Khách sạn ở Amsterdam nằm gần sân bay Waterlooplein

Ưu điểm: I love the hotel. Its decoration is gorgeous and elegant. The staff of all part except reception is good. The location is also ok, can walk to dam square quickly. Breakfast is also great. Everything here is perfect like a dream place. But only reception staff.

Khuyết điểm: I hate the reception staff (Asean man) and its manager during my check in. We travel with 2 kids, 1 at 12 years old and the other at 6 years old. We book luxury room through booking.com with an extra bed. Its policy said that kid under 12 can stay for free if we don’t use extra bed. But when we check in, they said the room cannot stay for 4 though it charges us about 2400 euro for 3 nights already. The reception (an Asian man) will charge us one more room at about 1500 euro more. That’s crazy. I show them booking.com policy. They don’t care. I told them i travel many countries and never hear about regulation that one room cannot contain more than 3. They talk to me “Welcome to Dutch Law” with sarcastic smile. Is that the way 5 star hotel staff help its clients? We think that Amsterdam will be lovely town for our new year time but after facing that service, we totally change our mind. Then one of hotel staff comes to solution that they will offer us that additional room costs 400 euro per night and will try to find connectiong room for us. We have no choice so we agree that luxury room plus additional room will be ok. When we get into the room, it turns out that we get 2 superior rooms instead. They downgrade one room and upgrade one room. There is no special offer but it is just compensate each other. How come it turns out like that. So we decide to call booking.com to stay at this hotel only 1 night. It’s not about the cost but it’s about the way the hotel staff treats us. We ask for the law paper stating about its regulation til now we have not got it. The hotel staff really ruins our good time in Amsterdam.

Ưu điểm: I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.

Ưu điểm: Outstanding service from all staff. It is evident the staff embodies the culture the hotel expects. The room was luxurious and the shower wonderful.

Khuyết điểm: Nothing.

Ưu điểm: Great buffet breakfast. Cannot earn any Sofitel/Accor points for incidental expenses if using points for free nights. Accor loyalty program needs to be improved so that points do not expire.

Khuyết điểm: Bedding was too heavy. Had to have the mattress cover removed and the duvet removed so as not to be too hot while sleeping. Room was very quiet.

Ưu điểm: Location and the friendly staff

Khuyết điểm: Bed are not comfortable

Ưu điểm: great hotel but very expensive but I guess you pay for what you get as they say.

Khuyết điểm: There were issues with the bathroom but they were resolved by an excellent maintenance man.

Ưu điểm: Everything! Great hotel in great location. Very friendly staff. Would definitely recommend.

Khuyết điểm: Nothing.

Ưu điểm: Staff were very nice and very helpful

Ưu điểm: I could not imagine a better location in the heart of Amsterdam, in walking distance to all places we wanted to visit. We had a room with view of the canal and rows of beautiful buildings. The breakfast was outstanding with plenty of delicious and healthy choices. We enjoyed very much, how well the hotel architecture matched the historical neighborhood and how well the interior decoration addressed today's guests taste without compromising the feeling of being at a historical place.

Khuyết điểm: The room was a little small, as expected from a historical building at that location, so we were not disappointed.

Ưu điểm: As a five star hotel, people there are hospitable and supportive. The view of small balcony is nice.

Khuyết điểm: Compared to other accommodation I had in Europe, NH does not provide a very good deal. The room is not as big as our expectation brought from the price.

Ưu điểm: The staff were wonderful, very friendly and extremely helpful, above and beyond to assist with my lost phone... I wouldnt stay anywhere else in Amsterdam!!!

Ưu điểm: The location

Khuyết điểm: The room was small and no water view

Ưu điểm: Location and staff

Khuyết điểm: Facilites, Cleanliness

Ưu điểm: Very friendly staff. Clean and modern rooms in a more traditional style Amsterdam hotel. Great location.

Khuyết điểm: Beds are hard.

Ưu điểm: The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!

Ưu điểm: It’s a beautiful building, inside and out, in a great location. We got our room upgrade to a suite on arrival, which was spacious and had great views. It was my girlfriend’s birthday in the second day, and we were surprised to find some birthday wishes and treats in our room. Highly recommended for anyone visiting Amsterdam.

Ưu điểm: The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean.

Khuyết điểm: We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.

Ưu điểm: The staff in the front and the breakfast room Clean ,location , breakfast

Khuyết điểm: The room little small , we got update to room with view to the river , if we didn't the value for money was much less The shits didn't replace even we have been 3 nights

Khuyết điểm: Not many facilities in the hotel.

Ưu điểm: Friendly staff,spacious immaculate room,amazing dining area,location,12:00 checkout :)

Ưu điểm: The location was excellent. Breakfast was great.

Khuyết điểm: The front desk staffs were not friendly. One of them was rude.

Ưu điểm: Vị trí

Ưu điểm: Location

Khuyết điểm: There was no swimming pool

Ưu điểm: Location was great

Khuyết điểm: Keys stopped working every day and it takes a very long time to get from the room tothe front desk to get new ones. I also was unable to make my first night due to a change in our flight that was beyond my control and although I called more than 24 hours before arrival they would not refund my first night stay. I would not suggest pre paying. I have worked in hotels so I know there are always ways staff can make it up to you - free breakfast, bottles of wine, discounts on future stays etc. Nothing was done

Ưu điểm: The staff was very helpful and nice. The breakfast was a great value.

Ưu điểm: The shower was lovely

Khuyết điểm: Breakfast no poached egg

Ưu điểm: Location was wonderful. Right central to everything.

Khuyết điểm: A little dated - rooms lacking certain touches.

Ưu điểm: Location, in the middle of the shopping area.

Khuyết điểm: First night, we had problem with wash basin, told the front guy but no one came that night to fix that problem. Until we told them the other morning about the problem that someone came and fix it up. Considering that this hotel is pricey and 5 stars, it' s very disappointed for the action taken.

Ưu điểm: Loacation

Khuyết điểm: Room was a litttle small for price

Khuyết điểm: Everything was perfect! Will definitely be back! Staff was great and accommodating. Breakfast buffet exceptional and service beyond expectations. Kudos to hotel employees for making this a trip to remember.

Ưu điểm: Stafff were very friendly

Khuyết điểm: Room was too small and the energy of the hotel overall was low.

Ưu điểm: Good location and staff

Khuyết điểm: I ended up in some room I the back corner that looked nothing like the pictures, and the heat didn't work.

Ưu điểm: Bed was so comfortable, perfect location - walking distance for most attractions. Staff were extremely helpful and friendly. Thank you Albus for making my husbands 40th birthday a memorable one

Khuyết điểm: The room was a little small, however this didnt effect us. Space is a premium in Amsterdam

Ưu điểm: only location

Khuyết điểm: There was no minibar in the room. I never advice this hotel for family with small kids. While I was preparing baby formula for my twins the clean water spread to the floor and I was warned by the hotel manager rudely, it was not nice. We came to hotel with two kids and 2 baby buggies and noone open the door and ask for help. Heineken beer machine was half full in the room and never filled up. Breakfast was same menu everyday, it is not a good value breakfast. It was a bathtube on the photos and information but there was only a shower in the room instead of the bathtube. I have been working in the tourism hospitality more than 10 years and as a boutique hotel owner, how can this hotel rated 4 stars, in my opinion this hotel must be 2 star.

Ưu điểm: Staff are friendly, rooms are nice and clean as well as being well equipped.

Khuyết điểm: A bit much noise coming from the corridor

Ưu điểm: The breakfast is always great with enough choices

Khuyết điểm: I stayed on the 4th floor and had a clime I small stairs. With my luggage that was a little difficult.

Ưu điểm: The property was beautiful located in the heart of Amsterdam. You could hear the buzzing city below but once the windows were closed you had silence which was perfect. I also liked that the apartment had a balcony and terrace. It was private and comfortable. The studio size was perfect for me and my boyfriend to come back to and chill after a long day walking!

Khuyết điểm: The steep stairs to come in and out of the property.

Ưu điểm: Room size. Free Beer tap in room!!!?

Khuyết điểm: No porter to help with luggage. No flexibility on check in time even as one member of our party was visibly ill, and sitting in the lobby for a few hours.

Ưu điểm: very helpful front desk, gave us maps and contacted museums for ticket availability, had a restaurant booked already so all good. We also took a cheap upgrade to suite which was a good size and free beer on tap in the room !!!

Khuyết điểm: My wife would have liked a bath instead of walk in shower but minor really (it was so cold outside could have done with a soak when we returned from dinner !!!

Ưu điểm: Comfy beds, amazing city center location, and excellent service from arrival through checkout

Ưu điểm: Location was perfect. It was quiet on the canal (the road was blocked off due to construction which helped with the quietness), but it was also approximately 2 blocks from nightlife.

Ưu điểm: The location was just perfect

Ưu điểm: Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING!

Khuyết điểm: Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door

Ưu điểm: Great concierge! Excellent location.

Khuyết điểm: Shower badly designed.

Ưu điểm: Location in relation to sights in town

Khuyết điểm: -Room was not what was on the website -Staff double charged me and sought to charge me a city tax on an erroneous charge -Wi-Fi was rarely working

Ưu điểm: Only the fact that there was free wifi

Khuyết điểm: Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.

Ưu điểm: The location of the hotel only

Khuyết điểm: The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.

Ưu điểm: Great location, room was clean, comfortable The concierge was very helpful Good WiFi connection :)

Ưu điểm: location-excellent desk staff-front door staff-very helpful and friendly

Khuyết điểm: Housekeeping was different every day and came at different times. Most did not do much more than empty cans, one turned on the dishwasher for two glasses. The refrigerator did not stay cold.

Ưu điểm: The rooms were not large but a good size for a hotel in an older building. The breakfast was nice. Enjoyed the option to have fried eggs or omelettes cooked to order. Check in was quick and all staff were friendly and accommodating. This hotel is in the museum district but a 30 minute walk from the train station and the harbour.