Avenida Mountain Resort by Alpin Rentals

Excellent location, very comfortable apartment for 8 adults (4 bedrooms), very well equipped kitchen, spacious balcony, ski room, underground parking.

Quite bad communication from staff 1. They didn't tell us upfront that check-in is in another building, so we had to look for them. No phone nbr on the door, or info where the office is. And that other building where you need to check in, is not walking distance. 2. I asked them 3-4 different questions through booking, but they didnt answer fully on any of them. Had to keep asking same thing over and over again. For example, I tell them 'the key card does not open the garbage bin', and they answer - the garbage bin is located right next to the entrance door??!! I ask them 'what time does pool open AND CLOSE', they say it opens at 3pm. For every single question I had to go back and ask again... 3. No reception attendance in the building. 4. Pool and sauna are not open all day, only in the afternoon, and you have to go through the garage (not heated) to get there. So if you are not skiing, you can't fill up your time in the pool/sauna during the day.

Spacious apartment, elevator present. Skiroom present. Views where amazing. Washing machine and dryer present which was great.

Too much outside noise from the street/road. No bathtub. The material of the sofa and dinner coach was skyline/plastic which was very uncomfortable because it made you sweat immediately. Same for the beds: took off the underlay because it was plastic/non breathable. The second bathroom was so small, you couldn't sit on the toilet. The bread service was a nice touch however delivery was too late (8AM when we where already on our way. So this sound be 7 AM latest). The pitching was minimally equipped and all the mugs had chips of the top.

The bread service they offered, wellness and staff.

Property was very expensive and it was a bit poor with some of the items provided such as: bed was horribly soft, fire place did not properly work, kitchenware was poor.