Khách sạn ở Independence

Ưu điểm: Felt like home surrounded by family and friends. Staff was helpful, friendly and very willing to give suggestions, shortcuts, directions or anything else someone might need. The room was very comfortable and quiet! Loved the themed room idea!

Khuyết điểm: Had a little trouble finding with Mapquest...was easier way to get there after we arrived. I should have gotten directions from the owner. Rained so was not able to got outside but had a nice area outside to enjoy!

Ưu điểm: Just a homey feel! Kim is an excellent host! Very helpful with recommendations on rides and great places to visit. The breakfasts were delicious! We met so many interesting people and had great conversations.

Khuyết điểm: Nothing

Ưu điểm: First time we stayed in a B&B. Felt very comfortable and safe. Great homemade snacks and plenty of coffee. Awesome breakfast! And they were very accommodating as to the time we wanted breakfast so we could head out to the KC Chiefs game on time. We will definitely return.

Ưu điểm: Quiet. Close to square and local events.

Khuyết điểm: Can't think of a thing, 3rd time that we visited

Ưu điểm: The location worked for us because it was close to the stadium and a few other locations we chose to frequent. The staff was exceptionally friendly and courteous. They certainly made us feel welcomed. Breakfast was also tasty and adequately filling.

Khuyết điểm: The property wasn’t as clean as I’d been led to believe. Our shower curtain had mold at the bottom, caulking was dirty and peeling away from corners and edges. The listing claims the room was “soundproof”, yet we could hear nearly every footstep and every word uttered around our room. Probably the worst thing I can state here was there were ants in our room. Worse yet, we found several crawling around the pillows and bedding. We certainly didn’t sign up for that. Friendly staff, good breakfast....but not the cleanest or most quaint location you’ll find.

Ưu điểm: Very nice place. Location was great. Close to everything we wanted to do. The inn keeper was so friendly and very knowledgeable.

Ưu điểm: Old style inn

Khuyết điểm: Location

Ưu điểm: The location was perfect, across the street from my destination. The theme decor of the sleeping rooms was special, as she had collected many of the decor items from her years living in Europe. Kim Morgan, the owner, was friendly and more than helpful.

Khuyết điểm: The breakfast was heavy for my taste, and I would have liked a lighter alternative. (Most people would think it was great.)

Ưu điểm: Great Location, Great rooms, host and food! Enjoyed the personal touch and conversation!

Ưu điểm: Nothing really

Khuyết điểm: Over priced for the age of the facility. Mattress was uncomfortable.

Khuyết điểm: Housekeeping hardly came the 4 nights we stayed there. And if they did come, bed looked like my 4yr old son made the bed. Half of what was suppose to be on the bed was on the floor. Breakfast was always the same exact every morning, food wasn't fresh. Wouldn't be surprised if they just warmed up the leftovers every morning. Fitness room wasn't impressive at all. Staff were friendly but that's about it.

Ưu điểm: Just down the interstate from Kaufman stadium, Stoney brook was perfect for our family. Our son loved the pool and the room was nice.

Ưu điểm: I liked everything about my stay.

Khuyết điểm: Everything was fine

Ưu điểm: We got in fast and to the room with no headache.

Khuyết điểm: That we couldn’t stay longer.

Ưu điểm: Nice place

Khuyết điểm: Hot tub small no bath tub in room kind of hard to shower a baby

Khuyết điểm: Housekeeping was horrible. Sometimes just cleaned partially, no vacuuming, did not empty wastebaskets. One day not at all until the front desk was notified at 4:00 in the afternoon.

Ưu điểm: Everything! Room smelled clean and nice. As was the restroom. Staff was friendly. Breakfast was mediocre but delicious!

Khuyết điểm: Pool looked really dirty.

Ưu điểm: It had a very nice atmosphere.

Khuyết điểm: Service was poor. We paid extra for the jacuzzi tub and ours was dirty. Still had hair stuck to the side from the last guest. When we notified the staff, we were just told to pack up all our stuff and move to another room. We were not offered anything for our inconvenience. On top of that we were woke up at 10:30pm just to be asked if we were smoking.

Ưu điểm: Asked to change rooms, And absolutely was no problem at all changed me immediately

Ưu điểm: We were able to upgrade to a suite with a balcony. The view was amazing and the room was absolutely wonderful.

Ưu điểm: New and very clean

Khuyết điểm: Little pricey

Ưu điểm: Arrived late, so didn’t see much. Room was small but comfortable. Facilities were clean and well maintained. A comfortable stop at a good price - we will be back when we stay in this area!

Khuyết điểm: No real complaints - a comfortable room at a comfortable price. Good value!

Ưu điểm: This hotel was like steeping back into the 50's, in a good way. Great decor and super friendly staff. Will stay there again if I'm back in the area.

Khuyết điểm: wish there was a fridge in the room.

Ưu điểm: It’s a quaint hotel. The owner is charmingly funny.

Khuyết điểm: The room we were in was not comfortable. There weren’t any windows in the room. The large skylight let sooooo much light and noise in that it was hard to sleep. The sink for the bathroom was out in the bedroom. The lighting was dark and the room very stuffy.

Ưu điểm: Clean and just what we needed.

Khuyết điểm: No fitness center.

Ưu điểm: breakfast was good and facility good.

Khuyết điểm: Price was high for what the facility was.

Ưu điểm: Extremely clean property with a lot of interesting places nearby.

Khuyết điểm: Rooms overlooking the well lighted parking lot need room darkening shades. Our room was lit up like the middle of the day

Ưu điểm: Cool retro vibe but very clean

Khuyết điểm: Small issue with the sink but I didn''t even mention it to the staff

Ưu điểm: The rooms were clean, staff was very friendly. Nothing fancy, but a great value for the money.

Ưu điểm: quiet and secure. The bed was comfortable and room was large. Breakfast was good. Very close to many historic sites.

Khuyết điểm: The 1st day I came down to breakfast at 8:45 as the signage said 7-9 and the dining room was closed up and dark. I was told that everyone else came down at 7 and was made to feel like it was my fault. I was given some toast and cold cereal that day but the breakfast was good the other 4 days. To be truthful I did not see one another guest the first 2 days anywhere so I am not sure who "came down for breakfast" at 7:00am.

Ưu điểm: This property has a bed and breakfast vibe. The owners run the place and take the time to make sure you are comfortable. It is spotless. The bed was very comfortable.

Khuyết điểm: It's an unusual location. We liked it, but if someone is looking for action close by, there isn't any.

Ưu điểm: It is a small well run place. Staff was great. Rooms were better than expected.

Ưu điểm: They were able to accommodate our large family and it was Affordable. We would highly recommend it!!!!

Ưu điểm: Staff were the greatest I've ever had in a B&B; wonderful, friendly, helpful. Great B&B for hospitality, amenities, excellent service and breakfast. Lolly is a special addition!

Khuyết điểm: Absolutely nothing

Ưu điểm: Great place, great people, loved the room and the bathtub was soooooo nice after a long days drive

Khuyết điểm: Nothing

Ưu điểm: The bed was so comfortable.

Ưu điểm: It's hard to pick one favorite thing about this place. The room was amazing — spacious, clean, cozy, and unique. The breakfast was awesome. The location was incredibly convenient. But I think I had to pick one thing, it was the people who ran the place. They went out of their way to make sure we had everything we could want exactly when we wanted it. Their obvious care and attention to detail are what really make this place special. Cannot recommend it enough.

Ưu điểm: So much history involved with the house. Breakfast was amazing!

Khuyết điểm: Everything was great!

Ưu điểm: Great place to stay. The beach cottage was awesone; nice privacy and a place to just sit outside and enjoy the atmosphere. Great people and food.

Khuyết điểm: Nothing...great place! Alot of sirens all the time; but that's not the fault of the place.

Ưu điểm: Everything about this B&B was amazing from the Inn keeper to room and especially the breakfast. We will definitely be back.

Ưu điểm: Vicky Lyn, the inn keeper, is an absolute joy. It is worth visiting just to meet her and her breakfast’s are wonderful.

Khuyết điểm: The aircon could be quieter and more efficient.

Ưu điểm: Location, wecoming Hostess, room- extra spacious, and breakfast!

Khuyết điểm: nope!

Ưu điểm: Everything was great, everything was extremely, close enjoyed the Uber lift to the game. Hostess was terrific.

Khuyết điểm: Really just a little noises with cars going up and down street , but did not lose any sleep.

Ưu điểm: Very quaint house. Great staff and delicious breakfast.

Ưu điểm: Close parking

Khuyết điểm:

Ưu điểm: The staff was very friendly and the breakfast was nice. However, the coffee tastes like motor oil. The decaf coffee was much too strong.

Khuyết điểm: I would have like a better mattress and an updated room. I really don't like a room that a pet has been living in.

Ưu điểm: Friendly staff. Nice rooms. Location.

Khuyết điểm: Switched from scrambled eggs to I guess you would call them fried eggs. At one point needed something from front desk. No attendant and there were two other people waiting to check in.

Ưu điểm: The suite was more than I expected. Furnishings were very nice snd everything was neat and clean. Breakfast was tasty with a good selection. It was very quiet and everything is close by. The staff members that I met ..Savanah and Suzzana were great. Would stay here again.

Ưu điểm: Had a very nice breakfast.

Ưu điểm: Room size was great

Khuyết điểm: Breakfast

Ưu điểm: Close to the interstate and convenient. Extremely clean hotel. Very clean rooms. Great shower. Comfortable beds. If given the opportunity would def stay again.

Ưu điểm: It's close to shopping and other amenities.

Ưu điểm: Customer service was great.

Khuyết điểm: I left with many bed bag bites.

Ưu điểm: Great staff.

Ưu điểm: clean room and friendly staff

Khuyết điểm: no

Ưu điểm: Nice clean friendly

Khuyết điểm: Nope

Ưu điểm: The wash sink had no hot water

Khuyết điểm: I was not allowed to use my IHG reward points

Ưu điểm: The hotel was amazing. Modern, comfy bed, clean room, convenient. Breakfast looked extremely good.

Ưu điểm: Clean good breakfast

Khuyết điểm: Very small pool

Ưu điểm: Easy access from the interstate. Friendly staff very helpful.

Khuyết điểm: waffle instead of pancakes.

Ưu điểm: Breakfast

Khuyết điểm: Bedding was wet thru to the mattress and I helped the housekeeper flip the king size mattress. There was a pretzel, paper lip and a business card under the edge of the bed. Fan in the bathroom vibrated so bad couldn’t use it. Cob webs in the bathroom and 2 spiders seen. Fridge was very loud making it difficult to sleep.

Ưu điểm: The rooms and the staff

Khuyết điểm: Breakfast hours could run a bit later

Ưu điểm: Great location very nice and clean

Ưu điểm: Clean and comfortable, staff was polite and courteous

Ưu điểm: It is not everyday that the staff speaks to you. There were two ladies coming on to work their shift. Both said good morning, smiled (with eye contact) and one asked how my stay was. Thank you!!

Ưu điểm: Great staff, clean and great breakfast

Khuyết điểm: N/a

Ưu điểm: Very clean. The bed was great! Lots of choices for breakfast that were really good.

Khuyết điểm: I recently stayed in a holiday in express in Nebraska. In the bathroom they had JK Watkins shampoo, conditioner and body wash in dispensers. This would be an excellent addition to your already great facility.

Ưu điểm: Very clean and comfortable

Khuyết điểm: The mattress had a huge sag in it and when I say huge I mean HUGE! I told the desk clerk and she said she’d tell house keeping. That mattress was so bad it needed to be in the trash and a little upsetting that after having a terrible night sleep that we were not compensated in the least

Ưu điểm: Very nice rooms and facility. Staff was very friendly

Khuyết điểm: Weekend breakfast did not start until 7:30. The TV position in the room made it awkward to view from the bed.

Ưu điểm: The most comfortable bed I have ever sleep in when traveling.

Khuyết điểm: Breakfast was lacking. No regular size plates or real silverware. Egg were empty, sausage was low, coffee was out. The dining area was nice but not well stocked. Possibly because only one person taking care of everything.

Ưu điểm: So nice to stretch out on the new chaise as soon as I got there. Nice bed..room was very clean. Mariah and Frank were so helpful.

Khuyết điểm: I could not find this place because I was focused on 39th street not Jackson. Also I was looking up for the huge sign..

Ưu điểm: Felt at home from home!

Ưu điểm: Everything was awesome.

Khuyết điểm: Nothing

Ưu điểm: Very good breakfast and beautiful outdoor facilities

Khuyết điểm: Cannot believe that they had said sheer curtains, there was no privacy and no blocking of the sun Or outdoor lights. Also they could use mirrors going around corners as they have very sharp corners especially on the first floor getting on the elevator.

Ưu điểm: The bedrooms were fantastic - spacious, clean and well equipped. Nice pool and communal areas. Would definitely use again.

Khuyết điểm: The only negative aspect of our stay was the service at breakfast on one of the mornings - by 9am the pancake batter had run out and there were no muffins remaining, as well as no clean plates. The coffee had run out, apart from decaf, by 9.30am. Clearly this was a staffing issue as the previous morning had been excellent. A pity that this can affect the overall experience of many guests and take away from the overall high standard of the accommodation.

Ưu điểm: Fabulous hotel!!! So clean. Staff exceptionally nice and helpful. Breakfast was delicious and so much variety!! Highly recommend staying here.

Ưu điểm: Location, comfortable bed and pillows, bacon for breakfast.

Ưu điểm: The bed was comfortable

Khuyết điểm: The breakfast was cold

Ưu điểm: Staff very friendly

Khuyết điểm: Sheets were dirty when we arrived; requested change & they did; comforter was dirty the whole week. Floors in bathroom & kitchen are sticky and had spots.

Khuyết điểm: Great service...clean room. ...all in all an excellent experience. We would absolutely stay again .

Ưu điểm: Front desk lady was nice.

Khuyết điểm: Bugs. Weed smell. Smoke smell.

Ưu điểm: We were very happy with the clean room and bathroom. Parking was free, and the location was great, right off the interstate

Ưu điểm: The manager was extremely courteous,friendly and helpful. The rooms were nice and spacious. They had kitchen appliance but no dishware. The beds were good and we slept comfortably. The location was quiet and it was good value.

Khuyết điểm: We had a block of 4 rooms and one room would not let anyone including staff into the room. Maintenance did finally get in and they made it right. Otherwise, it was a great, quiet place to stay!

Ưu điểm: Nothing to add at this time

Ưu điểm: Great location. Super clean.

Khuyết điểm: Twice I wanted to talk to someone at the front. The desk was empty. A sign was placed stating they were away and would be back soon. This was during normal business hours. Not a big deal. But would expect someone there from 8-5.

Khuyết điểm: Advertised with a kitchenette but thery did not furnish any kitchen supplies such as utensils,plates,cups,pots or pans. All for sale in lobby. Breakfast items also for purchase only.

Ưu điểm: cleanliness

Khuyết điểm: The taxes for this area. Quoted 1 room two nights at --- a night turned into 25 dollars in taxes somehow. Both nights cost --- bucks.

Ưu điểm: Stove cooktop, toaster, fridge, freezer, coffee maker

Khuyết điểm: Water was not hot enough in shower

Ưu điểm: Always meets my expectations that's why I only choose this particular hotel

Khuyết điểm: No

Ưu điểm: Bed/bedding very comfortable and room was extremely clean.

Khuyết điểm: Person in room above me was very noisy all through the night.

Ưu điểm: Everyone was extremely nice and the place was clown

Ưu điểm: Staff was friendly and helpful. Clean room and facility. Great location. Overall a great stay.

Khuyết điểm: Everything was great!

Ưu điểm: The hotel was clean, quiet, and all around great. The staff was super friendly! We wanted a place close to Silverstein Eye Center and it was only a 2min drive. Also close to a LOT of food and shopping. We would definitely stay here again!

Khuyết điểm: There was no breakfast. (This was an obvious oversight on my part.) There was breakfast food in their little store area and lots of food places close.

Ưu điểm: Room was very clean and bathroom was sparkling clean. Bed was very comfy. Free laundry which is a plus

Khuyết điểm: For the price, it should offer breakfast. Price is a bit high for location outside the city.

Ưu điểm: No meal served

Khuyết điểm: Serve breakfast

Ưu điểm: Hotel was very clean, comfortable beds, and not to far from food and entertainment

Khuyết điểm: The only thing I did not like was the huge, unmowed field in front of the property. 3-4' weeds and grass.

Khuyết điểm: Staff didn't fill the coffee dispenser all morning and really drug their feet when asked. There was a lack of parking in the lot. No spots were available in it or the hotels lot next door. Shower spigot was damaged allowing water to pour out of tub

Ưu điểm: Very friendly staff

Khuyết điểm: Liked everything

Ưu điểm: Wyndham staff is very nice the intended to order needs the morning breakfast was very good the rooms were very clean and nice and the beds were very nice I would definitely stay there again

Ưu điểm: The room all together was beautiful, comfy and very clean. The breakfast, was awesome. The turkey sausage was the Best! Most of the staff was very friendly especially Renee(front desk clerk). The Manager, was a "Gem!!" Would definitely stay there again!

Khuyết điểm: I didn't like that when we arrived that evening the pool was open, but shortly after we noticed there was a sign stating "the pool is closed due to maintenance."

Ưu điểm: Salt water pool was nice and warm. Smaller hotel so we had the pool to our selves.

Khuyết điểm: Pool need chemicals. But the front desk took care of that and in the morning, very nice clear water. Out dated rooms but comfy. Pets allowed. I have occupational asthma and the dander in the air was bothersome. Guests with pets need a separate entrance and area.

Ưu điểm: Staff was great.

Khuyết điểm: Cleanliness was a bit lacking. Rug needed cleaning badly. There were spots that looked like vomit on the carpet.

Ưu điểm: Everything was great from the staff to the pool to the quietness and the breakfast.

Ưu điểm: Nothing. My experience was and still is horrible!

Khuyết điểm: Everything!!!

Ưu điểm: The room was clean and very spacious. The bed was very comfortable. The location was great.

Khuyết điểm: The whole experience was great.

Ưu điểm: Great room, great breakfast

Khuyết điểm: no

Ưu điểm: Great rooms, good location.

Khuyết điểm: The hallway on our floor smelling really disgusting. This is the first time this has been an issue--and may have been coming from a room due to something cooked. But, the smell was strong. Also, our rooms lock was not quite right--but it worked.

Ưu điểm: I did not receive the room I was promised

Khuyết điểm: The hotel was going through renovations. I appreciate the newness coming but I would have booked another hotel for this trip if I know all of the things that were not available. Like the pool and fitness center. Very important!!

Ưu điểm: Residence Inns are the same. You always know what you can expect. We always stay in one.

Khuyết điểm: The bed was way to soft. Like a marshmallow. And the little square pillows were very soft too. Woke with a bad backache.

Ưu điểm: The rooms were very nice.

Khuyết điểm: Payment processing was very difficult debit card was charged twice two different payments and still haven’t received refund yet.

Ưu điểm: Nice suite. Good location.

Khuyết điểm: The bed was squeaky and very uncomfortable. For a Marriott property this was very disappointing.

Ưu điểm: Room size and comfort

Khuyết điểm: Door did not look correctly. We had to lift up on the door to get the deadbolt to work. Someone weaker could not have done it.

Ưu điểm: The breakfast was good, location was good, and staff was very friendly.

Khuyết điểm: The sofa bed was not comfortable to sit on while watching tv or sleep on.

Ưu điểm: We've stayed at this hotel before, and it was nice. However, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor pool! It was awesome!!

Khuyết điểm: With the updates, they removed the sofa beds from the two bedroom suites.

Khuyết điểm: Breakfast was cold and the pool wasn't heated as stated.

Ưu điểm: The rooms were large w/suite and very clean.

Khuyết điểm: The morning breakfast was just average. The dinner previous evening was fantastic.

Ưu điểm: It was great. I liked everything.

Khuyết điểm: Noisy floors above room. Room smelled uncleaned when we walked in and had to be aired out. Sheets did not appear cleaned. We used our own sheets.

Ưu điểm: Breakfast was filling and bed was comfortable. Can I get a free rate night?

Khuyết điểm: Nothing

Khuyết điểm: Worst hotel experience I've had. The room I was given was 10ft from the front entrance/reception desk, & 20ft from the vending area where there was a group of loud boys up beyond midnight, which the receptionist just laughed about. The bedding was dirty

Ưu điểm: I've stayed there before and it's nice... Nice pool and staff is very accommodating and nice

Ưu điểm: Staff was friendly.

Ưu điểm: Location to the sports complex

Khuyết điểm: The smell. The whole hotel smelled of mold/mildew and dirty ashtrays. The AC in our room did not work. 90 degree temps and a hot, humid room after sitting in the sun at the KC Royals baseball game made for a terrible experience. I will not stay here.

Ưu điểm: Ok

Khuyết điểm: The lady that checked us in was very mean before we even got to talk to her. If I could I would have walk out I would have.an she put us on n the third floor.!!!!

Ưu điểm: Nice friendly place. Good location. Lots of restaurants close by

Khuyết điểm: Everything was fine with the property

Ưu điểm: Breakfast lady was wonderful and accommodating. Beds were comfy

Khuyết điểm: Too far from stadium, too far from downtown and airport. Should have chosen more central located.

Ưu điểm: Location was solid. Wasn't loud or rambunctious.

Khuyết điểm: Bed was on the firm side. Room keys were finicky and didn't work very well.

Ưu điểm: Clean and decent- no issues. Decent rate considering it was an NFL game weekend. Theres a gas station right next door and a Dennys right across the street.

Khuyết điểm: Everything was fine

Ưu điểm: I really liked the room I received

Khuyết điểm: The male desk employee

Khuyết điểm: The hotel was filthy after showering and walking around the room my feet was nasty on the bottom from the floor

Ưu điểm: Your staff Stephanie was amazing with help.

Khuyết điểm: N/a

Ưu điểm: I love the fact that they have kitchens in the rooms and very pet friendly.

Khuyết điểm: Bed was missing a pillow & a blanket. AC unit cover kept popping off the front & top was taped. it had no cooking utensils even though it had a stove. No atm on site room was not the one I reserved.

Ưu điểm: The water pressure in shower was great! I had not had water to shower in weeks. I was in a great deal of pain. The bed and pillows were perfect. It was nice and peaceful.

Khuyết điểm: Staff seemed to just be going through the motions. No smiling. It happens sometimes.

Ưu điểm: They accommodated my need for a room on the ground floor.

Khuyết điểm: Dirty dirty dirty.... Room was dirty upon check in and NO HOUSEKEEPING CAME IN THE THREE DAYS I STAYED.

Ưu điểm: Price

Khuyết điểm: Other renters were a rough lot. But inexpensive probably attracts that. Some folks were living there.

Ưu điểm: I like the way the ladies remember me and are very nice while checking me in as fast as they can

Khuyết điểm: Some of the male staff here obviously rather be else where then at work I feel any time I see em they have to the your bothering me go away I don't care attitude.

Ưu điểm: Location was convenient

Khuyết điểm: Non smoking room had strong smoking odors

Khuyết điểm: This was a residential MOTEL. Most of the rooms appeared to be permanent residences. The rooms smelled, had stains on the floor and bed. Also, there was a man in the room working on the refrigerator of one. People were hanging out outside the rooms.

Ưu điểm: Friendly staff and a really good value.

Ưu điểm: no breakfast only coffee\ decent price

Khuyết điểm: only 1 towel for 2 people, cats running around, room not as requested, the towel was stained and looked dirty

Ưu điểm: I liked the breakfast

Khuyết điểm: Room was too dark and I had a dirty towel

Ưu điểm: Checking in was very slow, and the guy was very rude. He was more into smoking out the front door. I will never stay again neither will my family anx friends

Ưu điểm: Great pillows

Khuyết điểm: Great stay

Khuyết điểm: Air conditioner did not work well / room remained damp with humidity. The water in the pool was ice cold - we were not able to use it. Police cars outside several times - outside security door not working. We did not feel safe there.

Ưu điểm: Location by the concert my granddaughter went to eating choices good

Khuyết điểm: No

Ưu điểm: The bed were extremely comfy, the blankets were very warm, and the pillows were the softest. The room was warm, clean, and the TV had good channels. Breakfast was my favorite, they provided a wide variety of food, a relaxing eating area and pleasant people.

Khuyết điểm: I didn't have time to use the pool, if I could have stayed longer I would have.

Ưu điểm: Location was close to the interstate, but no highway noise

Khuyết điểm: No elevator

Khuyết điểm: the doors don't really fit... had to slam them

Ưu điểm: The people was nice,room was space,could use another table beside the bed to set stuff on

Ưu điểm: Location was good. Staff was very pleasant when checking in.

Khuyết điểm: After arriving and opening the door to our room we were immediately overcome by a smell of must and mildew. With in a moment my husband and I who both have allergies started to have a reaction. At this point we knew there was no way we were staying in this room. We headed to the front desk and explained to staff the issue. She stated she would be happy to refund and we could go somewhere else. Not quite the answer I was looking for and didn't feel as if she took much value into having us as a customer. I told them we had this room booked over a month ago as there was a KC game that night and there are not rooms any where else. She then stated they were all booked that night and then gave me a blank stare. After a few minutes of clicking around on her computer there was a room that was available on the other side of the hotel, and that it was farther away then where we were at now. As if to deter us from taking it. We did take that room, walked in and it had no smell whatsoever. Happy to be finally in a room so we could get ready for the game. Just to notice the carpet by the window and chairs and not been vacuumed. Which would explain the finger nail and toe nail clippings all over. GROSS! The sitting chair had food all over it. The seal also around the toilet leaked as we found out in the middle of the night with wet socks. Our experience with this particular hotel was not a pleasant one and if we had the opportunity to go some where else we would have. This trip was a gift to my husband and was to be something special only to be disappointed and feel like we wasted hard earned money that took some time to save. I would love to have my money back.

Ưu điểm: Location.

Khuyết điểm: Bed bugs.

Ưu điểm: Nothing

Khuyết điểm: There was a wait to check in, room was damp and musty smelling, breakfast area was unclean and the floor was sticky when walking on it. Would not recommend this hotel to anyone.

Ưu điểm: Close to the stadium

Khuyết điểm: Bed was the hardest I've ever slept on in A hotel.

Ưu điểm: Staff very nice and helpful. very clean.

Khuyết điểm: No place to hang clothes except bathroom hook for towels. I've machine out of order. Very small selection for breakfast. No fruit or yogurt on breakfast bar. Both Keyd needed to be reprogrammed. Cigarette or pot seed burn on white comforter.

Ưu điểm: the workers at the desk were very pleasant

Khuyết điểm: I found a roach in my bed. I hope to god it was a roach and not a bed bug.....

Ưu điểm: Close to Kauffman stadium by 11 min drive

Khuyết điểm: Everything red flags 1.room not clean burn holes on bed sheets not from us 2. tv wouldn't hardly if at all work 3.light above sink burned out bathroom to small vending machines wouldn't take cash and when we got candy and pop it was melted and flat and way to much $1.50 could by a candy bar in the store for that and the people checking us in and out were hardly could speak English when we came home from the stay we were all itchy so who knows possibly be bed bugs in the room the fridge in the room didn't keep things cold and they put us up on the top floor knowing that I wear a knee brace and disabled and had to go up and down not safe stairs and when we went to check out told wifi was free wrong they charged us for that so needless to say heed my warning and what I say and pick somewhere more reliable and for a little more money to stay because if there was a zero star ratings I would defently give this one that in my and my daughters opinion that this place should be shut down it was scummy coming into it and who knows with all the looks of it I and my daughter did not feel safe at all when we were in bed someone knocked on our door asking for some money or whatever and that was about 9 10 possibly 11 so we didn't feel safe at all and we will be staying some place else next time weather it cost a little more we would rather stay in a Hilton or the Ameristar then this place so I am hoping this place gets shut down we checked out way before check out time if they would of had vancancy else where we would of just got a refund and left so I could go on and on about all this and if I get replies back from them I dont care will stay else where from now on. On a scale ok staying how I would rate it from 1 to 5 star I would rate it -0 or lower

Khuyết điểm: You cannot latch the lock. This hotel has outside entrances and we did not feel safe.

Ưu điểm: Price

Khuyết điểm: Not that clean even for the price I want clean

Khuyết điểm: I found what seem to be a crack pipe in the bathroom. Bed was super uncomfortable. Tv didn't work, but the staff did fix the problem. Would definitely never stay there again.

Ưu điểm: Decent facilities. Nothing extraordinary.

Khuyết điểm: Older atmosphere

Ưu điểm: The staff was very pleasant. It was just a simple overnight stay and overall it was fine.

Khuyết điểm: The room was a little dirty. There was a dead fly on the vanity and the headboard had been graffiti-ed.