Khách sạn ở Thượng Hải nằm gần sân bay Huanghe Road

Ưu điểm: Disappointed for Waldorf Astoria 5 stars the best Kame the concierge Fantastic!!!!

Khuyết điểm: Very poor outlets not feel cozy

Ưu điểm: nightview skyline was spectacular

Khuyết điểm: a little far from metro station, especially i've old people travel with me.

Ưu điểm: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.

Khuyết điểm: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!

Ưu điểm: mostly an enjoyable hotel. clean and friendly staff. Nice room size.

Khuyết điểm: building works was the only issue that would have been nice to have been advised of prior to booking.

Khuyết điểm: Blinds not working in room, we had to change room at midnight. We booked club access room, not appreciated.

Ưu điểm: Everything! This hotel is absolutely amazing and central to everything we needed.

Ưu điểm: Room

Khuyết điểm: Location

Ưu điểm: Everything

Ưu điểm: Confortable rooms with lots of space

Khuyết điểm: Service at main restaurant and bar was terrible

Ưu điểm: Decent 5 star room, spacious, very comfortable bed - good bathroom, great toilet with lot's of extra features!

Khuyết điểm: Our room's air conditioning didn't work, and despite them trying to fix it, it still didn't work, so we were uncomfortably hot overnight for both night's of our stay.

Ưu điểm: Hotel stuff are very friendly. I like them!

Khuyết điểm: The location was a bit inconvenient.

Ưu điểm: It was a very elegant hotel, the check in process and greeting was lovely, the staff was very polite and pleasant, and the breakfast was fantastic. The room was very nice as well, despite issues with the heat, which was a problem. And I also appreciated the nice doorman who got me a car and went out of his way to make sure the driver knew where I was going.

Khuyết điểm: I had a problem with the heat the first night, it didn’t get warm despite being set on the highest temperature (much higher than it actually was in the room). I had to call the desk at 1am, the engineer came up and raised the temperature to 30 degree Celsius (!) and said it was fixed and would get warm. It never did and I was freezing all night and had to wear layers of clothes and didn’t sleep at all. In the morning I told the desk, and two engineers came up, agreed it was broken, and spent over an hour and a half in my room fixing it. They brought a space heater in the meantime, which they should have done at 1am the night before. As I waited for them to fix it, I I couldn’t shower or get ready, and I asked to be put in another room; they said no comparable rooms were ready yet, and showed me an inferior room (I paid for a better one), so I waited in my room for them to fix the heat or get a comparable room. Eventually, well over an hour later, they showed me a comparable room (two floors down, so still not as nice), which they warmed up for me. But by that point, the engineers fixed my heat, so I decided to stay rather than move all my things. And I kept the space heater. But really. This is not what one would expect at a five star hotel like The Langham. They should have brought me a space heater at 1am in addition to having someone try to fix it, then since the problem persisted, I should have immediately been moved to an upgraded room or whatever was available. If I had an early meeting, I would have been a mess.

Ưu điểm: Everything was excellent! The best customer service from all the staff. The location was superb. The food was fantastic both the restaurants and room service. Wouldn't stay anywhere else in Shanghai.

Khuyết điểm: NO BREAKFAST INCLUDED

Ưu điểm: This hotel was amazing!! Great location, stunning room and facilities, amazing customer service. Executive lounge was excellent with a great food and drink choice. I couldn’t recommend this hotel enough and will be the only place I will stay on my return to Shanghai. Thank you for an amazing stay.

Khuyết điểm: Nothing.

Ưu điểm: Food was divine. Room layout was lovely. Great interior design.

Khuyết điểm: Sheets and towels could smell better, and maybe some starch on the sheets.

Ưu điểm: Very helpful staff. No language issues. Almost all of them can communicate in English. Close to malls

Ưu điểm: The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstand. The toilet is automatic, and I do believe the seats are heated somehow. The staff is attentive and courteous. Location is close to trendy restaurants and shopping.

Khuyết điểm: I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.

Ưu điểm: Lovely lobby area Excellent bell staff

Khuyết điểm: Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine

Khuyết điểm: In room dining options are very limited for Chinese guests, menu was so much better two years back with many more choices, Breakfast average quality. Staffs are very friendly and professional. Espresso machine is also no longer available in room. Overall management on F&B is deteriorated since last two years.

Ưu điểm: Great location and well decorated.

Khuyết điểm: Beds are not to the comfort of a typical western tastes. I think Asians prefer harder beds but I do not.

Ưu điểm: The hotel is modern and almost perfectly located in the Jing'An district of Shanghai. It is a 5 min walk to the Subway station and around the corner from a number of great eateries both Chinese and Western. Travel time to places like the Bund/Concessions and Financial District are less than 30 mins by Taxi even less by Subway. Most of the staff speak some English which was not always the case in other 5-star hotels in China. Concierge was well informed and more helpful than the average as well. Another reviewer mentioned that they didn't like the hard beds. I like the firm, yet comfortable mattresses they have.

Khuyết điểm: All 5-star hotels in China provide you with two bottles of drinking water per day. Swissotel's bottles were actually half-bottles. This is really nit-picking but I couldn't think of anything else I didn't like!

Ưu điểm: If you want to use subway, its one block away. Shopping is right in front of hotel.

Ưu điểm: Nice, well furnished, comfy rooms. Professional staff. Good variety for breakfast.

Khuyết điểm: Coffee maker not the easiest to operate. OK location. Difficult to find taxi but ready access to Metro. Not the most helpful concierge.

Ưu điểm: Location was fantastic, right in the middle of Jing An area, and next to the Kerry Centre (huge shopping centre), Crystal Gallery (which is right in the front right of the hotel, and the metro with its underground food court.

Khuyết điểm: I was surprised when this hotel didn't accept my Chinese Unionpay card or even Alipay, because 'it is not a credit card'. Never had any issues with other hotels in China when using Alipay or Unionpay, booking.com has suggested Unionpay and Alipay was an option to pay. Luckily I had my international credit card for payment. Also, staff could have been more helpful with their knowledge with food options, even with my research, sometimes the options provided can be overwhelming and of course locals would know better what's best.

Ưu điểm: Easy to get to by the metro, this hotel was a great value. Very nice rooms and a friendly staff, I very much enjoyed my stay. Easy walking to restaurants, the Jing An Temple and shopping.

Ưu điểm: The location is great.

Ưu điểm: Modern, clean and efficient. Good location and public transportation, such as the MRT Subway, is just a few steps away.

Khuyết điểm: The main restaurant on the 2nd floor offers an excellent buffet breakfast with great international food variety ; however, the staff needs to be more pro-active to ensure an efficient service. On several occasions there were no tables available, not because they were occupied by other guests but because they were not clean. The waiters, seems to be waiting for something to happen because some of them are not pro-active enough, seems they are waiting for instructions, or maybe they prefer to remain in their "comfort zone".

Ưu điểm: Very good location. Very helpful reception staff and concierge service. Good equipped spacious gym and nice pool.

Khuyết điểm: Air fragrance at the main entrance is too strong!

Ưu điểm: Attention to detail in the room. The lighting

Ưu điểm: I really like the door guy, he new my friends name, even though he had not stayed in the hotel for 9 months. All the staff was friendly and the location was perfect.

Khuyết điểm: Location

Ưu điểm: Great location, and for a Chinese run hotel very nice.

Khuyết điểm: The breakfast buffet is slim and too expensive if not included in the price.

Ưu điểm: The staff welcomed you into the hotel from the entrance door in their traditional Chinese. The hotel lobby was decorated for the Spring Festival. The rooms were extremely comfortable and a good size. Maids were very polite.

Khuyết điểm: The reception staff English was limited. But it didn’t put us off.

Ưu điểm: The location is perfect for tourists.

Khuyết điểm: The price for breakfast is too high.

Ưu điểm: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.

Khuyết điểm: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.

Ưu điểm: Convinient hotel with good facilities. Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.

Khuyết điểm: The room change to 2 single beds which is smaller than a king sizw bed.