Magnificent Hotel

Nothing the night staff was so arrogant

That one guy that was on night shift was so arrogant

I did not like anything about this hotel, to be honest, it was the worst hotel that I have ever been. Please please don't waste your money and your holiday with this hotel.

I didn't like anything, the location was far from everywhere, bathroom was too small, the hotel hasn't got a lift and the stairs are just a disaster! You loose half of your energy when you use its stairs. They even did not clean the room for the second day and for the third I asked them then they cleaned. When I first checked in and went up through the stairs and saw the room I immediately told the receptionist to cancel the other two days and he said it is not possible and they would charged the whole three days even if I left it after the first day as if they put a trap on booking.com. Don't believe their photos on booking.com they won't reflect the reality of the hotel!

Guy at the reception was really helpful, trying his best to make all clients happy Location is good: just about 7 minutes walk to the Blue Mosque

1. I was not informed that the room I've paid for is located in the basement. You book a room through the website and upon check in they tell you that you have to pay more to get a normal room, not in the basement 2. Ventilation in the room is poor, air is poor. 3. Lady serving breakfasts is just terribly rude with people. Breakfast ends up at 10.30 and even if you need a bit of milk to add to your coffee, she will refuse to give you. 4. Room service happens randomly: on some days they don't clean at all. 5. It's noisy outside, so get ready to have noisy nights.