Aloft Tulsa Downtown

We like the location to the BOK and just how different the hotel is from most.

Last time we had a huge room compared to this time and we had more people this time

The view was lovely. Bedding was comfortable

I requested a double queen bed at the time of booking. When I arrived they only had king rooms. I was traveling with my 15 year old nephew and I know he was not happy about sharing a bed with his aunt. I'm sure he would have preferred his own bed

The bed / mattress and pillows was wonderful! Much better than my own little bed. Also liked the distance from the BOK center. You could walk there.

No free contenital breakfast

I liked that it was about a block away from the BOK.

I didn’t like you guys sticking me on the 9th floor, in a room for the disabled. I know the deal, Tool was in town and you guys were saving your good rooms. I don’t think your hotel is nice enough for you to charge a deposit either or even the $200 for the room. Not the room I stayed in anyways. It actually smelled. My friend and I were laughing at the smell. Also I was told the $50 dollars would be charged and returned upon checkout. It is now almost 7 days later and still no credit. I talked to one very kind lady on the phone that had no clue what to tell me about the deposit, other than it should be on there. Tried to get ahold of the manager and he sent me an e-mail saying sorry basically and that they shouldn’t have told me that blah blah. I’m usually pretty careless about most things and Situations, but it really bothers me when I am told one thing and end up with something totally different. Thanks