Khách sạn ở Caldas Novas

Ưu điểm: The staff was exceptionally helpful. Júnia, who is the receptionist, was very, very helpful and attentive. The man who worked in the evening was too. I don't know his name.

Khuyết điểm: It would have been nice if they served an evening meal, but there weren't many there.

Ưu điểm: We know this hotel from some years ago and it has not changed at all. The gardens with their artistic sculptures and wildlife and the natural sauna and thermal pools are all wonderful. Quiet, peaceful and relaxing - it really is a little piece of paradise.

Khuyết điểm: Rooms a little tired maybe and food in restaurant was not as good as it used to be.

Ưu điểm: I enjoyed the swimmpool and the nature.

Khuyết điểm: I didn't like the bedroom. It was very small.

Ưu điểm: Great location right in the heart of the city, but yet you find yourself in a tropical oasis, beautiful hotel gardens and spa like pools.

Khuyết điểm: Customer service could be improved, was not provided with wifi info, breakfast info or lunch info during the check in. Food for lunch was practically identical for all 4 days, more variety in the food would be nice. Hotel also ran out of pool towels one day, and after much instance pool bar staff offered to bring the towels to us at the pool. With that said the Hotel is very nice spot for Caldas Novas, but I would expect better service for a boutique hotel, notably for 150$ CAD a night.

Ưu điểm: Good choice at b/fast and dinner. Pool was great temp. Supermarket next door

Khuyết điểm: coffee at breakfast was not great

Ưu điểm: Great location! Clean and nice pools! Walking distance to everything. I´d definitely return.

Ưu điểm: The pools are very clean, they change the hot water everyday.

Khuyết điểm: I think it should be modernized and the tennis courts should br more taken care

Ưu điểm: The location the Hotel is great in the center of the city and there is plenty typical vegetation from tropical florest. The food is very good.

Ưu điểm: Carefully designed place, not too crowded, good quality installations, lot of trees and shade. Great for families.

Khuyết điểm: Two out of three nights were noisy, one night staff of a company were celebrating all night, the other night and lot of screaming and loud music. This kind of activities does not go well with this venue, which is very quiet and rather made for families.

Khuyết điểm: The staff barely speaks English

Ưu điểm: What I like Pousada do Ipe the most is the localization. it proportionate a relaxing natural environment in the middle of downtown

Khuyết điểm: nothing

Ưu điểm: Employees very friendly, nice hotel, very good location and food.

Khuyết điểm: Pool could have been a little bit more clean. TV wasn’t good and door into shower didn’t close.

Ưu điểm: The park and the breakfast.

Khuyết điểm: It didn’t have the basic requirements in the rooms as were mentioned and charged. For a hairdryer one had to go to the reception each time to get and return. The time period to use was 1 hour each day. Also for a towel or blanket, we had to wait for more than an hour for the housekeeping to deliver to the room. Pools were not very clean at times

Ưu điểm: Near to city center , easy to reach

Khuyết điểm: Quite crowded

Ưu điểm: Swimming facilities were incluided.

Khuyết điểm: Signal of wi-fi was very poor(speed of wi-fi per a room was only 1mega bite). Gas burner(fogão) could not use for guests, can use for only owner.

Ưu điểm: The localization of the hotel is good, and you have access to the 3 aquatic parks (Water park, Nautico, Prive) included in the room price. The breakfast buffet is good, but the room very noisy (better to sit outside). Gym room well furnished and with good air conditioning. Nice pools within the hotel.

Khuyết điểm: The check-in (Carnaval weekend) was a complete disaster... 1 hour queueing ! Would have required more people at reception (and much better organization). Room was good but air conditioning placed above the cupboard was not efficient at all. We did not understand why the toboggans in the children pool closed at 17h30.

Ưu điểm: You can bring our own drinks ah the swimming pool

Khuyết điểm: Even with 5 elevators, we spend a lot of time waiting.

Ưu điểm: Das piscinas.

Khuyết điểm: Do check-out as 11 horas.

Ưu điểm: The Hotel staff was super helpful and friendly! Such great people work there. Also, once you get there, you're in the heart of Caldas Novas and won't need a car to go to most places, said that, if you need a car, you might get stuck in traffic.

Khuyết điểm: The facilities you're in is not exclusive. They're a club, anyone can enter the park for a fee of R$70, and also get a free lunch. So you face all the problems a pool club does, the pools are SUPER dirty, people drink beer on the water and don't expect them to leave the hot pool to go to the bathroom, facilities are OLD and they need a renovation and the worst of it all, if you're with old people or disabled people who have difficulty/can't walk, forget it, the good pools are far far away from the rooms, and downhill.

Ưu điểm: WE JUST LOVED IT ALL: GREAT POOLS, EXCELLENTE FOOD, ROOM, WIFI. WE´LL BE BACK SOON.

Ưu điểm: We 've got the discount of the entrance tickets from this hospedagem, it was very helpful to us.

Khuyết điểm: It should be more than just fotos in sites of reservation. There is many insects and even appeared frogs out of the hole in bathroom.

Ưu điểm: Location was good

Khuyết điểm: Staff were terrible.Untrained and lacked care.Took 3 goes to find us a room that had lights and power that worked.Front desk staff at a total loss at what to do.Facilities need maintenance.Poor hotel for the price.Do not recommend