Extended Stay America - Seattle - Everett - North

front desk needs to work on dealing with customers

the front desk was very rude , we were checking in and she had to stop and fold someones laundry during our check in ? making me late for work ! then checking out she accusedus of puttingsomethingover the smoke alarm that was already there. she needs to find a profession that don't deal with the public

Reasonable price

Need could be more COMFORTABLE like the Heavenly Bed at Westin.

Nothing

Front desk guy was rude

Did not respond or compensate for a difficult situ

Water pipe broke around 4:00 am. Office stated that a plumber had been called but at 10:00 my husband went down and got two coffee cups of hot water and we had a sponge bath as we needed to leave. I feel there should have been some kind of compensation as the room cost over $100. The staff was apologetic but not helpful. We didn't have any water and had to walk over to the gas station to buy some water to drink. Did not respond or compensate for a difficult situation which created a very negative experience at the hotel.