điểm: The only thing that I did not like was when we arrived, they gave us two rooms with single bed, instead of double bed.

Ưu điểm: Great Hotel in good situation to popular shopping and eating area ie 2 mins to Nan Jing Road and 10 min walk to The Bund area

Khuyết điểm: None

Ưu điểm: good quality for a reasonable price. perfect location in the centre of shanghai

Ưu điểm: The card security system is a good measure to prevent unauthorize visit to guest room level.

Ưu điểm: Location and service.

Khuyết điểm: The beds are like sleeping on a 4 by 8 board. Will not stay there again because of the bedding.

Ưu điểm: calm and exclusive atmosphere, professional service in English, well kept

Khuyết điểm: standart room is very small and the beds are hard...

Khuyết điểm: Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels

Ưu điểm: Hotel was clean and had good views and a nice pool.

Khuyết điểm: Check-in staff (Chloé) was very incompetent/lazy, refused to get another employee who spoke better english and insisted on trying to speak to my partner in Chinese. Left a very bad first impression of this hotel.