Khách sạn ở Cleveland nằm gần sân bay Cleveland Arcade

Ưu điểm: Staff! Historic building. Location and view of Tower. Beautiful pool.

Ưu điểm: Quaint hotel in great location.

Khuyết điểm: No, it met my needs.

Ưu điểm: Nice place Good breakfast, dinner and free drinks

Khuyết điểm: No daytime food service.

Ưu điểm: the staff all around is exceptional. Friendly and attentive. The room is large and the bed was comfortable. The drinks and munchies/ breakfast are a extra bonus. Great location for our volleyball tournament. Have stayed here the past three years for the same tournament and would highly recommend it!

Khuyết điểm: I had to wait for them to find my car in the valet, but they were apologetic and actually gave me a discount for my wait.

Ưu điểm: The staff was incredibly friendly and helpful.

Ưu điểm: The complimentary dinner and drinks were an unexpected and pleasant surprise. The buffet was rather extensive for a complimentary spread.

Khuyết điểm: The valet parking left our car running for 30 minutes outside the hotel when the attendant went on break just after we arrived. They only moved it and shut it off when we alerted them om the way out after checking in to our room.

Ưu điểm: We loved the beautiful building. We loved the kick back dinner and drinks, that was fantastic. We loved the pool. We loved our room. We loved breakfast. Loved the price! We loved our stay! Everyone was super friendly. Will be back!

Khuyết điểm: N/a

Ưu điểm: Every hotel employee we came in contact with smiled and told us to have a great day. They also asked if there was anything that they could do to make our stay more enjoyable.

Khuyết điểm: No issues

Ưu điểm: The complimentary breakfast and dinner was great. Room was really nice. Pool, hot tub and workout area was awesome.

Khuyết điểm: They shouldn’t charge so much for valet since they don’t have a parking lot.

Ưu điểm: Staff was very friendly and helpful.

Ưu điểm: The employees were happy and helpful. I noted to my friend that it must take a lot of training and correct hiring to achieve such a high level of happy helpfulness!!!!

Ưu điểm: Cleanliness

Khuyết điểm: Not ADA

Ưu điểm: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.

Khuyết điểm: Overall accommodations required updating.

Ưu điểm: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.

Khuyết điểm: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.

Khuyết điểm: Our room wasn’t equipped with any USB charging ports. Also the $36.00 overnight parking charge is noticeable detraction from the hotel’s pricing.

Ưu điểm: The location was great! The staff was very nice and quick to help. When we had a problem, the staff was very understanding.

Khuyết điểm: When we arrived, our room we were given was not cleaned, it still had beer cans and a messy room from the previous person. Our comforter on our bed was dirty and very stained, so we slept without it.

Ưu điểm: Really close..walking distance to all kinds of fun

Ưu điểm: Location and staff

Khuyết điểm: Cost of valet.

Ưu điểm: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!

Khuyết điểm: None

Ưu điểm: It was a bit of a far walk, but I loved my room, it was very spacious and unique.

Ưu điểm: The location is perfect By the cassino, area and local craft breweries

Ưu điểm: Great location, close to the arena and the casino. Rooms were very large with a kitchenette.

Khuyết điểm: Valet service was unorganized and time consuming.

Ưu điểm: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.

Khuyết điểm: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.

Ưu điểm: Location

Khuyết điểm: Parking. Pretty much have to use the pricey valet

Ưu điểm: It's location and it's mix of old and new.

Khuyết điểm: No

Khuyết điểm: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.

Ưu điểm: Friendly staff and perfect location

Ưu điểm: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.

Khuyết điểm: Additional charge for parking - $20 per night, $35 for in and out. No complementary breakfast

Ưu điểm: Pillows

Khuyết điểm: No

Ưu điểm: The staff was friendly and accommodating.

Khuyết điểm: No

Ưu điểm: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!

Khuyết điểm: Would love to have a coffee pot in the room.

Ưu điểm: Location and staff

Khuyết điểm: The rooms could really use updated bathrooms. Marriotts usually have much nicer showers

Ưu điểm: location

Khuyết điểm: No.

Ưu điểm: The gym was amazing!!!!

Khuyết điểm: Left over hair in the shower

Ưu điểm: It was close to everything we wanted to do.

Khuyết điểm: Rooms need updated

Ưu điểm: very nice hotel, perfect location, staff very helpful

Khuyết điểm: Having to pay for internet, most hotels it is included in the room cost, did not think this nice of a hotel should charge for wireless internet, I was surprised it was an add on cost.

Ưu điểm: the blankets

Khuyết điểm: toilet paper was like sand paper They do not let you carry your own bags up using the cart requiring to spend more money.

Ưu điểm: Large room. Location

Khuyết điểm: Noisy.

Ưu điểm: The rooms are really nice and spacious. They have a good view. The one host who checked us in was awesome and very friendly.

Khuyết điểm: I paid through booking.com. The man who checked me in said “you already paid”. In the morning, they checked me out and after I checked my account, it said I was charged AGAIN. I called to fix this and the woman on the phone insisted that I did not prepay. She said someone would call me back to talk about this after looking into it and no one did. I ended up having to call my bank to dispute the charge, which was a serious hassle. Also, the elevators were terrifying. When my boyfriend called to ask a question before our stay, the woman he talked to was very rude to him. Also, breakfast ends at 10 am and we couldn’t even find where it was. We ended up going to some diner in the building thinking that was it but it was not- we paid for our meals.

Ưu điểm: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.

Khuyết điểm: The hotel was out dated at a all time high. The outside did not match the rooms at all. Rooms need to be updated bad. The bathroom had stains all over the wall near the tub on the floor. There was no smell so that helped. The rooms were spacious.

Ưu điểm: For an old building, the rooms were very large and cozy. It was also centrally located, which made getting places in downtown Cleveland very easy.

Khuyết điểm: As with most downtown hotels in any major city, parking was a pain. Valet was the only option advertised, but a little bit of homework on the traveler's end should find cheaper self-parking options. They exist! Of course, you're also paying high city prices for a room, but that's nothing you can change

Ưu điểm: Convenience

Khuyết điểm: Could hear all the noise in the hall

Ưu điểm: Room was huge

Khuyết điểm: Toilet ran all night

Ưu điểm: Convenient location, quiet floor, friendly staff

Khuyết điểm: Our room keys kept getting deactivated so had to call down twice for new ones. Staff was very quick in getting new ones to us, though.

Ưu điểm: It was beautiful and very nice

Ưu điểm: Loved the location and the room We lived the breakfast and pool table etc.

Khuyết điểm: There had been a snowstorm and the valet put our car in the middle of the slush and walked away. I had to put kids in carseats in the backseat and they had left me in ankle deep slush. My feet and my kids feet were soaked. We had to change into boots for our days activities. It was not worth the 27 I paid for valet.

Ưu điểm: Location is excellent. Breakfast has good variety. Room was very spacious. Tammy from front desk was super kind and helpful when we arrived.

Khuyết điểm: Building is old and needs a lot of upgrades. Beds were extremely uncomfortable, left the hotel with back pain.

Ưu điểm: Clean and spacious rooms! The bed was the most Comfortable bed I’ve ever slept in! Breakfast was also amazing!!

Khuyết điểm: I saw a roach

Ưu điểm: The hotel is located in the centre of the city.

Khuyết điểm: The staff was not kind.