Quest On The Terrace

The location was great and booking a parking space meant that we had no problem finding somewhere to park anytime of the day or night

room looked a bit tired, must be due for a make over soon, but this did not and would not put us off staying again.

The location of the Quest to the locate attractions - within walking distance

We were only provided with two towels for three guest - spare/more towels should be provided for the number of paying guests

Room facilities were great, full cooker, hobs, microwave etc...

Staff were generally unable to answer basic questions about accomodation e.g. the room comes with use of the gym a few doors down the block, "how do I access the gym?" - "I think you just need your key, sorry I don't know". - The gym was closed when I arrived anyway! e.g.2 "I really want to watch the rugby in the middle of the night, do I get Sky Sports 1 in the room?" - "I'm not sure, I can contact the manager and let you know if you leave your mobile number with me" - to be fair he did contact me and I did watch the game...so all good. e.g. 3 when calling at 7pm via intercom. "I've booked a car park behind the hotel and need to get access, can you open the gate for me". "the carpark?" - and then hung up. The gate was not opened.