Fairfield Inn and Suites by Marriott Houston Intercontinental Airport

Nothing

Front staff was not polite,

Breakfast was decent. Location was great. Nice, clean hotel.

I could hear footsteps loud and clear through the night. Not from kids running around and wrestling, but each step someone took in the floor above me was loudly heard. If I had stayed on an upper floor, I probably would have given the hotel straight 10s.

The gentleman at the front desk when I checked in late last night was very warm, fun and personable, and welcoming. Provided me with bottled water and made the check in process enjoyable.

Even though you could tell that the hotel was renovated not too long ago, my room was absolutely FILTHY and its obvious that the housekeeping staff doesn’t care about spilled “stuff” on walls, Old dried on food on the desk chair that was never wiped off, and especially that both phones in the room did NOT work! I had to call the front desk on my cell phone! The gentleman at the front desk offered to come up to my room to see if he could fix them late last night, but I was too tired and just needed to get some sleep because I have a long day for business today. But the dirt situation is just gross!