Qube Heidelberg

I did like the food set up and the ambience.

The cleanliness of my room was never up to standard. I had to get clean drinking glasses daily. Their excuse is they couldn't throw away any left over drink in a glass. my wish was they could have given me at least clean ones.

Reamrkably good restaurant inside the hotel. Polite available staffa at the restaurant.

Very cold and unavailable staff at the reception desk. Smiling is an unknown facial effort to them. On request help was delivered about the free internet available on the concierge desk only at the price of evident impatience. The parking lot is not high enough for a car taller than a spider. Parking on the roads is very expensive on working days.

comfortable rooms, clean and nicely decorated.

If you leave the window open, it is quite noisy. A/C is available, however, I prefer to have fresh air.

Chic, modern rooms. Decent location within walking distance of the Altstadt and convenient access to public transportation. Staff was very efficient.

I felt like I was being 'nickled and dimed,' having to pay extra for breakfast and internet access. At other hotels I stayed on this holiday, internet and breakfast was included.

Very good service and friendly staff

No

Freindly staff

Small Rooms.