Đảo Nam Padre Khu nghỉ dưỡng

Ưu điểm: It is a nice place but...

Khuyết điểm: The pool to many people,small pools., restaurant has horrible food and cost alot for the amount of food you get. Staff does not listen with allergy problems does not bring correct drinks and never corrects bill and really bad service all around.with resturant. Bathroom leaked all day and night maintenance did not fix it correctly nd the smell of ry otten eggs was horrible in the room . I called and let them know the first day. I also let them know at check out no help. . Th he fold out couch is messed up needs replaced period

Ưu điểm: location and proximity to the beach

Khuyết điểm: The rooms are dated. Ice machines didn't work. My room had a cockroach infestation. I reported it to the desk and they told "it was their natural habitat". At over $--- a night. My room should have been comped. They gave a pathetic discount. Deplorable.

Ưu điểm: The female bartender located at the outdoor bar was horrible. Very rude. The gift shop employee, the younger girl was the rudest employee of the entire staff.

Ưu điểm: Everything

Khuyết điểm: Would have been better to be in a room away from the noise in the bar.

Khuyết điểm: Slow service in restaurant

Ưu điểm: The pool and staff. The beach access was nice.

Khuyết điểm: Phone not working Wi-Fi not working Balcony door doesn’t lock Balcony door off track and hard to open and shut Carpeting rippled Tiny room, bathroom, bed Balcony has easy access to adjoining balconies so if someone wanted to get on your balcony it’s very easy to just walk over. Smokers everywhere Ashtrays everywhere Very little privacy on balcony Room service charges sales tax and food service tax and 18% gratuity Workout room is tiny but better than nothing. Had to manhandle balcony door to ‘close’ it but then it’s not really closed. If you call the front desk about the lack of Wi-Fi they give you an excuse that the hotel is booked up and the internet is slow. Clearly they do not invest in good Wi-Fi services. One tiny trash can in the bathroom and nothing else. My daughter found a hair in her bed that wasn’t ours! Comforters smelled like urine. Don’t stay at this dump! We will NEVER waste our money here again.

Ưu điểm: It was a lot cleaner then the first one I booked with y’all. This one was cleaner and did not smell like mold.

Khuyết điểm: Everything was much much better then the the Peninsula Resort I booked with y’all.

Ưu điểm: Staff was very helpful.

Khuyết điểm: Beds were not so comfortable

Ưu điểm: The breakfast was good and the hotel in general is excellent!

Khuyết điểm: The only thing is you could renovate the condominiums!

Ưu điểm: Locations walkway to the beach The entertainment

Khuyết điểm: The second floor view of the roof from balcony

Khuyết điểm: The room had none working items like the TVs, the ice and water maker on the refrigerator did not work and on the second night the water was completely out at the resort, so coming back from the beach wet and full of sand was disappointing. When the water did come back up we were advised not to use the water. So I will say besides everything being an additional charge from using the pool to using chairs on the beach and umbrellas I will say I will not be going back to South Padre again me nor my family and friends.

Ưu điểm: convenience and booking/availability

Khuyết điểm: Old and nothing fancy for the kind of $

Ưu điểm: The location and beach access is the biggest plus to the property. The pool is fabulous Gated parking lot

Khuyết điểm: The rinsing showers are no longer working outside, so everyone rinses sand off in the pool. Breakfast was barely basic, cereal, juice, coffee. Fortunately, great restaurants nearby They say they will help you with a golf cart to get your stuff to/from parking lot, but it was never offered.

Ưu điểm: Very close to the beach and the bathroom/ shower area in the room was nice. Hotel was running on a shoestring budget. Which I can’t understand because our room was quite expensive. No frills here

Khuyết điểm: They used stolen grocery carts to move our luggage to the 2nd floor! Everything was rusted and falling apart on the building. The front desk was chaotic and felt like the gals taking our credit card info would turn around and sell our #. 1 Star not 4

Ưu điểm: The pool was beautiful, however it had many a rough texture my kids left with scratches all over knees and feet.

Khuyết điểm: I did not like that there is a limit on how many Pool towels you can use a day. We were six people and we had a limit of six towels per day. You would tell them your room number at the front desk and they would give you the pool towels and mark your tab. The parking was a eight of a mile away from the rooms. The carts to carry the luggage were unstable and made out of pvc pipes which made your stuff fall out on the way to the room. Staff was cold, serious and not friendly at all. I paid 300 for one day and two nights I had higher expectations.

Ưu điểm: Location..

Khuyết điểm: This hotel needs to be updated .. very unorganized and the rooms were dirty .. will not stay here again .

Ưu điểm: The breakfast was horrible cold and pancakes were not even cook, properly. The fruit was spoiled; this is not a continental breakfast. I wasn't worth it to eat in there.

Khuyết điểm: One of the clerk at the front desk is rude; I will go in there to ask for essential and she will just hand it the item, but with bad attitude. The pool was not properly clean, and feces were found by an employee. The facilities need maintenance, I called to have someone unclogged my toilet and have to wait for 2 hours until maintenance started shift-work, my children were upset and have to take them to gym bathroom.

Khuyết điểm: Didnt like the fact that the parking lot is so far from the location, carrying luggage bags etc. Not very pleased,

Ưu điểm: Location was great and rooms were great size for the 3 bedroom apt. Pool was clean.

Khuyết điểm: Staff was not easy to access and seemed to blow us off easily. My mother is frail and they made her walk in to get a wrist band rather than let her wait in the cart while my father got the band.

Ưu điểm: Good Location for the price. Great beach access. Kimberly at front desk made our stay bearable and she played the roll of waitress when the restaurant was understaffed, amazing service and attention, a real leader. Charlie and Jorge the assistant supervisors did an amazing job putting out fires like champs and juggling the storm of complaints that thrown at them constantly thought our stay from a line of guests, great job... really could not of stayed or even ever considered staying again without you, thanks for authorizing our refund to pay for our clothes that got wet paint on them, way to lead by example Sirs!!!!! Braulio, Marco and Miguel from the maintenance staff were outstanding in their service, expertise and attention to detail, exemplary. Housekeeping did an amazing job keeping our room feeling fresh like a resort. Alvaro at the restaurant was on point with his recommendations and was always super professional and friendly, should be a manager. My compliments to the chef. Towels were always fresh and warm. The pools were fun, the beach was amazing and our canopy was always ready for us. Bravo Zulu!

Khuyết điểm: Unsatisfactory management, under staffed, entrance gate not working and never closes so is not secure and not attended although Bob the lead manager told me that every night someone was at the gate office securing the property and that was a lie. Never got a smile from Bob but he was quick to give my anglo friend a free upgrade for complaining about the facade of the building. 2 main latter-wells and landings were secured due to fresh paint and active painting of the floor and walls while the hotel was packed with people, it's peak season! My wife got paint on her new shoes, my son's shoe, and my new shorts. Although we complained the painting continued, I do believe the fire marshal would have had issues with the unsafe situation. Building is in poor and unmaintained conditions. Poolside showers did not work the whole time we were there. Issues with my room door jamming and not locking or staying unlocked until once maintenance showed up and just got it to work somehow. The pools were filthy with sand and cracked all around the edges, floor, walls and steps as well as missing tiles. Restaurant did not open until lunch time one of our 3 days there because the person staffing did not show up and the property was understaffed so the front desk clerk came at lunch to take orders for guests so no continental breakfast or breakfast for anyone that day... Bob was in the restaurant having a meeting with folks from a local pest control company about the roach complaints and although he looked over at me knocking on the glass door continued his conversation and did not open the door to me or the other guests who wanted to know why we all could not get food or drinks. The Jacuzzi jets were not turned on until after lunch event though they are advertised since 8am and is needed for my and others physical therapy. Pool side furniture is old, torn, worn and broken, unsafe.

Ưu điểm: Nothing

Khuyết điểm: Everything

Ưu điểm: Super clean great place to stay

Khuyết điểm: The check in was at 4 pm and the check out at 11 am ridiculous insane

Ưu điểm: Room was very clean and staff was very friendly

Khuyết điểm: The bed was terrible. Both our backs were sore and we didn’t sleep well.

Ưu điểm: Location on the beach.

Khuyết điểm: The staff was horrible, the hotel is run down and the rooms need lots of work.