Hotel Central

Location is good.

The staffs are so rude. In many countries for years this is the first time that we have faced such spoilt attitude. Kesinlikle tavsiye etmiyorum son derecede terbiyesiz garsonları ve çalışanları var.

The downstairs restaurant area was very warm and cosy and the young guy behind the bar was friendly and welcoming.

On arrival there was no record of our booking, and we were offerd a room without a bathroom as an alternative, which we refused. We showed the gentleman our booking confirmation and after a while we were given the room we had booked. The bedrooms were sparse to say the least, the pillows were flat, and the heating was turned off during the day,so the room was damp when you returned. There was no TV, no tea or coffee facilities, no chair and no comfort. There were dead mosquitos on the ceiling, mould on the bathroom window ledges and the net curtain kept falling down. Whilst we were there was a problem with the electricity and there was no hot water or heating during one evening, which meant we could not shower.

with regard to location you will not find a better hotel in Bruges

I found the hotel staff very aggressive on check out due to the fact I was one hour late checking out .. 3 members of staff tried to intimidate me into paying an extra night .. We finally agreed that I pay an extra 20 euro which I would have gladly paid initially without all the scare tactics . Its a pity as it is such a great location but the whole thing really tarnished the weekend .