Khách sạn ở Madrid nằm gần sân bay Museo Nacional Centro de Arte Reina Sofía

Ưu điểm: Location, interior, rooms, cleanliness.

Khuyết điểm: Late check in Smell

Ưu điểm: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.

Khuyết điểm: Towels and bathrobes could use an upgrade.

Khuyết điểm: Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.

Ưu điểm: Beautifully clean, modern hotel in historic building

Ưu điểm: Design, decor, and room size

Khuyết điểm: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Ưu điểm: Location

Khuyết điểm: We booked a certain room online but when we arrived the us in a much smaller room then what we booked. We are very thorough. The suite was descriptive as to square footage. Finally to get what we originally booked we had to pay an up charge. Boo

Ưu điểm: The limited staff were very friendly

Khuyết điểm: Poor facilities not for young children, too noisy got no sleep. NOT a 5 star hotel. The bar is a large mini bar. Breakfast is limited if you like eggs you will be ok...far to expnsive for what it is.

Ưu điểm: staff

Khuyết điểm: too far to metro stops

Ưu điểm: Beautiful and well maintained. Staff was very accommodating.

Khuyết điểm: The breakfast buffet was extremely expensive and confusing.

Ưu điểm: epic location and awesome rooms

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Loved everything about our stay here - the accommodation was comfortable and clean, the staff were helpful and friendly, and the location was central and easily accessible!

Ưu điểm: Location: too close to touristic places, noisy at night. The bathroom and overall the space was fantastic.

Khuyết điểm: During winters the air is dry (a very closed environment) and we had trouble during nights.

Ưu điểm: Breakfast very good. Room was quiet and good bed

Khuyết điểm: The bar is not great --not best service,no draught beer/lager,very limited cocktail choice (no bloody mary) Some of our colleagues commented on the noise (rooms next to road)

Ưu điểm: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price

Khuyết điểm: Our room had electrical failures. The phone didn't work. The air conditioning didn't work well. It is controlled from a master room and not inside the room itself. It was not a bad experience but this is not even close to a five star hotel.

Ưu điểm: Formerly a palace, and it feels unique in that way. Termendous breakfast, friendly and helpful staff, lovely rooms, lobby and super great location.

Khuyết điểm: All great - however, the room was a bit warm, although it was unseasonably warm in Feb.

Ưu điểm: Location is awesome

Khuyết điểm: Definitely not a five star hotel. Air didn't work. There were electrical problems.

Ưu điểm: Location and the friendly staff

Khuyết điểm: Niks

Khuyết điểm: The most accommodating staff I have dealt with. We were a group of 9 and were looked after for transfers, taxis to games, late food, printing. Exceptionally friendly and professional.

Ưu điểm: Cleanliness and location

Khuyết điểm: The suite was not a good lay out

Ưu điểm: Beautiful interiors. Great localization. Nice service.

Khuyết điểm: Nothing

Ưu điểm: A warm welcome continued throughout out stay. All the staff were friendly and couldn’t do more. The hotel is beautiful inside and out in the perfect spot to explore Madrid.

Ưu điểm: The location is very practical.

Khuyết điểm: Breakfast selection was poor. No space to stop the car, for loading or unloading luggage.

Ưu điểm: Friendly staff, very helpful. Great rooms. very good location. clean

Khuyết điểm: Lifts a bit small and slow

Ưu điểm: The very friendly and helpful staff

Khuyết điểm: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable

Ưu điểm: Location. Hotel employee were awesome. Breakfast was spectacular.

Khuyết điểm: Walls paper thin. Dark rooms. Faced an inside courtyard which kept our room dark all the time. Felt constricting. No sunlight. No view. No gauge of weather.

Ưu điểm: Great location, great hotel for the price.

Ưu điểm: My room looked over the neptune fountain and onto the Museum de Prado!

Khuyết điểm: Not a lot of hot items on the breakfast buffet.

Ưu điểm: Very good breakfast.

Khuyết điểm: Absolutely indifferent receptionists.

Ưu điểm: Breakfast and central location.

Ưu điểm: The location is the only thing going for this hotel. Not much else I can say positive.

Khuyết điểm: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Ưu điểm: The location is great. Close to Atocha train station and not too far from the city center and famous Gran Via.

Khuyết điểm: We stayed here just one night as we had to take an early morning train to Alicante the next day! After the long flight all we needed was a quite room to get some rest and freshen up! Unfortunately, the walls are very thin and the drainage system had terrible sound insulation. The next door neighbor was up till 3am and we could easily hear the voices! The upstairs neighbor woke us up a few times throughout the night when flushing the toilet! In summary, if you are a light sleeper, this hotel is not the best choice!

Ưu điểm: We like the location and the staff.

Khuyết điểm: I was shocked that my 2 hardboiled eggs and yogurt (in room breakfast) was $30. My husband got fruit and Muesli and it was an additional $30. $60 for a small breakfast!!! Apparently if you order anything they charge you for a full buffet. Had I know that, I would have just gone downstairs to the buffet. The laundry service was also ridiculously priced. My husband washed 4 pairs of boxers and three pairs of socks and it was $60. Shame on us for not planning better, but shame on them for price gouging.

Ưu điểm: Value and comfort

Khuyết điểm: Noisy as they were repairing the building beginning of July

Ưu điểm: Was clean and comfortable

Ưu điểm: It was clean and pretty.

Khuyết điểm: The air conditioning or the fan/vents in the room were extremely loud and made a banging noise whenever you had it on. It was really bad.

Ưu điểm: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.

Ưu điểm: Location was very central

Ưu điểm: Restaurant, bars and terrace

Khuyết điểm: They had a fire alarm test but did not let us know so we paniced for nothing.

Ưu điểm: Individual members of staff were lovelies. The pool boy, bar staff and the night reception staff. It close to the shops and has good access to pretty much everywhere. On the surface it is very beautiful.

Khuyết điểm: Shower dripped constantly. The ac worked sometimes. Arrived with a child and 4 pieces of luggage not one person greeted or helped us down the steps into the foyer although there were at least 6 bell boys standing there. They seem to assume their customer want to steal from them. It's very strange. The pool is tiny and sunbeds are scarce. Apart from the one you can pay 100 euros to have all day. On the last day we decovered an infestation of red ants. Generally spent as little time in the hotel as possible.

Ưu điểm: - Amazing Breakfast with variety of fresh juices (my booking was not included with breakfast, but 9 Euro is not at all expensive for such a fabulous breakfast. and for child it was free. - kids play area in the lobby - my eight year old daughter enjoyed there a lot, and I have seen several kids happily playing (I seldom see such arrangement anywhere else) - excellent design make a luxury feeling - Bed and pillow was so comfortable and soft (one of the main component I looked when booking) - so met the expectation - enough space inside the room (though not a lot) - helping and smiling staff

Khuyết điểm: - Though toilet was neat and beautiful, shower area was not properly covered which made the shower water brings out of the designated place and made the entire toilet wet (they could make the proper coverage for the shower area) - waste bin in the toilet was damaged and had to use hand to open it ( it could be in my room only, unfortunately) - main door was not properly closing (could be my room issue only, unfortunately) - Location wasn't great as its far from city center - if you wish to walk daily to the centre or attraction this is not the place. you will have to rely taxi or metro. But if you go to airport, then you save a lot of time (though money is same from wherever you go to airport) as its end of the city.

Ưu điểm: Front desk staff are friendly and helpful. The hotel lobby is very nice and the breakfast for €9 was ok. But can find better places to eat just out side. It’s in a very good neiborhood.

Ưu điểm: The hotel is walking distance from parque el buen retiro, and has metro stops for two different lines and the airport shuttle within two blocks. The rooms are ample and clean, but my favorite feature of hotel was a handheld city guide (converted Google phone) that was programmed with suggestions for activities, and info about tourist attractions in city. I live in the USA so my phone would have been roaming and expensive to use. The city guide allowed me to navigate the city, and look up information as I walked around. It was extremely helpful.

Khuyết điểm: The hotel has closed it's entrance that accesses the sidewalk directly and I had to walk in and out of hotel through car tunnel, which felt a bit dicey as the sidewalk in the tunnel is very narrow.

Ưu điểm: Clean, nice and quiet area.

Khuyết điểm: Nothing

Ưu điểm: Very nice remodeled rooms Great location Staff and service was friendly and helpful Good air conditioning