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The front office Shantel (or Chantel) was fabulously helpful. She went above and beyond to help coordinate a last minute child seat for our bear safari. Totally surprised us. We thought Canadians are super polite + helpful, and she was off that scale for us.
Small room, very central but consequently, very lo
Close to everything. Friendly staff
Small room, needed to be updated. Very noisy at night (from both the hallway and the street.
Decent hotel with great location
Right in the village and walking distance to everything. Exits everywhere so you don't have to walk around buildings.
Expensive, especially for shoulder season. Facilities were mediocre and seemed to be installed just so they could tick the boxes. Room was great but since the hotel is a little older some stuff is in need of repairs.
We went on our 1 year anniversary, and the staff went out of their way to make us feel welcome. They gave us a complimentary bottle of Champagne, delivered by the manager on our first night there. Looks like each room had their own balcony, which was a fun experience to be able to walk out each morning and breath the fresh mountain air. When we asked for recommendations, they were happy to help and did not only suggest the restaurants they had a partnership with. Overall great experience.
Very clean rooms . Very nice staff, cleaning ladies were very good and friendly
Proximity to the village walk -- the main cobblestone street where all the shops are located. Close to the center of town.
Bathroom was not clean - even after cleaning staff were through the second day. Hair behind door, and stuff on floor tile. Pool and hottub offer no privacy - windows from restaurant are beside pool.
That we were left alone and put in a quiet place in the hotel.
The parking situation as it costs money. I have never heard of paying for parking at a hotel.
The Cystal Lodge is one of the orginal Blackcomb Village hotels positioned in the heart of the orginal village. It is literally central to all the shops and resteraunts as well as a short walk to both mountain ski lifts. Excellent place to stay and will even accept pets for a nominal charge.
The room was nice and big and the bed was very comfy!
Pool was freezing cold!!
The hotel is right in the village, so we were close to coffee shops and the ski hill. We came in the off-season so the village was pretty sleepy, but we were there to relax. The staff was very chatty and warm, and offered us some promotions with local restaurants and shops. Since we were in Whistler for our anniversary, we used one of the promotions to have an excellent meal at Ric's Grill, attached to the hotel. So delicious, and after a stroll around the town we fell into bed.
The room was smaller than expected.
Excellent location in the middle of the village but not noisy at all. Friendly staff. Basic room but clean and comfortable.
It was quiet and relaxing, close to town centre, pleasant staff, and fun place to be.
The location was great and hotel room was like having a house.
Very conveniently located to shops and restaurants.
The staff was awesome, James as a valet was super. Tha overall staff was friendly and seemed genuin, maintenance was good too, air cond. failed and he had it up and going in 15 min.
wuold have liked a little more selection of free weights in the gym
Tọa lạc tại trung tâm Whistler, Crystal Lodge, cách Khu nghỉ dưỡng Trượt tuyết Whistler Blackcomb và Whistler Village Gondola 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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