Hôtel d'Orsay

We needed a hotel close to the railway station so that we could travel to Barcelona next morning, and this hotel was just across the road. The area is a bit rough but it is just a walk from excellent shopping and restaurants in the main part of Toulouse city.

We asked the manager to refrigerate 200 Euro of cheese that we bought to take back to Australia next day. However when we collected our prize cheese next morning it was not cold and felt like it had been kept in a cool enough room but not refrigerated. If he had told us that refrigeration was not possible we would have found a way to have it refrigerated elsewhere.

Good coffee available all day, 24 hour reception, and able to use dining area in afternoon and evening for takeout meals and playing cards.

Room was quite small, plastic glasses.

Reception staff were lovely. Very welcoming. The room was good enough but carpet on floor needs replacing as very stained.

Carpet on bedroom floor really stained.

The staff was fantastic. Lovely, friendly, helpful young people. The small lobby was inviting. Location by canal and near grand old train station was pleasant if a bit loud, close to rental bikes and within easy walking distance of center. Breakfast was good. One of those large machines that starts by grinding the beans to make your own hot drink, a basket of fresh bread, etc. Towels and linens very clean.

A bit worse for wear. Unusually ugly art work in the room. We also thought there was a little bit of a smell. Fine with the window open, but we had to close it because it got rather loud in the wee hours on the weekend.