Khách sạn ở Amsterdam nằm gần sân bay Amsterdam Museum

Ưu điểm: Location is great. 24 hour food served in the restaurant/bar is most helpful and was very tasty. Roooms modern, great powerful rain shower. Would recommend a canal view room.

Khuyết điểm: Asked for a toothbrush, it never arrived. Several plug sockets in the room didn't work. Spa is very basic, only a sauna available. Breakfast was a bit chaotic with food arranged around an open kitchen - needs improvement.

Ưu điểm: The room was great, clean, spacious, well illuminated, etc. The bar downstairs is very cool....besides the Aperol Spritz experience. The design of the hotel is top and the service great. They perfectly booked restaurants for me.

Khuyết điểm: The Aperol Spritz was served without bubbles.......they obviously did not know how to prepare an Aperol Spritz There is no swimming pool........but anyway, almost nowhere in Amsterdam you find a swimmingpool.

Ưu điểm: amazing interior with best in class everything

Ưu điểm: location, staff complimentary non alcoholic drinks, snacks, coffee.

Khuyết điểm: everything was great

Ưu điểm: Great service from every employee, room was quiet and beautifully decorated, free non-alcoholic drinks and snacks in room was a nice touch. Location was great

Khuyết điểm: A little strange that sink is in middle of room but it is still done tastefully.

Ưu điểm: Creative and nice design Great staff

Khuyết điểm: Room temperature too cold

Ưu điểm: Awesome location - very clean and cool rooms!

Khuyết điểm: Had to wait for our room even though we arrived at 6pm. Staff not overly friendly - left us waiting. After 1h15 waiting I had to go remind staff that we still had not gotten our room/ checked in. I expected better service for -- a night- disappointin

Ưu điểm: The hotel has a trendy, designy look and staff seemed friendly enough. There's a neat garden in the back and a they have a cozy lounge with descent drinks.

Khuyết điểm: I had high hopes for this property upon arrival, but overall was let down. I had the hotel dry clean three silk items, all of which were ruined. It took me over a week to get them to resolve it and in the end, they only paid out 75% of the replacement cost. We were put in a disabled accessible room located right by the elevator (despite not requesting an accessible room). It was loud, the accessible shower allowed water to get all over the bathroom floor. The vanity outlet in the bathroom wouldn't work and it took them coming out two times to fix it, leaving me unable to do my hair both mornings we were there. Upon arrival, the woman who greeted us (and was apparently training) said that welcome drinks were complimentary for guests. When the man training her joined her to do our check-in in the lounge, he asked if we were in town for anything special. I mentioned it was for my husband's birthday weekend and he offered to "cover our drinks." This seemed odd given the woman had just told us they were complimentary. Not sure if he was being underhanded or if the woman training was just mistaken. The whole thing struck me as odd.

Ưu điểm: Everything

Khuyết điểm: The price

Ưu điểm: Excellent staffs with attention to details given.

Khuyết điểm: Room could be a bit bigger.

Ưu điểm: Service was amazing! Hotel is beautiful! Staff is very accommodating. Rooms are extremely clean. Cant really ask for more!

Khuyết điểm: None!

Ưu điểm: Great location and staff very attentive to every Request.

Ưu điểm: Everything

Ưu điểm: Spectacular building! Wonderful place to visit - with a lot of history!

Ưu điểm: I love the hotel. Its decoration is gorgeous and elegant. The staff of all part except reception is good. The location is also ok, can walk to dam square quickly. Breakfast is also great. Everything here is perfect like a dream place. But only reception staff.

Khuyết điểm: I hate the reception staff (Asean man) and its manager during my check in. We travel with 2 kids, 1 at 12 years old and the other at 6 years old. We book luxury room through booking.com with an extra bed. Its policy said that kid under 12 can stay for free if we don’t use extra bed. But when we check in, they said the room cannot stay for 4 though it charges us about 2400 euro for 3 nights already. The reception (an Asian man) will charge us one more room at about 1500 euro more. That’s crazy. I show them booking.com policy. They don’t care. I told them i travel many countries and never hear about regulation that one room cannot contain more than 3. They talk to me “Welcome to Dutch Law” with sarcastic smile. Is that the way 5 star hotel staff help its clients? We think that Amsterdam will be lovely town for our new year time but after facing that service, we totally change our mind. Then one of hotel staff comes to solution that they will offer us that additional room costs 400 euro per night and will try to find connectiong room for us. We have no choice so we agree that luxury room plus additional room will be ok. When we get into the room, it turns out that we get 2 superior rooms instead. They downgrade one room and upgrade one room. There is no special offer but it is just compensate each other. How come it turns out like that. So we decide to call booking.com to stay at this hotel only 1 night. It’s not about the cost but it’s about the way the hotel staff treats us. We ask for the law paper stating about its regulation til now we have not got it. The hotel staff really ruins our good time in Amsterdam.

Ưu điểm: I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.

Ưu điểm: Outstanding service from all staff. It is evident the staff embodies the culture the hotel expects. The room was luxurious and the shower wonderful.

Khuyết điểm: Nothing.

Ưu điểm: Great buffet breakfast. Cannot earn any Sofitel/Accor points for incidental expenses if using points for free nights. Accor loyalty program needs to be improved so that points do not expire.

Khuyết điểm: Bedding was too heavy. Had to have the mattress cover removed and the duvet removed so as not to be too hot while sleeping. Room was very quiet.

Ưu điểm: Location and the friendly staff

Khuyết điểm: Bed are not comfortable

Ưu điểm: great hotel but very expensive but I guess you pay for what you get as they say.

Ưu điểm: The housekeeping team was exceptional. Anne & Jesse made an effort to impress me with a feeling of a home away from home. I always come back to the room with little surprised waiting for me.

Khuyết điểm: The lighting was too dim in the room.

Ưu điểm: I liked the size of the room and how clean and fresh it looked. The bathroom was amazing the only thing was a little care in the shower as it can be very slippery when wet i slipped and fell on my first night . Overall i enjoyed everything thank you

Khuyết điểm: Temperature was a little warm at times

Ưu điểm: A very good location, friendly staff, a wonderful breakfast buffet " do not Miss"

Ưu điểm: The location was excellent. Breakfast was great.

Khuyết điểm: The front desk staffs were not friendly. One of them was rude.

Ưu điểm: the service was good

Khuyết điểm: the room was horroble

Ưu điểm: Vị trí

Ưu điểm: Location

Khuyết điểm: There was no swimming pool

Ưu điểm: Location was great

Khuyết điểm: Keys stopped working every day and it takes a very long time to get from the room tothe front desk to get new ones. I also was unable to make my first night due to a change in our flight that was beyond my control and although I called more than 24 hours before arrival they would not refund my first night stay. I would not suggest pre paying. I have worked in hotels so I know there are always ways staff can make it up to you - free breakfast, bottles of wine, discounts on future stays etc. Nothing was done

Ưu điểm: The staff was very helpful and nice. The breakfast was a great value.

Khuyết điểm: No drawers at the room

Ưu điểm: Everything was amazing

Khuyết điểm: Everything! Dad has an amazing time at this hotel! Everything was amazing

Ưu điểm: It was always really clean and tidy and the staff were lovely!

Khuyết điểm: When we arrived we were told we had to put down a 200 euro deposit, we were in shock because we were under the impression it was only 50 euros. The 200 euros was not stated anywhere. After this the receptionist negotiated if we paid on card it would be 100 euros but if we paid in euros cash it would be 200. So we went for the 100 euros on debit instead, overall we had a lovely time however we hope that in the future this is made more clear as we went into panic mode a little bit.

Khuyết điểm: Everything was perfect! Will definitely be back! Staff was great and accommodating. Breakfast buffet exceptional and service beyond expectations. Kudos to hotel employees for making this a trip to remember.

Ưu điểm: Superb location, friendly and attentive staff, clean and comfortable. A very good value.

Ưu điểm: Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic.

Khuyết điểm: 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.

Ưu điểm: Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive.

Khuyết điểm: Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...

Ưu điểm: Great location

Ưu điểm: The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets.

Khuyết điểm: My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.

Ưu điểm: People at frontera desk were really helpful, nice bar área rooms are modern and comfortable

Ưu điểm: It is the 2nd time i stayed at this hotel this month, i liked a lot everything.

Ưu điểm: The location was fantastic, right in the heart of the hustle and bustle ! The staff were always attentive and helpful and the breakfast was delicious with so much choice ! This stay in the beautiful city of Amsterdam was my husbands 40th Birthday present and having informed the hotel of this they placed happy birthday bunting in our room with some party hats and a hand written birthday card - what an amazingly thoughtful touch !

Ưu điểm: Position, comfortable room, friendly staff, good breakfast, and good choice of gluten free including own toaster.

Khuyết điểm: Nothing

Ưu điểm: I stayed here for a work trip, the hotel is in a good central location with a short walk to the metro and trams. The rooms are comfortable and well equipped with coffee machine, iron etc.

Khuyết điểm: Breakfast was good although expensive if not included in the room rate.