Kemer Khu nghỉ dưỡng

Ưu điểm: dinners are correct

Khuyết điểm: Bad hotel. Bad service. To many people at hotel area. Everywhere you have to wait. Promised as ultraall inclusive but there are very strange drinks. Meals are not bad but you have to ask 3-4 times to have a glass of vine because they sel botles of Georgian vines. In compare with similar hotels in area (for example Kaya BELEK) this hotel is far far away...

Ưu điểm: The food and beverages are very good. The hotel offers a good value for money, however it can use a modernization of its installations, which are not in bad shape but you can tell they are not the newest in general. I would stay in this place again.

Khuyết điểm: The workers look unhappy and they don t salute the customers. And the inside swimmingpool water was soso cold, just the russians could swim... And maybe norway people

Ưu điểm: Location is really great and facilities were good

Khuyết điểm: 1.control over cats:Last year there was a Vet.female looking after cats feeding now cats were climbing tables for eating. 2. Why the pool bar facilities were dismantled on 7th November though too many residents were using the pool 3.Slow daily room cleaning almost finished daily about 1530 hrs.

Ưu điểm: food quality was excellent and all staff in restaurant and around pool are extremely professional and hard working, Defiantly use Spa and there is young gentleman called ezgil I think , he is very good , women for some reason wasn't as good as him , we used spa as a group on 3 occasion, haggle the price because they will accept it

Khuyết điểm: we booked it through getaroom website , age for children was 0-17, so 2 adult and 13 years old child booked 7 days for 1115.83 pounds , when we got to hotel manager was insisting that we have to pay another £350 as a their guidance was 0-12, we actually booked another room 8 days after our first booking for another room 2 adult and child age 6 and we paid £830 although the different on price because child is younger , anyway we had to pay and that left bitter taste to our holiday , hotel relation service was very poor , we went to see her (I think Ludmila) 3 times and all 3 times had to wait 5-10 min while she scrolling through her phone and smiling on whatever was there and then all 3 times lacarte restaurant was full , despite 2 times we went there at 9 she still didn't have any availability . we didn't care that much regarding lacarte restaurant but her attitude toward her position was very very poor

Ưu điểm: The food was very good. The price was very low for a 5-star all inclusive hotel. Some of the waiters in the restaurant were very attentive. There is a spa inside with reasonable prices with quality massages by Asian ladies. The heated lounge chairs are very relaxing after a massage. The cleanness of the room was very good. All rooms have a small balcony that you can relax.

Khuyết điểm: I guess because it is all inclusive and it is cheap, the quality of the clientele profile is low. When we were there, there was a group of Turkish men, who started drinking at 10:00 am when the bar opens. I am not against drinking or starting early. However they were lying down next to the foreign guests in bikinis around the pool area with jeans and shirts and just stare at them during the day. During the night, they started an argument in the hallway that went on for hours. We called the reception but they did not do anything. Even though 70 rooms out of 300 were full, they clustered all in one corridor, therefore we could not sleep much between the constantly crying baby next door and the drunk arguing men in the hall. The walls are like paper. Moreover when you are hanging in the lobby bar, they have the kids disco every night with loud music. It is definitely not a couples hotel. We went there during February, when it was cold to use the outside pool. It was advertised in the massage package we bought that we can use the jacuzzi pool in the spa, they did not heat the pool inside, even though they can and said it is because nobody uses it. Well if you would heat it we would have used it. If you are a lady and buy the hamam massage, don't forget to remind them to take you to the private room inside the hamam. Because the same drunk men were in the hamam too, therefore I could not enjoy the hamam much. Lastly, I believe they can use a renewal, the hotel is 9 years old and the decoration is little bit too much golden for my taste. It would be better if they had a more hip and new decoration. The sofas in the lobby were stinking unfortunately.

Khuyết điểm: The hotel gives us just one room card, and for a familly with 2-3 kids it s big problem

Ưu điểm: everything was really ok ON THE PART OF SERVICE AND STAFF

Khuyết điểm: two match noisy place in the hotel (very loud music) and when the program stop two ,match loud music for the nearby clubs.NO GOOD ISOLATION OF THE CLASSES.NO POSSIBLE TO SLEEP AND REST

Ưu điểm: The staff wasn't friendly on the front desk

Khuyết điểm: The staff on the front desk and the staff in the Bar area there is only 1 elevator that was always full and late

Ưu điểm: Staff are friendly all facilities are clean and accssesable

Khuyết điểm: Beach is somehow far from the hotel

Khuyết điểm: I have stayed at this Hotel now for 3 years on the trot. Disappointed this year that the Hotel would only give us one Room Key, when there was 2 of us staying in the room both coming and going from the room at different times this was very inconvenient as we had to keep going to reception and requesting to be let in the room, or on some occasions they would give another key but cancel the one we had, so still no better off! Apparently this has been put in place to stop you leaving a key in the Aircon to keep the room cool, now I am sorry but this is meant to be a five start hotel and I would expect Aircon to be available to keep the room cool as and when required. The Aircon also goes off in the night, so you have to get up and put it on again, normally when you wake up sweating? It seems the Hotel does manager does not want you to use the Aircon at anytime. I Personally would have paid a supplement to have a additional Key and access to the Aircon when required, it is very uncomfortable in a hot country not having Aircon, the inconsistency also is very uncomfortable. This needs looking into

Ưu điểm: Overall our stay was comfortable and pleasant. Hotel is clean, ample food, and friendly staff. Thank u much for the hospitality.

Khuyết điểm: We are muslims... u have a muslim country. Alhamdulillah... Please do away with the alcohol.

Ưu điểm: food and location are good, I could not find a real cup of espresso or cappuccino

Khuyết điểm: house keeping not so good

Ưu điểm: Very good all inclusive choices; wifi works very good also by the pool or on the beach; possibility to stay in the resort after check out still using all facilities and restaurants (except for alcoholic drinks)

Khuyết điểm: I would have included more fish and seafood choices in the buffet, practically you have just 1/2 options per day available. Prices of extra services like airport transfer or nargile are a bit too high.

Ưu điểm: The staff is always smiling and very friendly. Excellent variety of food and service. Loved the hospitality and recreation activities.

Ưu điểm: Every thing

Khuyết điểm: Price was much. Room light it was very weak.

Ưu điểm: If i had to say anything it would be the location.

Khuyết điểm: Wow where do i start. The service at this hotel is really bad. Started at check in where they treat you really bad and then the waiters are so depressed not willing to help at all. Not worth what i paid for like many other five star resort. Will never come back.

Ưu điểm: Staff at front desk were the highlight of our trip. They are very attentive and helpful, specially Ilyas, Somi, Zara and Huseyin.if we ever come back to orange country club, we will come back for front office staff .

Khuyết điểm: Quality of alcoholic beverage is very pour . They are serving the cheapest alcohol ever in this planet. There is no service provided by the pool area. Food quality Is okey but nothing to wow. Overall staff seems not happy and aggressive, specially people works at the bars.

Ưu điểm: The restaurant and the room was great

Khuyết điểm: It's not family resort and they dont have a garden area

Ưu điểm: The view, the activities was amazing

Khuyết điểm: The rooms very small

Ưu điểm: It was one of my best experiences, for sure i will visit the hotel again.

Ưu điểm: Very nice hotel. We had a vacation with my sister’s family, there were two kids. It was very comfortable to stay there both for adults and kids, special menu for kids was available all the time. Rooms are clean and personnel is very polite. We want to come back next year.

Ưu điểm: Every thing. Swimming pool is absolutely amazing and the activities. Food is delicious

Khuyết điểm: When you book economy room, the room in the club building cross the street, is not in the same hotel. They didn't inform us about this. If you

Ưu điểm: Interior pool

Khuyết điểm: They buoght another building behind the hotel and it's location is very bad and dirty. I got a room in that building which is very bad. And I am not ready to pay 50 $for that room any way I never will go to there again.

Ưu điểm: entertainment program

Khuyết điểm: noisy..worker construct lobby area till 11/30 pm ,one night we couldnt sleep well

Khuyết điểm: Staff very bad (never smile/tough). Bed not comfortable. Food average. Security not enough.

Ưu điểm: Rooms, open areas and pools were very clean Location is gorgeous, sea is very close Area is huge, a lot of space although fully booked Lifeguards were keeping an eye on everything

Khuyết điểm: No fresh orange juice at buffet Turkish restaurant was in a hurry and not very friendly WiFi is really bad

Ưu điểm: Food in restaurants was diverse and delicious. Room was comfy.

Khuyết điểm: Strong smell in sauna. Yet it was not bad, just strong.

Ưu điểm: Great resort. Special program for kids

Khuyết điểm: Everything was good,

Ưu điểm: Almost all the staff (apart from reception) were very friendly and helpful. The bedroom was large and comfortable with balcony and seaview. The indoor swimming pool and sauna were great. The grounds were very well-kept and a pleasure to walk round.

Khuyết điểm: The reception desk staff were unfriendly and unwelcoming, both on check-in and checkout. There was little or no vegetarian food amongst the hot dishes at lunches and dinners.

Ưu điểm: the party at night and the food was good

Khuyết điểm: a lot of out side is close almost that worm days

Ưu điểm: The view was very nice

Khuyết điểm: Hotel is terrible. Staff is terrible. They don't understand what politeness is. If you are a man or married woman then you will get a bad attitude, but in addition to previous if you are a Russian speaking person then you will get a terrible attitude. 4 stars? Really? This hotel is maximum 2 stars and still I am not sure. We have booked our room on English version and we expected a lot of different things they provided on a website, but we didn't get it. As they thought that we ordered our room through Russian travel agency they gave us not that conditions what we booked on booking.com(English version). They started to lie us about 'A la carte' restaurant that it was closed for about 1 year ago, but when we provided our booking information they were little bit shocked. After 30 minutes of thinking the restaurant was opened again and booked for us(After one year break!!! Weird. Isn't it?). The information on a web site is different from reality. Conditioner didn't work. Refrigerator didn't cool but heated. That is the first time that I got an attitude based on my passport. My suggestion to the hotel stuff is just to be more polite to guests and no matter where they came from...

Khuyết điểm: I paid in advance on Booking.com The hotel insisted that I didn't and took my money. So I paid twice!

Ưu điểm: Nice green place. Hospitable staff

Khuyết điểm: Pillows were awful, hard and very uncpmfortable to sleep on

Ưu điểm: Very good hotel all-inclusive, many free activities, nice pool, good variety of food, friendly people at the reception, safe parking. Nice location with many trees and mountain view. Good price-quality ratio.

Khuyết điểm: For me the animations and music at the pool were too noisy, but other guests seemed to like it. In spite of rich buffet, very few vegetarian and typical Turkish meals.

Khuyết điểm: Internet, it's very poor in the rooms. And outside is not working proply. This is only one thing, what I dont like there

Ưu điểm: I don't usually leave glowing reviews but this hotel needs a special mention. From the very first day to my check out the employees made sure I have a relaxing and enjoyable stay. Food is great

Ưu điểm: Everything is perfect Kids concept was great Food is delicious and very tasty

Ưu điểm: Everything is nice. Great people and service. nice food.

Ưu điểm: I liked the pool very much , the food is from 1-10 is like 7. The room was very nice and goid comfort as well

Khuyết điểm: I didn’t like the gym it’s very small I didn’t like the position cause the beach is on the other side of the road .. I didn’t like the entertainment it was very weak maybe cheap

Ưu điểm: Comfortable beds, excellent staff, good food & well maintained.

Ưu điểm: Karmir Resort Spa is a must go hotel. They have Excellent service and rich selection of food. Everything is high quality. They will go above and beyond to make you happy. I only have good things to say about Karmir. Excellent location. Rooms are very clean. I highly recommend Karmir. Definitely will visit again.

Ưu điểm: Foods

Khuyết điểm: Cold water

Ưu điểm: Rooms were clean with comfortable bed.

Khuyết điểm: Customer service was very poor. I bought all inclusive deal but They ask me to pay for Internet. Entertainments was just average too. They don't accept American express card.

Ưu điểm: Good selection of food, the rooms were very clean and we were provided with bottles of water everyday. Good entertainment daily and on a night.

Khuyết điểm: More staff could speak better English. The night staff on Reception are the best to deal with any queries.

Khuyết điểm: Worst holiday I’ve ever had! Staff incredibly rude and they don’t speak English .Don’t go there unless you’re coming from Rusia.Everything there is about those people,the entertainers speak russian,staff speak russian,even the music is russian.80% of the people there are russian and they have no bloody manners,very rude and disrespectful all the time. First time visiting Turkey and probably last time