Khách sạn ở Thượng Hải nằm gần sân bay Shanghai Urban Planning Exhibition Center

Ưu điểm: Disappointed for Waldorf Astoria 5 stars the best Kame the concierge Fantastic!!!!

Khuyết điểm: Very poor outlets not feel cozy

Ưu điểm: nightview skyline was spectacular

Khuyết điểm: a little far from metro station, especially i've old people travel with me.

Ưu điểm: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.

Khuyết điểm: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!

Ưu điểm: facilities

Khuyết điểm: cost of hotel per night

Ưu điểm: Nice bigger rooms/bathroom and new carpet in our rooms. Location was ok, 5-10 walk to 3 different metro lines. Also had my birthday while at hotel and provided a nice card and birthday cake :-)

Khuyết điểm: Furniture is a little dated and bed was a little soft but that's obviously personal preference.

Ưu điểm: Location, facilities, the room, the staff and their services

Khuyết điểm: Nothing

Ưu điểm: Hotel location was fantastic, which is why we chose it. Reception and checking in was very good and impressive. The room was basic, with little in the way of 5* amenities e.g. coffee pod machine, turn down service or broad TV/satellite service. It was more in the way of a UK Premier Inn type room - comfortable but easily forgettable. Considering it was New Years Eve the hotel was very quiet and lacked any ‘atmosphere’ in any of the communal areas. There was a reasonably priced NY party, but it finished at 10pm which negated the impetus to attend. All in all, it was fine, but nothing memorable and not on the league of other 5* hotels that I have stayed at.

Ưu điểm: very good!

Ưu điểm: It was a very elegant hotel, the check in process and greeting was lovely, the staff was very polite and pleasant, and the breakfast was fantastic. The room was very nice as well, despite issues with the heat, which was a problem. And I also appreciated the nice doorman who got me a car and went out of his way to make sure the driver knew where I was going.

Khuyết điểm: I had a problem with the heat the first night, it didn’t get warm despite being set on the highest temperature (much higher than it actually was in the room). I had to call the desk at 1am, the engineer came up and raised the temperature to 30 degree Celsius (!) and said it was fixed and would get warm. It never did and I was freezing all night and had to wear layers of clothes and didn’t sleep at all. In the morning I told the desk, and two engineers came up, agreed it was broken, and spent over an hour and a half in my room fixing it. They brought a space heater in the meantime, which they should have done at 1am the night before. As I waited for them to fix it, I I couldn’t shower or get ready, and I asked to be put in another room; they said no comparable rooms were ready yet, and showed me an inferior room (I paid for a better one), so I waited in my room for them to fix the heat or get a comparable room. Eventually, well over an hour later, they showed me a comparable room (two floors down, so still not as nice), which they warmed up for me. But by that point, the engineers fixed my heat, so I decided to stay rather than move all my things. And I kept the space heater. But really. This is not what one would expect at a five star hotel like The Langham. They should have brought me a space heater at 1am in addition to having someone try to fix it, then since the problem persisted, I should have immediately been moved to an upgraded room or whatever was available. If I had an early meeting, I would have been a mess.

Ưu điểm: Everything was excellent! The best customer service from all the staff. The location was superb. The food was fantastic both the restaurants and room service. Wouldn't stay anywhere else in Shanghai.

Ưu điểm: This hotel was amazing!! Great location, stunning room and facilities, amazing customer service. Executive lounge was excellent with a great food and drink choice. I couldn’t recommend this hotel enough and will be the only place I will stay on my return to Shanghai. Thank you for an amazing stay.

Khuyết điểm: Nothing.

Ưu điểm: Amazing pool and one of the best level of customer service I have experienced in China

Khuyết điểm: The outdoor bar could be open with heaters in colder weather, but this is a big ask and honestly that’s the only thing I could think of, that could of made it better

Ưu điểm: The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstand. The toilet is automatic, and I do believe the seats are heated somehow. The staff is attentive and courteous. Location is close to trendy restaurants and shopping.

Khuyết điểm: I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.

Ưu điểm: Lovely lobby area Excellent bell staff

Khuyết điểm: Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine

Ưu điểm: Fantastic layout and the staff were excellent considering the health scares.

Ưu điểm: Room situation was excellent.

Khuyết điểm: Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.

Khuyết điểm: We check-in late and stay just for 1 night. May be that’s why manager on reception give us room with “beautiful” view. It was a big surprise in the morning to find that room that cost more than 2000 rmb have window to the technical roof.

Ưu điểm: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Ưu điểm: Our experience at this hotel from checkin to check out was excellent. Staff at this hotel are extremely friendly and will go out of their way to make your welcome and comfortable.

Khuyết điểm: The Breakfast Area - The restaurant layout could have been designed better. Feels that the lobby area was designed later as a restaurant since the food offering is spread all over the place. One of the coffee vending machines was not working on the second day.

Ưu điểm: Great location. Spacious and very comfortable room. Staff was very helpful.

Ưu điểm: We had a nice stay. The breakfast was very good and the training centre was well equipped. The staff was very helpful and kind. Unfortunately due too the Coronavirus the swimming pool was closed. However, they were very professional regarding this special situation.

Ưu điểm: Great location, and for a Chinese run hotel very nice.

Khuyết điểm: The breakfast buffet is slim and too expensive if not included in the price.

Ưu điểm: The staff welcomed you into the hotel from the entrance door in their traditional Chinese. The hotel lobby was decorated for the Spring Festival. The rooms were extremely comfortable and a good size. Maids were very polite.

Khuyết điểm: The reception staff English was limited. But it didn’t put us off.

Ưu điểm: The location is perfect for tourists.

Khuyết điểm: The price for breakfast is too high.

Ưu điểm: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.

Khuyết điểm: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.

Ưu điểm: Convinient hotel with good facilities. Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.

Khuyết điểm: The room change to 2 single beds which is smaller than a king sizw bed.

Ưu điểm: Location

Khuyết điểm: Is hard not to like this hotel

Ưu điểm: Central to everything in Shanghai, the maids were excellent, door staff were friendly and helpful and reception staff very professional. Wouldn’t hesitate to go back.