The 1o1 Bogor Suryakancana

Buffet breakfast varies each morning to a certain extent so it was good. Pool was also not small.

Roads around the hotel tends to be very jammed with many 1 way streets...but this is not their fault..

The room is very clean The Design of the Hotel The windy balcony The Staff friendliness The babyfoot The restaurant and the local food taste Location close to the botanic park

The Price is slightly above the market rate for a 4 star hotel No extended checkout for the Genius customers

The staff were super helpful, I'd give them 11 in 1-10 scale.

The hotel itself is nice but the service is not up to par. Better staff training is required in terms of improving standards (not hospitality, in which they are already top notch on). At breakfast, some tables have spoon, fork, and knife and some have only spoon and fork. I asked a member of the staff to bring me a knife and he came back with a steak knife in hand. When I said that's not what I needed, he came back with the proper silver knife for my eggs on his hand (which is the right one but!!) which I rejected once again because he was carrying it so casually without any tissue, napkin or whatever. So it's just an example about standard of service. The staff are otherwise very helpful. And don't expect to have a tasty western food here, which is to be expected perhaps comparatively to the price standard (super cheap).