Khách sạn ở Guadalajara nằm gần Plaza de Armas

Ưu điểm: Lovely colonial style hotel with large rooms. Great breakfast buffet.

Khuyết điểm: Still waiting for my invoice.

Ưu điểm: breakfast was good, dinner was excellent, beautiful pool

Khuyết điểm: Lots of noise from the lobby lounge - atrium style hotels are always noisy and this was no exception. We had to ask several times to have our room cleaned - they seemed to forget us each day.

Ưu điểm: The architecture is magnificent

Ưu điểm: The location, the history, the staff, the terrace upstairs, the pool tables and the breakfast buffet. All was great

Khuyết điểm: The room didn't have toiletry but as soon a we asked them they took care of it

Ưu điểm: Everything

Ưu điểm: Great staff , very clean it make my family and myself feel safe , Wich was the most important thing.. it is a great hotel , will definitely stay there again..

Khuyết điểm: The pool was not working and I was not notified about it , how I found out was when I went up for a swim then that is when I discovered that it was out of service..

Ưu điểm: Nice old colonial building that has been well maintained. Room was really clean and service was good.

Khuyết điểm: My only compaint is that my room didn't have any windows which wasn't that big of a deal since I was only there to sleep.

Ưu điểm: Location

Khuyết điểm: Nothing

Ưu điểm: Location nice building nice people.

Khuyết điểm: After one day room was not clean properly.

Ưu điểm: Clean, down town area, colonial style love it

Ưu điểm: Close to everything I needed

Khuyết điểm: Towels are rough and old, walls are paper thin, bathtub needed more cleaning

Ưu điểm: Everything! Location, staff, historical beauty and charm - has it all! Everything is within walking distance Staff was beyond helpful. Can never thank enough in helping me plan vacation since last October. Genuinely exceptional Staff!!

Khuyết điểm: Understandably so their plumbing may need some updating. I saw how the water would stand in shower after just a few minutes. Also, would explain sewage smell coming from bathroom. But is grand old hotel.

Ưu điểm: Staff extra nice, helped me with all questions I had during my stay. Would definitely come back to hotel.

Khuyết điểm: Restaurant in hotel did not have enough personal to attend to guests in taking their orders.

Ưu điểm: Staff is very professional and helpful.

Ưu điểm: Clean hotel and very friendly staff. Also, great location.

Khuyết điểm: The hotel food.

Ưu điểm: close to downtown price

Khuyết điểm: construction in lobby windows leaking bathroom smell

Ưu điểm: Location was perfect. Walking distance from the Cathedral and San Juan de Dios.

Ưu điểm: Very professional and friendly staff.

Khuyết điểm: They could improve the breakfast buffet. ESPN would be nice. J

Ưu điểm: David, the concierge/doorman was wonderful & not only valet parked my car as I couldn't find the carpark entrance but also escorted us to our room & made sure we had all the relevant info on the hotel facilities. The menu was excellent and very reasonably priced especially for central Guadalajara. Food quality very good. Lobby & bedrooms were lovely and very comfortable. Location superb

Khuyết điểm: Dinner service was slow and there was no separate bar so it took a while to order a drink to take to the lobby.

Ưu điểm: Really nice hotel with such a comfortable beds. The staff was also friendly and helped me with all my questions and disabilities (as I was walking on crutches). Could not have a better room for this price in the city center! +Roomservice was great and also not expensive

Ưu điểm: The housekeeping staff was amazing! They were super friendly and very accommodating.

Khuyết điểm: The reception staff was extremely rude! From the moment I called to make payment, they were not helpful. One of my travel partners showed up later and was questioned upon arrival. I reserved a room that accommodated 4 and he would have been #3. They called to the room and said that I would have to pay extra to allow him to stay. The AC unit would freeze up and spit out large chunks of ice making extremely loud noises throughout the night and making a wet mess all over. I reported it to the staff and all they did was shut the unit off to defrost it. We were never offered to be moved to another room.

Ưu điểm: Great location.... Walk 1 1/2 short blocks and your at the beginning of the tourist walking street attractions. Abouts 7 blocks in a row with Plazas, Churches, Fountains, Museums, Restaurants, Sculptures and Government Buildings with murals not to be missed. Rooms away from elevators are quiet, ask for 5th floor or higher, really any view is fantastic but the preferred Church steeple view rooms are hard if not impossible to get. I arrived to the hotel at 10am and had to wait until half past 11 to get a room away from the loud elevator. No View of Church Spires but got room 706 and saw another church a few blocks away and some impressive mountain views.

Khuyết điểm: Slipped a little on wet bathroom floor, grabbed for towel rack and the bar came off in my hand. Someone else had done the same slipping motion, pulled the towel rack off the wall and the Hotel Staff never fixed the towel rack, Housekeeping just keeps putting clean towels on the loose bar and its an accident waiting to happen, Could you imagine dropping that bar on your foot... Three out of four light bulbs in the room were burnt out, woman at front desk with long curly hair is not trying in any way to earn any customer service points. The rest of the Hotel Staff was excellent. Really slept well regardless of the pillows from hell. Oh and the towels are old and worn. And my sheets were torn and it looked like someone steam ironed a candy wrapper to fix the hole.

Ưu điểm: the staff is very friendly and the location is really good.

Khuyết điểm: I didnt like that guess has to pay for parking and for printing the boarding pass

Ưu điểm: Location very convenient. Beds firm, security excellent condition.

Khuyết điểm: Kind of an aging queen.

Ưu điểm: Very convenient location.

Ưu điểm: Historic site, friendly people, except at night, which is understandable due to risks of any insecurity.

Khuyết điểm: Bathroom was clean, but had hairs, and shower was clogged. No iron in rooms, no outlet with USB

Ưu điểm: I truly enjoyed my stay at Hotel de Mendoza

Khuyết điểm: I will recommend this hotel to friends and family.

Ưu điểm: Great location

Khuyết điểm: Very slow service in the restaurant.

Ưu điểm: The staff were very courteous & efficient. They have a breakfast buffet that was very convenient & interesting. Room service was quick & reasonable. The hotel is right near the major landmarks, The Guadalajara Cathedral & Degollado Theater. The air conditioning was nicely adjustable. They have a gorgeous rooftop terrace with a sweeping view of the landmarks.

Khuyết điểm: The armchair in my room was a bit too low to the ground. The bottom sheet on my bed was rather short, so when I loosened the top sheet & blanket, it came up & out.

Ưu điểm: I love the location everting was within walking distance. stores, market, restaurant, church and entertainment. The are was very clean. the people were very friendly and helpful, I will visit the place again and will recommend it to anyone that likes to walk and enjoy shopping and history.

Ưu điểm: The architectural of location, walking distance to the center.

Khuyết điểm: My room was too close to the subway, noise was laud at night, I couldn't sleep but my family were in a different floor, they had a great sleep.

Ưu điểm: The staff, in the confort.

Khuyết điểm: The bathroom is to old

Ưu điểm: Coming to this hotel feels like being at home with privileges, personal friendly and kind. Thanks

Khuyết điểm: N/A

Ưu điểm: Breakfast was good and reasonably priced for the wide range available. However, I only ate there once as it was cheaper to eat in local cafes

Khuyết điểm: The balcony furniture was very worn. Broken rattan seats. The bath towels were very frayed and had seen better days. The shower head could have done with descaling the jets

Ưu điểm: Ordered Room service and when I check out it was not explained what I was being charged for just an amount. Not good because I don’t know if I was charged correctly.

Khuyết điểm: One of my rooms was having water running out of the bathroom and then got switch to a different room but further away from the rest of the family.

Ưu điểm: Breakfast was excellent. Staff was accommodating. Chef was excellent and he made our omelettes the way we requested them. Handmade blue tortillas were delicious.

Ưu điểm: Location

Khuyết điểm: Small gym

Ưu điểm: Location, updated, good rest.

Khuyết điểm: Front desk staff screwed up my reservation tried to charge me for two room ( i actually paid for one night for the extra room i never used).

Ưu điểm: I enjoyed my stay at the hotel. it was very clean and everyone was very friendly.

Khuyết điểm: I requested a window outside view and didn't get it.

Ưu điểm: Love the proximity to EVERYTHING! The hotel was overall clean and comfortable. The staff was extremely nice except one person. The whole process was relatively easy.

Khuyết điểm: The fact that there is no parking at the hotel was a little frustrating but I understand why. The length of time it takes to actually checking when you already have a reservation was pretty frustrating.

Ưu điểm: Everything about the hotel is excellent. The staff are helpful, the restaurant is very good . Breakfast is especially varied and plentiful.

Khuyết điểm: Everything was perfect.

Ưu điểm: Room was very spacious. Location was excellent and staff was very friendly and accommodating.

Khuyết điểm: Towels and robes were kind of rough

Khuyết điểm: Was told all children were welcome, but I was charged extra for having a child over 10 years of age.

Ưu điểm: This is an excellent hotel, conveniently located close to all the center attractions. The staff is very friendly and the facility is very modern and clean.

Ưu điểm: The breakfast buffet was amazing and all the staff were so friendly!

Ưu điểm: The location was excellent as well as the outdoor pool and patio. Plenty of fast food places and tourist attractions nearby.

Khuyết điểm: The elevator looked rundown and smelled. Maybe they were renovating? The hotel was too close to a nightclub which the loud music could be heard until 9am the next morning. The ladder in the pool was missing steps. I reserved a room with a full-sized bed and got a room with 2 single beds because the front desk said that was all they had.

Ưu điểm: I love everything else about this hotel, great sturcture great architecture, great location fancy, affordable and would stay there again anytime.

Khuyết điểm: There is an old rusty metal chair inside the pool, its not only dangerous but the corrotion gets in the water and its gross, you need to take that chair out and just put in ladder. The cleaning lady walked in my room without knocking.

Ưu điểm: Everything close to downtown and the tours that the hotel offers

Khuyết điểm: Saturday night was really hard to sleep. I think outside of the hotel or next to it was a party and they did not turn off the music to close to 6 am.

Ưu điểm: A classic little colonial style hotel recently remodeled.

Khuyết điểm: They were refurbishing the upper floors however their loud work was well out of the time that it was any impact to us.

Ưu điểm: There was hair on the floor and the room didn't seem clean but they sent someone right away to clean it and fix the problem.

Khuyết điểm: The internet didn't work for 2 days. As an international traveller without phone reception it is highly inconvenient not to have wifi. They couldn't even offer me a free breakfast as a kind gesture of good will given the inconvenience. Why don't they provide free drinking water? Instead they give lots of plastic bottles of water - really bad for the environment. Same with all of the consumables used - soap and shampoo, thousands of small plastic non recyclable items used every day. what a waste

Ưu điểm: Location was very close to historic sites. Good value.

Khuyết điểm: Rooftop pool was nice but more lounge chairs are needed.

Ưu điểm: The location and the first clerk at the hotel

Khuyết điểm: Beds are TERRIBLE, internet is never on, did I say BEDS ARE TERRIBLE already? The hotel is being remodeled, so all day long there is a lot of noise. Bed really are terrible! You can feel the inside wires of the bed.