Khách sạn ở Wroclaw

Ưu điểm: The breakfast is amazing and the restaurant staff and lovely, not like the front desk staff!

Khuyết điểm: The shift supervisor on the 9th of September at noontime refused my request to extend the check out from 12 to 12:30 because my baby was sleeping! So we end up waking him up and he was crying for the next hour! We were thinking of extending our stay for one more night, but we decided to leave after this bad experience and checked in at the next door hotel!

Ưu điểm: Greta service, lovely staff beautifully hotel and ana amazing location.

Ưu điểm: Very nice design,, excellent location, spacious room, helpful staff

Khuyết điểm: The price was too high for the value

Ưu điểm: Amazing service very friendly and helpful would stay here again anytime thank you to all the staff

Khuyết điểm: Nothing

Ưu điểm: Location, cleanliness and facilities are very good.

Khuyết điểm: The swimming pool is very nice but doesn’t open until 2pm.

Ưu điểm: Great design, large and clean rooms, perfect location, fresh condition. And windows are opening (a rare thing for modern hotels)

Khuyết điểm: No porter (and generally no one to help with suitcases) - which is definitely strange and disappointing for a 4-star hotel. No accessibility for prams (staff says accessible entrance is only available for wheelchairs, while I had to carry the pram -often with a sleeping baby inside - in my hands every time I went to/from the hotel)

Ưu điểm: perfect stay

Khuyết điểm: rather small room with restricted space around the bed

Ưu điểm: The staff were exceptional

Ưu điểm: Sebastian the Duty Manager, on finding out we were travelling on to Krakow; found & printed info off the internet a tourist guide for Krakow. All the staff were brilliant.

Khuyết điểm: Nothing

Ưu điểm: They made me a delicious sandwich late at night (4 AM). Great service!

Ưu điểm: Concept design, sandwiches at the breakfast, free coffee/ tea at the lobby, private parking etc.

Ưu điểm: Smart rooms. Friendly and helpful staff.

Khuyết điểm: The do not disturb sign was confusing to operate.the staff,

Ưu điểm: Great location within easy walking distance to the main square and it’s sights. It’s also walkable to the train station, about 20 minutes or so. I arrived quite early and they were able to accommodate an early check in for me which was great. Free coffee in the lobby was a plus (just use your room key to get the machine to work). Would definitely stay here again!

Ưu điểm: So comfortable and quiet. Definitely recommend it!

Ưu điểm: Breakfast was really great. Free coffee and tea for all day. Amazing location with parking in the garage.

Khuyết điểm: little bit chaotic manipulation with celling light in the room - missing classic switch.

Ưu điểm: Front staff were really helpful rooms are spotless bottled water in room everyday

Ưu điểm: Perfect hotel in a perfect location! Nice staff. High tech/smart rooms. Free bikes available. Would definitely go there anytime I'm in Wroclaw

Khuyết điểm: Nothing

Ưu điểm: This was the best hotel we stayed in during our two-week trip trough Poland. Very modern, comfortable, close to the city centre. Easy to park your car.

Khuyết điểm: Nothing, everything was great!

Ưu điểm: Modern hotel with a friendly, nice vibe. Helpful staff, great location with lots of restaurants nearby. Tasty breakfast with lots of variety. Great books to look at in the lobby. Free walking tour offered and other activities such as yoga. Free coffee and tea for guests, which was lovely. Nice bikes to borrow as well.

Khuyết điểm: Breakfast area was very full and loud in the morning which made it feel a bit hectic. After a few large groups left, it calmed down nicely. Not a lot of privacy in room re: bathroom. Glass walls with a curtain to block view. My teenage son didn’t find this too cool.

Ưu điểm: Very central location, close to the old town and transportation. Close to shopping centers

Ưu điểm: Close enough to the town centre. Good parking. Great breakfast, helpful room service.

Khuyết điểm: The room was quite small despite it being a "superior" room. The mattress was on the soft side, and so were the pillows. Comfortable enough, but next time I'll make sure to ask for something harder.

Ưu điểm: The staff were fantastic. We had a problem with our passports and they could not have been more helpful

Khuyết điểm: The food could be improved a little

Ưu điểm: Fresh and vibrant Reception area - small art exhibition on display Front of House spoke excellent English They were extremely helpful, very personable, smiled on greeting, stepped away from desk to discuss local map Knowledgeable in surrounding area Fruit flavored water at Reception An overall excellent and pleasant experience from staff on arrival. Thank you

Ưu điểm: Everything was great, especially clean room, breakfast, stuff and location.

Ưu điểm: Perfect breakfast

Ưu điểm: Nice enough looking hotel.

Khuyết điểm: The staff got mixed up with the bookings and told my guests they had no room. I needed to show up and intervene and even then the staff claimed I had no room. After 15 minutes I got a different room for the guest, but it was a twin instead of double, so the staff made me run around moving luggage from one room to another. Then they made a mistake with the invoices - instead of one I got multiple, some of them without my tax ID number (NIP) which I'm fairly certain isn't even legal. Now I'm told I'll have to be the one sending documents over via post office to ammend this (as if I didn't do enough work fixing their mistakes). During my stay I overheard the staff being vulgar, and I had trouble getting any service at the bar as well. It was very disappointing :(

Ưu điểm: Visited Wroclaw for a conference. Novotel is an excellent choice. Very friendly and helpful staff. Upon arrival was upgraded to executive room for free. Wonderful breakfast. Kasia (receptionist) has been particularly helpful and she happily gave me some handy tips during my stay. I would surely choose Novotel again for my stays abroad.

Khuyết điểm: Very good value for money. Excellent breakfast and pleasant room. We forgot our EU adaptor but reception staff provided us with one for our stay. Would definitely return to this hotel if we visit Wroclaw again.

Ưu điểm: Very helpful staff. Nice and Light area breakfast very nice.

Khuyết điểm: Pillows. Too small and too soft.

Ưu điểm: The hotel was good. The facilities were also good. The room was clean. The parking was also there. The breakfast was wonderful. There were alot of things to eat in the breakfast. Play area for childen was there and library was ok.

Khuyết điểm: The room ac was not properly working. The temperature outside was 25°C and it was difficult to manage in the room. In the night, there were lot of people and it takes more than normal to have an order.

Ưu điểm: Brekfast was very good, rooms big and beds comfortable. The spa is exellent.

Khuyết điểm: That the rooms were not close to each other

Ưu điểm: Very nice hotel, in the middle of a very busy city. Excellent facilities, nice big rooms, very comfortable beds, and most important to me, suffering from a bad back, a really nice and comfortable chair to sit in, in the room.

Khuyết điểm: I have been thinking for long atime, trying to find something that could have been better, the price perhaps, but considering the excellent service and experince we had there, all was perfact.

Ưu điểm: All of it

Khuyết điểm: None

Ưu điểm: On the whole staff were friendly, the rooms comfortable. The hotel was ideally situated for sightseeing too.

Khuyết điểm: 90% of the time the hotel staff were attentive and the hotel met our needs however as a tourist (and not a business guest) at times we were made to feel unwelcome, in favour of business clients. Without warning, one evening the whole of the restaurant was closed to guests (until 11 pm) for a business event, leaving my family and I nowhere within the hotel to have an evening drink or meal. We were allowed to buy a drink however then asked to drink them outside in the smoking area (we are non smokers) or in the Lobby, amongst the business guests, which was awkward and embarrassing. We would have also been charged for room service if we had asked our meal to be delivered to our room. We were paying guests too and were made to feel like second class citizens. This situation could have been avoided if better communicated prior to our purchase of drinks. The hotel staff were happy to take our money. The staff did try to compensate us however the damage was already done. The signature cookies didn’t materialise either until staff were prompted at check out. The meals weren’t adequately labelled to list the ingredients My daughter had a near miss as she is allergic to peanuts and a desert contained them. Nuts weren’t listed.

Ưu điểm: I had a nice stay. Everything was clean and perfect.

Ưu điểm: Very nice and comfortable hotel. The breakfast is amazing, you can find everything you d like to eat there. The swimming pool with Jacuzzi is also worth. The hotel is moreover very close to the city center (5-10min by feet). I would recommend it :)

Ưu điểm: great location, very clean, professional and friendly staff. superb swimming pool

Khuyết điểm: the restaurant and bar area were a little bland in design, giving an odd, low key atmosphere

Ưu điểm: The staff were friendly and very helpful. The rooms were spacious and beds pure luxury.

Khuyết điểm: Im a vegan, plenty of choice for breakfast but the restaurants menu didnt offer a varied selection.

Ưu điểm: Very comfortable hotel!

Ưu điểm: Luxury hotel, specious rooms, next to shopping mall, walking distance to old city center

Khuyết điểm: The facility os pretty new and part of promised services aren't ready yet.

Ưu điểm: Breakfast was yummy set me for the day the evening meals where excellent as well

Khuyết điểm: Nothing

Ưu điểm: Wonderful hotel in the perfect position, food and staff outstanding.

Ưu điểm: Brilliant

Khuyết điểm: Nothing

Ưu điểm: Beds where very comfortable. Rooms quiet.

Khuyết điểm: No english channel tv. Curtains are tricky to close. Was there 3 nights and couldn't work out the light switching arrangements.

Ưu điểm: Good rooms, clean, great facilities

Khuyết điểm: Unfortunately, the hotel was booked with wedding guests and they were loud. A heads up that a wedding will take place would be better. Second, one reception desk is too small to handle the number of guests.

Ưu điểm: Roomy

Khuyết điểm: Nothing

Ưu điểm: Beautiful hotel in a great location. The room was immaculate and the bed comfortable.

Khuyết điểm: We had internet connection problems with all of our three devices the whole time. These problems where not resolved despite repeated requests. The rooms are very stylish but cold and not very functional.

Ưu điểm: The bed was very comfortable, the room clean and nice. Breakfast consisted of lots of fresh fruit and good selection of breads and toppings. The spa was fantastic with delicious treatments and absolutely lovely and very good staff!!!

Khuyết điểm: Missed kettle and opportunity to make me a coffee cup in the room. The room was poorly soundproofed, so when the guests started going to breakfast it sounded like they were coming into our room. Also think there was poor selection of non-alcoholic drinks in the bar.

Ưu điểm: The nostalgia

Khuyết điểm: Nothing

Ưu điểm: Great selection for breakfast, lovely spa facilities and perfect location.

Khuyết điểm: An individual member of staff needed additional customer service training.

Ưu điểm: Nice pool , good location .

Khuyết điểm: No tea / Coffee in room .

Ưu điểm: Staff were brilliant. Best massage I've ever had in a spa, v professional (Credit to the masseuse Katya). The restaurant offering the tasting menu on the top floor was just fantastic, as was the service. Breakfast to the room was also top notch. Highly recommend this hotel.

Ưu điểm: Courtesy of staff: everyone was very helpful and proactive to look for my happiness.

Khuyết điểm: Drawers for underwear and shirts are missing. There is only a shelf to put everything over but it is open and subjected to dust.

Ưu điểm: rooms breakfast all was good

Khuyết điểm: the weather was not good

Ưu điểm: Good value for money.

Ưu điểm: Staff was very welcoming!! Gave us very good information on sightseeing etc. Breakfast was very good.

Khuyết điểm: Nothing!!

Ưu điểm: Very supportive staff, nice restaurant with excellent dishes

Khuyết điểm: It is very difficult to contact Ibis by phone (nobody picks it up). It is easier to call Novotel which is in the same builidning but not Ibis.

Ưu điểm: Fabulous hotel, breakfast good value, location okay, rooms big and clean, very trendy and welcoming

Khuyết điểm: A little bit of a walk to town and slightly confusing with 2 hotels in one. Big difference in bar prices from ibis to novotel

Ưu điểm: I like the receptist , when I arrived at midnight, she gave a big smile and quite hospitable, by the way, she is pretty also. Good place for parking

Khuyết điểm: Nothing

Ưu điểm: The most friendly and professional staff I've ever come across during my business trips. Excellent quality to price ration, and yummy breakfast! I'd highly recommend staying here for business trips.

Ưu điểm: First of all, the hotel is easy reachable and in the walking distance from the central railway station. Also, the main market square is in 10-15 mins walk distance, at the same time the are is not lively with too many tourists, but quiet. Check in was quick, very friendly and extremely helpful team members, great breakfast with wide variety of foods. The room was spacious, very clean and comfortable. Everything worked properly, Wi-Fi, climate control, water, etc., soundproof in the room is very good ensuring perfect rest. On a separate note, I would like to highlight that since a day before was my birthday the hotel's team prepared a nice sweet present for me in the room - an apple pie, some fruits and sweets as well as a nice hand-written b-day card. This was an excellent personal touch, which I appreciate a lot. Thank you Klaudia, Beata, Sonia, Dominika, Ewelina, Paula, Domi, Alicja, and Mauzia for great hospitality, awesome congrats and present that made my day! :)

Khuyết điểm: There is nothing I was unhappy about.

Ưu điểm: Good place, helpful staff. Interesting design of rooms and space. Very tasty breakfast. Recommend this place.

Khuyết điểm: Windows not opening.

Ưu điểm: The rooms were clean and comfy. The location is easyly accessible both by car and by public transport.

Khuyết điểm: The rooms were quite small (in relation to the price) and the noise from the street was noticeable.

Ưu điểm: The restaurant is great.

Khuyết điểm: Empty fridge bar in a room

Ưu điểm: The presentation &variety of food was above par at breakfast. Rooms very comfortable & staff ever helpful

Ưu điểm: Good location. Nice staff. Clean, modern, quiet and spacious rooms. Very good breakfast.

Khuyết điểm: Unstable WiFi.

Ưu điểm: Everything was perfect and on point

Ưu điểm: Very good breakfast and easy access to Wroclaw city center. From the hotel you can walk pretty much anywhere. If you arrive by car, parking in the hotel is payed, but you can park on the street with no problem (we found a place right in front of the hotel). Very friendly staff, clean and overall satisfaction.

Ưu điểm: Proximity to the center by walking or public transportation. It was a nice walking distance. Friendly staff. Good food.

Ưu điểm: We had our son’s wedding in the hotel four years ago and it has kept excellent standards

Khuyết điểm: No real negatives

Ưu điểm: Amazing! I stay there with my Mom during her b-day. I requested to make some suprices for my Mom and we got so beautiful cake! So helpfull stuff on the reception! Miss Joanna and Alexandra are the best! I keep asking so many stuff from them and they always was happy to do it. Ladies always was smiling and share some stuff what we could do in London. They make my Mom feel so confortable. Because my mom can not walk too much and girls gave us room just next to lift! What a perfect Team! Sincere congratulations to the Hotel Director for having such a wonderful team at the reception! Miss Joanna @ Ola you are the best!

Ưu điểm: A big choice of meal. Nice friendly staff. Also could be even better because when big groups trying to have breakfast at the same time you have to stay in the queue.

Khuyết điểm: I'd recommend to include the price for parking into booking fee so it won't feel like you have to pay extra money for the parking. In the evening restaurant area was fully booked by the big groups so if you weren't with them you couldn't have a table but we got our food into the bar area and quality was really great.

Ưu điểm: Cosy, nice vibe, clean. My favorite place to stay in Wrocław

Ưu điểm: 24h reception, clean bathroom. Could store luggage safely after checking out. Good location.

Khuyết điểm: The card machine didn't work had to pay in cash, slightly problematic since I arrived at 2am but luckily I had some on me. Sleeping in a 12 person room isn't the most comfortable, the smell when walking in was hard to miss especially considering it was 10 guys and one other girl.

Khuyết điểm: Not very clean

Ưu điểm: Nice common room, good breakfast, friendly staff

Ưu điểm: Good place to meet people

Khuyết điểm: Some staff can be very strict with policies while others are more chill. They should be more chill.

Ưu điểm: It was clean and staffs are very friendly. Moreover free breakfast is provided.

Ưu điểm: Best Hostel I've ever been to: - nice place to stay - comfortable bed - very clean - modern furnished - pretty good bathroom - nice and helpful staff - close to the city centre - good breakfast (with different sorts of toast, different jams, chocolate cream, cheese, different sorts of corflakes, oat flakes, coffee, tea and milk) for free

Khuyết điểm: nothing

Ưu điểm: The room was pretty big , location good and value for money

Khuyết điểm: Nothig as such

Ưu điểm: Staff facility location

Khuyết điểm: Nil

Ưu điểm: Excellent breakfast, clean, quiet, well laid out rooms, friendly helpful staff... couldn’t ask for more. Oh, and the airport bus stops right outside the door!

Khuyết điểm: Nothing not to like!

Ưu điểm: Service personal

Khuyết điểm: Temperature room, with 25 degrees Celsius, not acceptable at all.

Ưu điểm: the hotel was really close to the Wroclavia shopping mall and main train station.

Khuyết điểm: far from the city center, 20 minutes walk. the toilet was dirty before we checked in. everyday room cleaning was rather poor. not interesting window view. only paid parking.

Khuyết điểm: Hotel does not provide body lotion, etc. Difficult for business travellers.

Ưu điểm: It's close to the train station.

Khuyết điểm: There is no possibility to open the window to get some fresh air. The ventilation is only driven by air-conditioning.

Ưu điểm: The room were spacious and well looked after. A wide range of refreshments for breakfast which were fresh and included good hygiene standards which were maintained via the staff. Reception staff were welcoming and warm, aided in any questions asked about the hotel or the area.

Ưu điểm: very good location

Ưu điểm: Good choices for breakfast. Bathroom has a toilet brush.! Toiletries good quality.

Ưu điểm: Breakfast was good cereal , toast, fresh fruit and pastries, something for everyone.

Khuyết điểm: Nothing. Everything was as expected.

Ưu điểm: Great hotel, friendly staff and great breakfast with opportunity to order a la carte.

Khuyết điểm: The pillows on the bed were so soft they offered no comfort or support.

Ưu điểm: Clean well appointed

Khuyết điểm: Have to carry luggage down stairs in order to catch lift up to rooms. Paid parking.

Ưu điểm: We loved every thing

Ưu điểm: Staff were friendly, location was good too. Entrance hall is very pretty.

Khuyết điểm: As stated by previous feedback, the rooms with a lot of glass get very hot when its sunny and their air conditioning cant cope with it. Uncomfortable in the heat to say the least. Dust on window sills not very attractive.

Ưu điểm: Fantastic room/apartment with loads of room. Had dinner in the restaurant and it was fantastic. Will be eating there again even if I'm not staying there.

Khuyết điểm: Had 2 small Windows in the room with no blinds that let light straight into our eyes in the morning.

Ưu điểm: Centrally located hotel in a beautiful building.

Khuyết điểm: The fittings were worn for a 5 star hotel

Ưu điểm: Everything else is nice ! A very cozy hotel , close to everything in the center. I'm not sure if it's really what one would picture as 5 star hotel though, but lovely , clean and comfortable nonetheless.

Khuyết điểm: The shower head is quite weak and keeps turning on its own. Pity for such a nice bathroom.

Ưu điểm: The room was very large and comfortable.

Khuyết điểm: Breakfast was not included and very overpriced. Very limited parking.

Ưu điểm: Great location, staff really helpful, rooms clean and comfortable, great value, was there last week back on thurs

Ưu điểm: Very supportive staff, nice breakfast, big rooms.

Khuyết điểm: Some of the rooms in the old part of the hotel have very small windows, allowing only limited natural light in.

Ưu điểm: The room was very nice.

Khuyết điểm: Not a warm and friendly place. I felt uncomfortable. But it was certainly clean, safe and well maintained.

Ưu điểm: The location is amazing! Super central and our room was quiet.

Khuyết điểm: I don't believe there was any coffee machine that we could use.

Ưu điểm: wonderful hotel just off the rynek, friendly staff, perfect for a comfortable stay in wroclaw. Breakfasts are great, this is one of my favorite hotels ever and I stay here whenever I can.

Khuyết điểm: nothing, even with a wedding on one night it was still calm and relaxing

Ưu điểm: Comfy bed, breakfast was good, lovely ambience, nice conservatory restaurant, central location, quiet, value for money, reception staff excellent, head waiter in restaurant excellent, food and service excellent in restaurant

Khuyết điểm: No proper hairdryer, no mini bathroom cosmetics, room a bit small & dull, mini fridge wasn’t cold, massage not available, restaurant staff wrongly told us the restaurant was fully booked.

Ưu điểm: Old building very well reconstructed. Decoration is amazing.

Ưu điểm: Our room was amazing.

Khuyết điểm: The car park was full and we were told that our car would not fit with our Top Box anyway. Had to pay extra to park in another car park. Parking should be free.

Ưu điểm: The location

Khuyết điểm: No other options in regards to breakfast, ie no a la carte

Ưu điểm: location

Khuyết điểm: shower fixing

Khuyết điểm: No enough cars parking

Ưu điểm: Location, food, staff, the hotel itself

Khuyết điểm: The room smell like some one just smoke in the room - but announced the reception, I got out for dinner and when back the problem was solved

Ưu điểm: Great hotel in the centre of Wroclaw. Friendly and helpful staff, who were attentive to our requirements. Clean hotel with lovely aromas throughout the public areas. Great food in the restaurant, with good service. A good selection on hot and cold foods during the breakfast service. Although in the centre of Wroclaw it was surprisingly very quite. Bedroom was a good standard, with very comfortable beds for a good nights sleep. We thoroughly enjoyed out stay here!

Ưu điểm: Location was ideal. Rooms were comfortable. Nice hotel

Khuyết điểm: Tv would not turn off Fitness center was not very good

Ưu điểm: Excellent position,great bar and big comfortable room :)))Lovely!

Ưu điểm: Top hotel Next time again

Ưu điểm: Great location, near to the sights and river.

Khuyết điểm: Good

Ưu điểm: Very nice room, clean and stuff was very helpful and polite.

Ưu điểm: We asked for a top floor room away from the lift. We were upgraded to a business suite. Everything was clean and modern. Excellent coffee machine. 2 bathrooms although we only used 1 of them! Plenty of toiletries. The bed was comfortable. Excellent breakfast choice and one night we decided to eat in the restaurant. The food was lovely, great quality. Would definitely recommend

Khuyết điểm: Nothing to dislike.

Khuyết điểm: One thing, which quite often sets me off. In restaurant menu there is ”classic Caesar Salad” Classic Caesar Salad has four important ingredients: fresh crispy Romana salad, which is generously coated with egg-emulsion dressing with anchoy, kapris, oil and dijon mustard. With added croutons and Parmesani shavings. Caesar salad this place is serving does not have ANY of these ingredients. Instead there is Rucola, baby beetroot leaves, TOMOATOES and MUSHROOMS!! And the most important thing - the dressing - store bought general salad dressing which has nothing to do with the real thing. Shame on you. Salad was okay, but please call it ”house salad” or something. Not Classic Caesar Salad.

Ưu điểm: Friendly staff. Always helpful. Answered all questions.

Khuyết điểm: Beds are very uncomfortable. Not so clean room. Carpet needs to go.

Ưu điểm: Fabulous service, great location and facilities

Khuyết điểm: .

Ưu điểm: It’s spaciousness and location

Khuyết điểm: A pity they don’t have a pool and it’s time to buy new pillows

Ưu điểm: Excellent location outside of the city town centre, only 3 min away from expressway entry. Amazing breakfast buffet with a really large varity of food. Nice collection of refurbishe oldtimer cars.

Khuyết điểm: The coffeemaker solution in this really large breakfast room was not acceptable. Only two Nespresso coffee automats producing a really awful bad tasting coffee and long queues of guests waiting in front. This great breakfast deserves fine brewed filter coffee!

Ưu điểm: Rooms are spacecious and clean, comfortable beds. Teapot and some tea and coffee availabale for free which is nice :) staff is friendly and ready to help. We have forgoten a little baby’s spoon, and wrote them a letter, so they offered to send it by post. Thanks a lot!

Khuyết điểm: The hotel’s location is a bit out of the reach, nowhere to go nearby. Hotels parking is for extra cost, but there are place right near where you can leave a car for free.

Ưu điểm: Hotel has fabulous breakfast buffet

Ưu điểm: Interior design and extra help with keeping something in the freezer

Khuyết điểm: Had to ask three times for an iron

Ưu điểm: Breakfast was really good!

Ưu điểm: Very convenient close to the highway, comfy bed, free parking, very good food at the restaurant in the evening, good breakfast.

Khuyết điểm: Nothing

Ưu điểm: Good location for travelers

Ưu điểm: Nice, clean place with comfortable bed.

Ưu điểm: The location is good for the road trip, close to the main road. Hotel has it's own spirit with decorations. Reception staff was very friendly.

Khuyết điểm: Extra fee for the parking.

Ưu điểm: Hotel recommended for fast, business trips. Awesome breakfast with super nice waiter there. Rooms are clean and cosy, air condition is working good.

Khuyết điểm: Cars parking is not for free for hotel guests. Shower was broken causing a small flood in bathroom. We were there only one night so it did not make for us a big problem, but for longer - it can disturb.

Ưu điểm: perfect breakfast, comfortable bed and good restorant fo dinner!!!!

Ưu điểm: It is a nice and cozy little hotel near the airport, bathrooms were clean, so was the room. Beds are comfortable, the staff is excellent, would definitely recommend if you're passing or staying Wroclaw. You get exactly what you are buying!

Khuyết điểm: Water pressure in the shower could use a bit more pump.

Ưu điểm: Good value for money. Clean room.

Khuyết điểm: Rather small room.

Ưu điểm: the breakfast is.really good

Ưu điểm: Close to airport. Clean. Friendly staff. Good breakfast.

Khuyết điểm: Not close to city

Ưu điểm: The room was very nice

Khuyết điểm: The breakfast, not to much choice for food

Ưu điểm: Everything else

Khuyết điểm: Ordered room service and they phoned back twice to clarify order

Ưu điểm: We have just a night stand. Polite and good English staff on reception checked in us at the late time with no problems. Clean building and good design. Room was also very clean and quiet. Breakfast is very cheap and tasty. Totally recommending Terminal hotel !

Khuyết điểm: Nothing.

Ưu điểm: Lovely service at the desk.

Khuyết điểm: I think the hotel is overpriced for what it is.

Ưu điểm: Excellent location, flight was early so I missed the breakfast but everything looked immaculate, really recommend it. Staff booked my taxi for me and printed my boarding passes which I found very helpful.

Khuyết điểm: Taxi to airport cost information. Reception at the hotel said it’s 30 zl but the driver asked 45 zl. I left him 50zl he was very helpful and polite, however, I’d prefer if I knew the correct amount beforehand.

Ưu điểm: Very clean and cosy. Also very quiet.

Khuyết điểm: Would've been nice to have coffee and tea making facilities in the rooms

Ưu điểm: Staff were really nice, friendly and helpful. Bed was comfortable. Central to amenities. Snacks and drinks available on site. Decent breakfast. The ironing room on our was really good idea and only a few doors down from us. Really good price.

Khuyết điểm: Nothing, it was a budget hotel

Ưu điểm: The location was really good, just 5 min by walk to the center of the city. There is a shopping mall close to it.

Khuyết điểm: The stuff at the breakfast was dirty (plates, cups and more). Our room was not cleaned even when we complained about it and they said they would do it but they didn’t. The solution was to refund us the parking money (60 zlotys, 14€) which is not so much. It is a really simple room. We had to ask twice for towels and also for pillows.

Ưu điểm: This is a very decent hotel with very good basic comfort: a good bed, a desk with a chair, a good shower. Standard but good decoration, clean and professional. Location is just at the edge of the city centre, a 5-10 minute walk to the central square. Nice breakfast.

Khuyết điểm: Nothing really. If you are looking for extra luxury, you won't find it here, but I knew this in advance, so no worries.

Ưu điểm: The bedroom was spacious & clean, the breakfast menu was ok & the staff always polight & helpful

Khuyết điểm: There wasn't a wide range of alcohol available. The noise from outside was not good.

Ưu điểm: Very clean and very near to the city centre

Khuyết điểm: Nothing all good

Ưu điểm: Staff are friendly. Room is clean and cozy.

Ưu điểm: Beds are comfortable and satff helpful. Very good location only few minutes walking to the city centre.

Khuyết điểm: Not vegetarian options in the buffet.

Ưu điểm: Very clean,very tasty breakfast and very friendly staff, great location,

Khuyết điểm: Everything was great,no problems,

Ưu điểm: Really good location and nice and clean. Breakfast was also good.

Khuyết điểm: Tea and coffee, might have been nice in the rooms and maybe more channels on the tele.

Ưu điểm: We liked the staff very much. Extremely helpful and nothing was too much trouble.

Khuyết điểm: The plastic under sheet on the bed. It was uncomfortable and very hot to sleep on.

Ưu điểm: Located a few minutes walk away from the city center, Mercure was a joy to stay at. The staff were very helpful and friendly, the facilities were top notch, the service from housekeeping was prompt, the decor was modern and new, and the restaurant-bar in the lobby, though we didn't get to try it, looked divine.

Khuyết điểm: The beds were twins joined together, even though we ordered a double bed. Parking at the hotel was expensive and around the area was tedious to find since it was the long weekend and we were close to the center and hardly any spots were free.

Ưu điểm: Modern, large and comfortable room, great location near the Old Town. I arrived after midnight because of a late flight and front desk was still open. Enjoyed the couch, laptop table, and mini-fridge. Enjoyed dinner at winestone. Friendly staff at front desk, Winestone, breakfast, and cleaning staff. Breakfast had a decent variety of options. Was able to leave luggage for a few hours upon checkout. Will stay here again!

Khuyết điểm: Really nothing. If going to be picky, there was a coffee mug stain near on the table with the kettle and mugs. Room service menu was missing from the room.

Ưu điểm: Good breakfast

Khuyết điểm: The room was too hot and the duvet too hot

Ưu điểm: Hotel is really nice and modern. Complementary coffee machine in room. It has all comforts. Additionally, it is very quiet and no traffic noise could be heard from room. The food (breakfast and restaurant) is very tasty and they have a huge selection too. But most of all staff have been ever so patient with us, especially the guy at the restaurant since one of our children has a sesame allergy, and the manager at reception (blonde guy with checkered pants - sorry difficult to remember names). One of the children had his birthday during our stay and he organized a birthday cake with gift during breakfast. They were also happy to arrange taxis for us and spoke good English. Moreover, you get the option not to clean your room to save up water. I thought it’s a great environmental friendly initiative.

Khuyết điểm: Nothing really.

Ưu điểm: All the restaurant personnel who worked during the breakfast were absolutely the best, the nicest people. We especially appreciated Ms. Jolanta, Marta, and Ola. Their faces lit up when we walked into the dining room. The check in staff also deserve recognition. They made us feel welcone.

Khuyết điểm: My family loved everything about Wroclaw Mercure.

Ưu điểm: Excellent Hotel right in the heart of Wroclaw, perfect for local transport links, tram link right outside front door, also within five minutes walk of the centre of Wroclaw with all the perfect restaurants , plenty of bars nearby and a great night life all within that five minutes.

Khuyết điểm: The breakfasts at the hotel were all geared up for a continental theme, the partly named English breakfast was mainly contained to a warm scrambled eggs and smoked meats, no bacon or baked beans in sight, shame that, eat as much as you like was a great idea, plenty of fresh fruit also available.

Ưu điểm: Great location and comfy clean rooms. Unfortunately additional fees for breakfast and parking don't make it a good value for money. Breakfast was nice, bathroom clean and room very quiet. In general it was still positive experience.

Ưu điểm: Location and very friendly staff. Nice bar.

Khuyết điểm: Main reception areas were good but bedroom was tired and old fashioned. Towels were threadbare and there was noise from renovation work .

Ưu điểm: The decoration of the hotel and the rooms were charming. The third floor terrace with aromatic plants were a beautiful refuge.

Khuyết điểm: The entrance of the hotel needs some attention. The concrete is too dominant with close by pedestrian traffic.