Koura Bay Resort

I was relocated to this hotel on 26th of May. When I arrived, there was no one there, and I waited for 10 more mins calling the hotels and drave to another hotel and drave back..... The service was unacceptable first of all. Secondly, I changed room because me and my 57 yrs old mom had two big luggages that we didn't want to climb up and down. Thirdly, I don't care if the relocated room was the same size or with the water view, I booked Koura Golf Resort was for the moutain view first of all, they charged me the same price which was rediculious! The room they gave me was sooooooo small so cold. And the last, I was not offered breakfast! Take a look of the booking information and stop replyinh 'plus you were offered breakfast' come on, your restaurant was not even open! Liar! Since the owner keeps lieing and ignoring my email, I'll keep writing more reviews on other webs especially the chinese ones letting others know that this place will ruin their vacation.