Khách sạn ở Thượng Hải nằm gần South Yunnan Road

Ưu điểm: Very elegant avenue with good location to stay

Khuyết điểm: None

Ưu điểm: Fancy, helpful staff, clean

Ưu điểm: the VIEW! the view is just excellent! the overall experience when checked into the hotel. everything here is just perfect. I will come back again.

Ưu điểm: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !

Ưu điểm: The room size and beds were very comfortable.

Khuyết điểm: There is a limited children's menu, although there was great flexibility shown in being able to order across outlets. We just wish more hotels would cater simple vegetables for kids.

Ưu điểm: Location along the Bund. Quiet. Not touristy. Historical charm.

Khuyết điểm: Buffet spread and service was below par. Disappointing for Astoria’s brand!

Ưu điểm: Location and view

Ưu điểm: The view was amazing.

Khuyết điểm: The breakfast selection was poor and a bit dated. It was not worthy of a 5 star hotel.

Ưu điểm: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.

Khuyết điểm: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!

Ưu điểm: Excellent views from the room, close to sightseeing, food is very good, all great in general

Khuyết điểm: Staff at breakfast and in the main restaurant sometimes lack attention to detail

Ưu điểm: -location!!! -breakfast, -staff, -gym

Khuyết điểm: It needs refurbish

Ưu điểm: Great hotel and good value for its location. The carpet felt a little staid in comparison to other Marriotts/Sheratons.

Ưu điểm: great staff, fabulous pool, wonderful help..

Khuyết điểm: absolutely nothing! Oh, I did fall down in the lobby right after exiting the elevator ( it had been raining and the floor was wet). My knee did swell and was painful for 2 days, but ok now. Perhaps staff could keep a watch out for wet floors.. OUCH!

Ưu điểm: Excellent hotel anyway

Khuyết điểm: Executive evening hours should last longer...19h30 is too short. Working girls even at the executive lounge

Ưu điểm: Truly world class hotel in excellent location

Khuyết điểm: Nothing

Khuyết điểm: Very disappointed with this hotel. Most staff very unprofessional, low quality food, swimming pool in another building. I stayed with JW Marriott in Dubai a few werks before, and that was an entirely different experience. Avoid Marriott in China!

Khuyết điểm: Slow internet conection

Ưu điểm: Great location, nice modern finish and all amenities. Beautiful city views.

Khuyết điểm: WiFi is slow and erratic.

Ưu điểm: After this morning, I cant say I was treated well

Khuyết điểm: When i checked in they charged me a deposit of 4000 rmb. When I checked out my bill was just over 5660 they didn't take the difference or released my holding deposit immediately. The lady who was checking me out was not sure of what she was doing, we almost missed our flight. She promised to reverse the deposit urgently with the assistance of the bank but instead I got an email that said my money will be credited after 21 days! Can you imagine the frustration of your money left in a foreign country...money that I needed for the rest of my travel. Even after i escalated this matter to the guest relations manager it wasn't resolved, she couldn't commit to when I would receive my money. I'm totally frustrated and will never return to this hotel no recommend it to anyone.

Ưu điểm: The breakfast buffet was very good varied selections. The bed was very comfortable. The tv was larger that most hotel rooms. Room wifi was very good. Room climate control were easy to use and worked well.

Ưu điểm: Accommodations, and especially the bathroom, were beautiful and very clean. The view was amazing! The hotel staff were also very helpful in getting us taxis.

Khuyết điểm: Nothing!

Ưu điểm: Good breakfast. Location was fine.

Khuyết điểm: Can't think of anything.

Ưu điểm: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Ưu điểm: Very nice room with a good view

Khuyết điểm: I've booked 3 nights stay, in the meantime, my wife by mistake, booked also 3 nights stay for the same date, I DECIDE TO CANCEL MY BOOKING BUT WILLING TO GO THERE ON MY WIFE BOOKING THEY STILL CHARGE ME 1800 CNY ++ EVEN IF IT WAS OUR ERROR, THIS IS FOR ME UNACCEPTABLE !!

Ưu điểm: Great location. Spacious and very comfortable room. Staff was very helpful.

Ưu điểm: Excellent brunch on Sundays! Nice clean rooms and friendly and competent staff. Will visit again!

Khuyết điểm: Waiting queues were a bit long a the check-in. This was during a summer weekend so maybe not unsurprising.

Ưu điểm: Good quality free drinking water in the room.

Khuyết điểm: The swimming pool is too small for a five star hotel, although many hotels nearby have no one.

Ưu điểm: Just as all Westin hotels, the bed was comfortable and amenities was great.

Khuyết điểm: There is nothing wrong but for the price, we’d choose a newer hotel or one nearer to the shopping street & metro stations.

Ưu điểm: Easy to find, especially at night, once you know your hotel is the tall building with a massive crown. Good quality and useful location, 10 mins from underground station or the Bund.

Khuyết điểm: Swimming pool is tiny and in-house spa is expensive.

Ưu điểm: The buffet for breakfast and for dinner was good

Khuyết điểm: When I arrived the room was not cleaned , back to the tent there was some wasted food of the people that probably were in the room before me. At dinner the fork on my table was not clean. During the evening in the Hall a lot of people layed on the sofà with feet on it. It is a five stars Hotel, cost is High...these things must be kept undercontrol

Khuyết điểm: We had 2 rooms...one was small n the other one was big....same category. Had to wait in a queue to get in fr bfast. Aircon was not so great in the room....on warmer side inspite making it low

Ưu điểm: Huge and comfortable rooms. The swimming pool temperature was perfect. Nice breakfast selection in a beautiful setting. Close walk to the Bund and Yu Garden

Ưu điểm: Breakfast great, staff great, room view spectacular. The staff at the entrance area solved an issue with a taxi driver above and beyond.

Khuyết điểm: My room safe did not function. The telephone to the main desk from my room did not function,

Ưu điểm: location nice and near the bound

Khuyết điểm: nothing

Ưu điểm: All was nice ... on the best area to stay in Shanghai ... excellent river view all the time ... international breakfast ... big, clean rooms...

Ưu điểm: Breakfast was great. Dinner passable. The taxi assistance was great. They took care of a dispute with on taxi driver.

Khuyết điểm: My room phone would not connect with desk or room service. They said they would correct this but never did. My safe did not function on my first visit and that was never corrected.

Khuyết điểm: Excellent hotel great attention to little details. Rooms super comfortable. Location on the Bund is cool but a 800 mtr walk to the nearest underground station ..

Ưu điểm: Perfect location ! Very helpful staff!

Ưu điểm: First impressions were wonderful - friendly welcomes. My room had everything I could want - comfortable bed, great shower. Breakfasts were a gastronomic delight - catered to every taste and the food was delicious. Perfect location for walks along the Bund.

Khuyết điểm: A pity there wasn't a power point near the desk to recharge laptop & phone - there was one on the far side.

Ưu điểm: Beautiful contemporary room. Very quiet even though above the bustling Bund. Good breakfast

Khuyết điểm: A bit pricey, which is to be expected on The Bund b

Ưu điểm: The rooms were spotless! Very comfortable bed and the bathroom had a large bathtub for relaxing baths. Also, the location of the hotel was neat, close to the Bund, subway stations, Nanjing road, and Yuyuan garden. Also, buffet breakfast was delicious and abundant.

Khuyết điểm: Nothing, it was perfect!

Ưu điểm: Boutique theme very well done. Classy mid 20th century modernist feel. Absolutely awesome view of the Bund and Shanghai’s tallest buildings across the river. The night light show of city buildings in particular was great. Very good restaurant.

Khuyết điểm: Some of the furnishings looked like they needed maintenance. The entertainment system seemed outdated and directs you immediately into pay for media options which is irritating for the price being paid.

Ưu điểm: Great location on the Bund

Khuyết điểm: Bit dated, hotel lacks facilities.

Ưu điểm: Perfect location, great view of riverfront and one of the best breakfast buffets I have seen. Room was comfortable and well equipped.

Ưu điểm: The staff were all very service oriented. We received an upgrade since we were celebrating our anniversary without asking. Overall very nice. The hotel is close to Yuyuan garden and The Bund, many interesting areas are within walking distance.

Khuyết điểm: Nothing

Ưu điểm: Walking distance to metro and old city.

Khuyết điểm: Cost to value (very expensive). The staff does not understand that major credit cards should not be declined (during the check in process), this hotel is an international brand so expectations should be the same everywhere we travel. We should not have to do cash deposit at check in and the same credit cards that were declined (on the same machines suddenly work) while checking out. It feels like a ruse and/or a lack of trust towards your customers. I could expect that from a local chinese brand not Renaissance.

Ưu điểm: Good breakfast and clean rooms with some very nice views of the city.

Khuyết điểm: The service during breakfast was not very pleasing. The staff under the supervision of the male manager were most of the time wandering around and not doing their job of cleaning up the tables. At one point I asked for a cup of coffee and had to wait for 10 minutes for them to bring it over. However, it really depends on who is the manager on that day, when the female manager was there the staff provided the service that you would expect of them so, in my opinion, it's mostly the management's fault.

Ưu điểm: The property was clean and well-maintained and the room was nice and comfortable. Everybody tried to help and had a great attitude. But the best part of the entire stay was dealing with the people at the entrance to the hotel where the cars pull in. The staff at the entrance were fantastic very helpful especially two ladies Miya and Carrie. Management should definitely promote them. They really made the day special with their smiles their friendliness and they’re being helpful for all of my questions.

Ưu điểm: Location was spot on, breakfast was good, staff were excellent

Ưu điểm: Great location! Very nice staff and clean rooms with nice view

Khuyết điểm: Technical issues in the room

Ưu điểm: Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.

Khuyết điểm: Bathrooms showed a bit of discoloration in grout and caulking.

Ưu điểm: Location is great, just right next to Yu Yuan and walking distance to the Bund. Staffs friendly and room are clean.

Khuyết điểm: Breakfast staffs are a little not well trained. Sometimes don’t know what the guests want. The lifts are crowded ciz only 3 lifts for entire hotel. Another 3 kinda useless only for lobby to reception.

Ưu điểm: location near to metro and near to hot spot to visit at Shanghai

Khuyết điểm: bed mattress , air conditioner noise and smell of the room

Ưu điểm: Very good in any sense

Khuyết điểm: Nothing to complain

Ưu điểm: Location is fabulous!

Ưu điểm: Breakfast amazing!