Ixtapa Khu nghỉ dưỡng

Ưu điểm: Clean, staff great

Khuyết điểm: Rough beach

Ưu điểm: Location, the facilities, cleanliness, service. This a bang for your buck kinda place. Clean and mostly well maintained 6 year old resort. Right on the beach with easy acces to other local attractions. The most immediate being Ixtapa Island which has three beaches. Nice pools with a pleasant relaxing layout. The food is also very good at the buffet and restaurants at this resort. The buffet is open from 7am to 11pm so that makes things very convenient.

Khuyết điểm: They have people in the lobby aggressively doing sales for a VIP club who immediately approach you at check in. No one wants to hear a sales pitch after a long flight and when you’re most ready to relax. The buffet restaurant has a not so faint odor of whatever industrial cleaner they use to clean with. Eat outside on the patio. No Free WiFi in the rooms.

Ưu điểm: I liked the bed and private beach.

Khuyết điểm: I didn’t like the food, I had a problem with the room which was dirty, and they were some sellers on the beach, that was annoying. With booking I had a problem of reservation which took me some time to fix it, I wasted time of my quality time. And was one mean guy in front desk.

Ưu điểm: Friendly Staffs Coutious

Khuyết điểm: Beach Pillows too small

Ưu điểm: Newer facilities. Grotto was a nice kid-free environment. Bike tour was a fun, included excursion and staff was friendly. Connection to sister resort was a nice walk even though the other hotel was inferior. Lobby bartenders took care of us. Rooms and balconies were comfortable and well kept compared to other resorts in the area. Proximity to Isla Ixtapa was hard to beat- walking distance to ferry.

Khuyết điểm: Food was pretty bad, limited options and not even presented well. Beach access was a joke. Not many restaurants were open, even though they were advertised as such during booking. Far from town. Layout was a little strange - too tiered/broken up. Back-of-house operations were a little too exposed. Would have been nice if the oyster bar was open during our stay.

Ưu điểm: The hotel and the views were beautiful,my room was gorgeous and always clean.

Khuyết điểm: The beach was bad with a lot of rocks and the waves to high and the limit of beach space we had was ridiculous. They had 4 jacuzzis on the property but they were all adults only no kids allowed and when your traveling with kids it not fair. The food menu was great for adults but not kid friendly. There was only 1 restaurant to eat breakfast,lunch,dinner and I was not happy with that at all. Didn’t like that the room we were staying in was all marble floor it was to cold even for kids lucky we brought socks they did provide us with slippers but when the tub is in the room and the shower is far away it’s very easy for kids to fall and slip because of the marble floor. I didn’t like the fact that there was not drawers only enough for 1 person I was traveling with children we were 4 in total and there was not enough drawers to put clothes in. We had a coffee machine in are room that was nice but it had to instrucciones on how to use it was not a revuelta coffee machine it was a fancy one but it had no instructions so I never used it. Didn’t like that the property had no shows you had to go to the next hotel to see them. Didn’t like the A La Carte restaurant we choose we really wanted to eat at the Sakura restaurant but supposedly it was booked and the Italian one was booked so you only had 1 option which was the Mexican restaurant I was very disappointed that they don’t go over and beyond to make guest happy with the only 1 night you have a a la carte reservation.

Ưu điểm: All in all a great hotel for a holiday. The staff is friendly and helpful. The food is great, and there is something for everyones taste. The pool area is really nice.

Khuyết điểm: The pool area are not very good for smaller kids, it's for kids like +5 year old. The beach area are not very good at this hotel, if you compare it with other hotels in the same area.

Ưu điểm: Food, entertainments, bike, kayak, sailing,

Khuyết điểm: Tv small, snack bar low quality, air conditioner noisy,

Ưu điểm: A excellent value for the price giving the location and amenities offered here. It was our anniversary celebration and we were provided with a complimentary romantic set up including a bottle of champagne and a flower petals arrangement on our bed. The room was very spacious and had amazing views of the ocean and surroundings. The resort is a short walk along the beach on a wooden deck bridge to the boat dock where you can take a water taxi to Ixtapa Island. On this island we got to see an abundance of beautiful marine life as we snorkeled Coral Beach. A very inexpensive experience. Must note that the resort seemed to be host to a mostly majority of Mexican nationals. We were here in June from San Diego and apparently this is low season for most Canadians, Americans and Euros.

Khuyết điểm: Upon entering our room we couldn’t ignore a very strong mildew smell. Apparently the heavy moisture in the air causes this we were told. Maintenance came over and added a scented spray to the AC filter which seemed to solve the issue for the 2 days we were here. There were many, many children here and even though there are areas for adults only you can’t help to notice the presence of little ones though.

Ưu điểm: The food and hotel activities.

Khuyết điểm: N/a

Ưu điểm: The employees always smiling to the people, makes a good environment.

Khuyết điểm: Don't pay attention to little details. That's make de difference between a average hotel to first class hotels.

Ưu điểm: The staff is great, friendly and helpful!

Khuyết điểm: You have to pay for wi-fi! You must make dinner reservations for the special dinners the day you get here or they are booked! We got none. I can't stand the Bingo by the pool, it's loud and annoying.

Ưu điểm: Friendly and helpful staff

Khuyết điểm: Very old building and facilities, food in general

Ưu điểm: Staff, shows, clean facility. Would return

Khuyết điểm: Limited buffet choices, pillows and sheets, no formal dinner restaurant was closed

Ưu điểm: Everything in general, hotel has amazing view, cleanliness, food is very fresh and delicious.

Khuyết điểm: Can’t complain about anything

Ưu điểm: Premium lounge staff was very friendly, and beverage selection was really good.

Khuyết điểm: Bad smell in the room, coming from the drain. To many vendors roaming the beach and offering merchandise and services. The Gym should be open 24/7.

Ưu điểm: The beach was stunning, the food and staff were great. They have a lot of fun activities right on the site to entertain wveryone. There are some star staff that stand out like Rosie in the lounge and Jorge at the front desk. The premiere lounge is worth the extra upgrade.

Khuyết điểm: There was a mistake when I checked in and my reservation was paid to booking.com but not to the resort. i started my holiday stressed out and in a crappy room when they thought i didnt pay. It took me 2 days and pictures of my receipts and bank statement to prove that i had paid. Not a great way to start. Also never buy anything from the beach trolls.They really scam people.

Ưu điểm: Staff is awesome except for concierge. Food & drinks are great!

Khuyết điểm: Guests got way too drunk loud and brought their own speaker box and played music really loud on Pool area and beach area regladless people trying to relax. Some of these guests yelling and acting foolishly using foul language very unpleasant to be around.

Ưu điểm: The pool area is nice but if you didn’t get up at 5 AM to secure chairs you weren’t getting any. The staff at the pool bars were wonderful. The meals on show nights were great. Overall relaxing trip.

Khuyết điểm: The specialty restaurants were terrible. We cancelled the last one as you got a better meal at the buffet. They talk you into the premium bracelet but then they had no premium room for us. We had to move rooms 3 times. The check in is slow and unorganized with 1 premium concierge on so waited forever to get help. We had fun overall but I wouldn’t stay here again.

Ưu điểm: The food was very good.Lots of fun ,happy people were staying as well.The waiters were fabulous.

Khuyết điểm: The bathrooms are too small and cramped.The elevators were overloaded, and slow as one was down for repair.The playlist at the pool seemed like the same twelve songs, such a shame when there is so much wonderful music available.

Ưu điểm: Loved just about everything about the resort, from the cleanliness, comfy bed and pillows, the great shower. The service was excellent. The food was very good. The beach was amazing.

Khuyết điểm: Was not impressed with the service when we checked in nor with the service when we checked out. The WiFi as I am sure everyone has heard about, was very annoying and expensive which made no sense.

Ưu điểm: Beautiful hotel in a beautiful setting.

Khuyết điểm: No hot tub

Khuyết điểm: The constant request to buy tours by the staff and after we decline the staff stare at us in a way that we did not wanted to be there anymore. The complain is only on the sale staff.

Ưu điểm: There es always something to do - activities; and there was always food and drinks.

Khuyết điểm: There should be a section for kids only, and they should have their own bar. I know families bring a lot of business, but should put a section just for families, and separate adults.

Ưu điểm: Very nice and kind staff. They really make you feel welcome. Breakfast was yummi.

Khuyết điểm: Maybe an adults-only section in the pool

Ưu điểm: Piscina, alimentos, bebidas y servicio. Swimming pool, food, drinks and service.

Khuyết điểm: Algunas habitaciones son más chicas pero costaron igual. Some rooms are smaller but the price was the same. Hay algunas fugas de agua. There are some water leakage. Los colchones no son tan cómodos. The mattress are not as comfortable.

Ưu điểm: The staff here is lovely: friendly, hard-working, and accessible. The food is good, offering variety and healthy choices. The Italian restaurant is particularly nice.

Khuyết điểm: We had to change our room twice, and we have never done that in our extensive travels. The smell in the first room was odious:a combination of strong mildew and sewage stench. The second room was acceptable smell-wise (a little mildewy, but this is the tropics) but the noise from the disco, which continues EVERY night until 2 am left us sleep deprived was unbearable! We put up with it for a couple of nights, but could stand it no more, and again changed rooms. The final room was fine, but we had wasted so much of our holiday in discomfort that we cannot recommend this place?

Ưu điểm: The Italian restaurant was wonderful. Service, food, friendly staff. Clean rooms.. Massages down the beach.

Khuyết điểm: All the kids and babies in diapers in the bar pool. You could not get to a stool to ask for a drink. They had a NEW children's pool but the adults were in the bar pool with the kids.

Ưu điểm: The food in all the restaurants was excellent and beautifully presented. The staff were helpful and friendly especially when addressed in their own language. I had a wonderful sea view.

Khuyết điểm: There was no balcony furniture and my room was above the evening entertainment area which was very noisy.

Ưu điểm: BED WAS VERY COMFORTABLE AND ROOM WAS LARGE AND NICE.

Khuyết điểm: MUSIC PLAYED TO LOUD OUTSIDE AT NIGHT

Ưu điểm: Very clean hotel and excellen staff.

Khuyết điểm: There was constant loud music around the pool. So much so that we spent all our time at the beach. If you wanted to have a chair anywhere for the day you had to get up in the middle of the night to reserve one. Many children, rather noisy at dinner time with so many of them. We felt we were in a kindergarten. The food was good but cold because everything was buffet style except for one à la carte restaurant.

Ưu điểm: Thought the Food was good. Not excellent but good. The pool was decent, always an area to sit. Great spot on the beach. Close to the shopping center and restaurants. The staff were very friendly and helpful. Good english speakers.

Khuyết điểm: Our room was in a bit of dis-repair. AC only cools to a point, and the humidity stayed in the room for the most part. The bathroom was in need of a lot of fixing. We always had water on the floor. AC leaked condensation the first day and puddled on the floor. Mold on the ceiling and doorway for the bathroom. Very strong chemical smells from cleaning and also painting in the halls. The music that plays in the evenings at the Disco and the live music earlier is very loud for anyone with a Garden View Room. Goes until about midnight.

Ưu điểm: Staff excellent very friendly and the service super

Khuyết điểm: Way too many kids in the pool bar, the native when they come they take over, chairs bars etc. I know it is there own country but not respect for others.

Ưu điểm: Emporio is right on Ixtapa beach. Fun activities at pool like aerobics in water & volleyball. Manager upgraded our room to an ocean view as it was my daughter’s birthday & Valentine’s day. Some tent beds by pool but get there early to get one even the lounge chairs. Good kid’s separate swimming pool like a small water park for youngsters. I did not take all inclusive just buffet breakfast which has lots of Mexican food. All staff smile & friendly. This is my second time returning.

Khuyết điểm: The spa facility could be better. The hot tub was too hot & steam room wasn’t working. Massage Therapist were just so so considering the price.

Ưu điểm: Nothing was not as we expected. This was our second stay.

Khuyết điểm: nothing

Ưu điểm: It was clean

Khuyết điểm: Too expensive... for te price I paid I could pay a better place with all included.

Ưu điểm: Really nice size, not too big like some in the Cancun area, but small enough to get to know the staff.

Khuyết điểm: Minor complaint about the beverage service. There was no diet soft drink available unless you wanted to buy it from the gift store. I know it’s a minor complaint but for those who are not wanting sugar, all they had was water.

Ưu điểm: The staff was friendly and helpful.

Khuyết điểm: Pool was dirty. breakfast was average at best. check-in took quite a while - not enough staff. Room had a strong smell of cleaning supplies

Ưu điểm: LA COMIDA EXCELENTE Y EN GENERAL TODAS LAS INSTALACIONES DE MARAVILLA AMPLIAMENTE RECOMENDABLE

Ưu điểm: Staff, cleanliness

Khuyết điểm: No balcony, no fan in bathroom

Ưu điểm: Good beach, clean room, great price, and decent breakfast. Nothing special but a nice stop for an overnight

Khuyết điểm: Staff are poorly trained, check-in took 30 mins (standing at the desk) and then I was asked to come back an hour later. Overall staff seemed lackluster and inattentive but some stood out as friendly.

Ưu điểm: Wish I had known there was going to be a coffee maker and microwave, along with dishes and a kitchen sink. But it was still very handy to have it. I liked the Emporio better than Krystal or Fontan.

Khuyết điểm: There was no balcony on our room, which I thought was unusual, but I'd wouldn't have traded the kitchenette for a balcony, so I was very satisfied.

Khuyết điểm: We had an issue with a stolen bag on the beach and the staff was no helping at all with the issue, even if there were also our documents missing.

Ưu điểm: Excellent location on beautiful beach rooms clean excellent staff disappointed with crowded pool area. Overall good value!

Khuyết điểm: Pool was crowded with children primarily a family resort.

Ưu điểm: The food was really good, but more variety would have been great.

Khuyết điểm: The premises appear to be from the 90s and maintenance has not happened recently. I hated that the bars opened just a few hours a day and that the swimming pool, and the bar next to it, closed too early.

Ưu điểm: Amazing room, great view, super friendly staff! This is a lively resort, with lots of kids. If you don’t want to hang out with Mexicans, go to Florida...

Khuyết điểm: The food was questionable, breakfast and lunch were decent - dinner should be eaten outside the resort, but there are lots of options around. The bed has a pipi pad which makes it pretty uncomfortable.

Ưu điểm: Great location. Facility, and staff.

Khuyết điểm: Food was bad. Every item in the buffet did not look appetizing.

Ưu điểm: The room size for the suite was perfect!

Khuyết điểm: The food is not that great. Specially the dinners.

Ưu điểm: Loved the beach and location. Also most of the staff were very nice and helpful. Showers were huge and very nice. Taxis from the airport cost like $40 but should cost maybe $20.

Khuyết điểm: Ocean view=barely if any ocean view. Food mostly verrry mediocre/gross. Rooms very uncomfortable. Plastic over matress makes you sweat. No wifi in the rooms. Just when your outside. Other all inclusives ive been to have ppl bring you drinks. Here you had to keep getting up to get them.

Ưu điểm: All the people that work there very friendly. Lots of English and other languages spoken.

Khuyết điểm: Getting towels and wash clothes daily.

Ưu điểm: Everything is fine, I will back soon.

Khuyết điểm: Anything, I mean all is great...

Ưu điểm: The beds were nice. Location great , food great

Khuyết điểm: Very busy with locals. Pools didn’t appear to be extremely clean

Ưu điểm: Location was good.

Khuyết điểm: Busy and not enough bats open.