Ixtapa khu nghỉ dưỡng

Ưu điểm: Lots of various dishes available for breakfast. The French toast was delicious.

Khuyết điểm: To book for the specialty restaurants you had to join a long line-up at 9.00 AM and you could only book for the same day.

Ưu điểm: Location and food options

Khuyết điểm: Had to stand in line daily for restaurant reservations. Should be able to make them all at once or need no reservations. Do not require long pants for men at dinner. Need cooler air conditioning!

Ưu điểm: Really couldn’t wait to write this review given that we are currently at the Barcelo in Ixtapa and have been for the past seven days with a few more days to go. This is our fourth time staying at the Barcelo in Ixtapa 20 years. We have also stayed at four other resorts here in Ixtapa near the Barcelo. We keep coming back to the Barcelo. Put simply – you get what you pay for. The Staff here are excellent - pleasant, friendly, well appointed and helpful. It is difficult to highlight any particular staff member given their excellent attention to customer service. However, two staff members stand out with necessary attention. The Director of food and beverage services manager, Alejandro Monroy and Raul at the front reception Center. The food services manager is constantly present (and pleasant) ensuring the food is both fresh, full of variety, plentiful and with pleasing presentation. Raul at the front desk speaks both English and Spanish fluently. He has an awesome sense of humour and supurb attention to quality customer service. Please do look them up when you come for your visit to the Barcelo in Ixtapa! Finally, if you are taking a taxi or bus to Zihuatanejo which is only approximately 5 miles from Ixtapa, please do drop into the restaurant called Elvira. It is near the beach and serves excellent food with cold beer! Say hello to Leonardo who is approaching his 80s and is still selling vanilla and excellent cigars after 20 years! He is located right in the restaurant.

Khuyết điểm: Nothing to not like.

Ưu điểm: Location

Khuyết điểm: The best place

Ưu điểm: Staff, shows, clean facility. Would return

Khuyết điểm: Limited buffet choices, pillows and sheets, no formal dinner restaurant was closed

Ưu điểm: Everything in general, hotel has amazing view, cleanliness, food is very fresh and delicious.

Khuyết điểm: Can’t complain about anything

Ưu điểm: Staff is awesome except for concierge. Food & drinks are great!

Khuyết điểm: Guests got way too drunk loud and brought their own speaker box and played music really loud on Pool area and beach area regladless people trying to relax. Some of these guests yelling and acting foolishly using foul language very unpleasant to be around.

Ưu điểm: Clean, staff great

Khuyết điểm: Rough beach

Ưu điểm: The food was excelwnt in the restaurants. The hotel was very clean.

Khuyết điểm: Everything was great and the staff is very helpfull and ready to do anything that make our stay the best

Ưu điểm: Fantastic resort. Good facilities. The specialist restaurants were good. Thoroughly enjoyable 10 days there

Khuyết điểm: Coming back home again!

Ưu điểm: Newer facilities. Grotto was a nice kid-free environment. Bike tour was a fun, included excursion and staff was friendly. Connection to sister resort was a nice walk even though the other hotel was inferior. Lobby bartenders took care of us. Rooms and balconies were comfortable and well kept compared to other resorts in the area. Proximity to Isla Ixtapa was hard to beat- walking distance to ferry.

Khuyết điểm: Food was pretty bad, limited options and not even presented well. Beach access was a joke. Not many restaurants were open, even though they were advertised as such during booking. Far from town. Layout was a little strange - too tiered/broken up. Back-of-house operations were a little too exposed. Would have been nice if the oyster bar was open during our stay.

Ưu điểm: The facilities are great. They look modern and the rooms are very comfortable. The bed was amazing. I like the All-Inclusive concept a lot. Good food, good drinks. It was a great experience. Highly recommended for vacation.

Khuyết điểm: The place is a little far from Ixtapa itself. If you plan to go out and visit Ixtapa's nightlife, you'll certainly need a cab. If you're not planning to do outside the resort, then it's a perfect place. There's even a nightclub in the facilities.

Ưu điểm: Elegant resort, immaculately maintained, friendly staff at every turn. Lovely rooms and pools, food was very good. Elier, the bartender at Bar Infinity by the pool was very cheerful. Wonderful stay. Highly recommend!

Ưu điểm: Location

Khuyết điểm: The food

Ưu điểm: The hotel exceded out expectations. The place is super clean! The pools are impecable and so are the rooms. The food at the restaurants is quite good for an all inclusive. Many of the activities, such as kaiaking and sailing are included and they are pretty good. The staff is kind and helpful.

Khuyết điểm: The beach is quite small and there is not a lot of shade.

Ưu điểm: I loved the hotel in general the staff very friendly, the food 5 stars and everything was just such an amazing experience for me and my girl.

Ưu điểm: Excellent value for money. Super nice staff very helpful and always up to speed. A lot of activities with no on cost, every night show. Excellent food and service at the beach and in all other locations. Special Fidel and Kenly we like to mention for excellent service at the beach and at the breakfast.

Khuyết điểm: The installation for disabled people should be improved!

Khuyết điểm: The staff at the front desk.. NOT HELPFUL FOR CHECK IN. MADE US WAIT AND CALL FOR CONFIRMATION AFTER I HAVE ALREADY HAD A CONFIRMATION NUMBER. MADE US WAIT 1hr AFTER WE HAD ALREADY WAIT 4hrs. Very unsatisfied with the staff and supervisor there

Ưu điểm: Everything was conveniently located. The hotel put on a big turkey Christmas Eve dinner on Dec 24 for everyone outside. Mostly Large Mexican families were spending their Christmas at this hotel so Dec 24 was the biggest presentation of food. Dec 25 Christmas was a buffet style meal in the restaurants. Lots of food as well. Santa arrived at noon on Dec 25 by parasail. Lots of fun for the children. All children age 10 and under received a gift. Christmas and all the festivities were well done.

Khuyết điểm: We were in the old tower where there are elevators necessary to get to your room. We had no balcony which was ok but our biggest complaint about our room was there was no place to hang a wet bathing suit. No hooks were in the shower itself and no retractable clothes line. We ended up using the towel bar on the outside of the shower because there was a floor drain nearby. Not an ideal solution because we needed to use a towel on the floor to contain the dripping water.

Ưu điểm: The beach, the room. There were good massages a mile down the beach, but massages at the hotel were more expensive than at home.

Khuyết điểm: Food was oversalted, institutional. Couldn't get fresh coconuts or coconut milk (in the tropics!!!). Very loud programs until late at night.

Ưu điểm: Good location.

Khuyết điểm: No hot water in any of the three rooms we booked, only one shampoo bottle per room, mediocre food in the all inclusive plan.

Ưu điểm: The fiesta Mexicana night, it was nice. The bar area to relax at by the pool. Also, the easy access to the beach.

Khuyết điểm: The worst was the front lobby staff. My son's phone was stolen and they "pretended" to make a report about it. We went to the front desk multiple times in the next 3 days to get the report and they kept giving us the run around. We had to get upset with them in order for them to do something, and when we finally got a report paper, we were told to fill it out, and when we were about to leave with it my son was literally attacked by the security guy and the paper was snatched right out of his backpack. The manager was called, and he was at least nice about it and made them re-do the report and give it to us with all of their signatures. We finally got out to the pool since it was going to be our last day there, and about 30 minutes later my son went back to the room to get his sunglasses and there were 3 people in the room searching for "inventory" since the cleaning lady had already been there. He asked them what they were looking for and they just scurried out of the room quickly. We went back to the front desk to ask why there were 3 people in our room and were told that there were searching for inventory. I believe they were searching for the report they didn't want to give us. The stay we had here was the worst experience I have ever had, and we travel very frequently. The food was always the same and the staff was less than mediocre. We only went here because our family members told us that we would love the Mexica fiesta night, but we will NEVER EVER go here again and have already advised several people NOT to go here when they were booking their vacation.

Ưu điểm: The only place with room availability

Khuyết điểm: All inclusive, crowded, no adult pool, no sufficient parking, no hot water for our morning shower, and all restaurants closed due to fiesta Mexicana.

Ưu điểm: The food

Khuyết điểm: The pools were small and dirty

Ưu điểm: Proximity to the town of Zihuatanejo.

Khuyết điểm: No air conditioning in the dinning hall and the food.

Ưu điểm: Location and beachfront

Khuyết điểm: CUSTOMER SERVICE, especially at front desk!!! Food, poor menu The hotel looks and is old, no maintenance! We will never go back to that hotel again!

Ưu điểm: Beach was right behind.

Khuyết điểm: Pool was always crowded with people reserving seats, BUGS in my room which I got no refund for a very expensive large room, rude ladies working the bar outside laughing at us! Would have to call for towels that housekeeping wouldn't restock. Terrible food.

Ưu điểm: perfect location very good staff service exelent reception service nice evening enterteinment shows , dance contest karaoke etc

Khuyết điểm: too many kids (hotel policy) children under 8 unlimited ? stay free even worst the lobby bar //////////// adult only ////////// serves no alcohol drinks to children on late hours

Ưu điểm: Nothing

Khuyết điểm: No disco No gym Nothing to do The most boring place Nothing for kids to play Everything is outdoors no air conditioning Dinning room too hot

Ưu điểm: everything

Ưu điểm: The location is right in the middle of the beach.

Khuyết điểm: The buffet was average. The pool was crowded and didn’t look clean. The beds were too soft. Our room was above the kitchen and the smells were horrible especially after getting a stomach bug. They only served light beer. The towels looked like they were from 1980. No room service. The whole place just looked dirty.

Ưu điểm: Just the location and the beach!

Khuyết điểm: Customer service sucks! The food is low quality, the hotel facilities are and look so old and lack maintenance. We will never come back here. Please, don’t recommend this place!

Ưu điểm: team, food, location

Khuyết điểm: I did not like that there isn't enough beach chairs & not enough palapas.

Ưu điểm: The room size for the suite was perfect!

Khuyết điểm: The food is not that great. Specially the dinners.

Ưu điểm: Loved the beach and location. Also most of the staff were very nice and helpful. Showers were huge and very nice. Taxis from the airport cost like $40 but should cost maybe $20.

Khuyết điểm: Ocean view=barely if any ocean view. Food mostly verrry mediocre/gross. Rooms very uncomfortable. Plastic over matress makes you sweat. No wifi in the rooms. Just when your outside. Other all inclusives ive been to have ppl bring you drinks. Here you had to keep getting up to get them.

Ưu điểm: Nothing. It Sucked

Ưu điểm: All the people that work there very friendly. Lots of English and other languages spoken.

Khuyết điểm: Getting towels and wash clothes daily.

Ưu điểm: Everything is fine, I will back soon.

Khuyết điểm: Anything, I mean all is great...

Ưu điểm: I liked the attention, cause first when i arrived they gave me a room where the a/c was not working ok! but they immediately changed me the room without any problem!

Khuyết điểm: I think they should have a little more food variety, but ok!

Ưu điểm: staff was very friendly,food was ok,room was very clean and good for mexico.

Ưu điểm: great staff, great pool, great location, good food

Khuyết điểm: they allow smoking in the restaurant by the pool and there were many heavy smokers - ruined the experience of dining in the lovely restaurant; they should ban smoking in all restaurants and in the lobby as well.

Ưu điểm: Quiet during the week but very busy on weekend with local guests. Many families.

Khuyết điểm: The hotel rooms have a mold problem that affected both my husband and my lungs. Nietyher of us have serious lung health issues but if we did this would be a big problem. The ceiling in our bathroom had visible mold. We stayed in two separate rooms, both smelled moldy. Our friends also talked about mold smell in their rooms.The beds are unusually hard and had rubber mattress protectors that were very uncomfortable. Beds need upgrading.