Khách sạn ở Madrid nằm gần sân bay Museo de Cera de Madrid

Ưu điểm: Sonia - really wonderful member of the team - made sure we had everything we needed and gave us some great recommendations. A real asset to the hotel.

Khuyết điểm: It was far too warm.

Ưu điểm: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Khuyết điểm: Nothing

Ưu điểm: Well, this is a five star hotel, so pretty much everything was great! I would especially mention breakfast (ample and delicious, special thanks to the guy making omelette — perfect start of the day!) and location — close to the city center but not too much rush around. Many thanks to every last member of the staff — guys were extra friendly and helped us with everything. We’ll certainly come back again!

Khuyết điểm: TV in our room didn’t work during two New Year nights — but I of course understand that it can be hard to fix it during the national holiday. Never mind!

Ưu điểm: The staff made me feel very welcome. The style of the rooms. It was very comfortable

Khuyết điểm: No room numbers on the doors

Ưu điểm: Everything! The staff was helpful and friendly. Special thanks to Sonia Palmer and Maria in PR. I am looking forward to my return on the 15th February. The room had a balcony overlooking the city, the bathroom was spacious and clean. That would be great upon my return. I am currently looking into a room in Tangier on the 14th. See you soon!

Khuyết điểm: No complaints

Ưu điểm: Breakfast was excellent. Huge choice

Ưu điểm: THE BREAKFAST WAS JUST INCREDIBLE AND THE STAFF REALLY FRIENDLY.

Ưu điểm: Everythin very good! Clealiness, services and staff!

Ưu điểm: Very central near Gran Via in a quiet side street. Comfortable beds and spacious, modern style rooms. Friendly staff

Khuyết điểm: Beds (though comfortable) were two single beds put together. Not very handy for two people sleeping together

Ưu điểm: Hotel in the center of Madrid but in a quiet side street. With closed windows it was absolutely quiet. Booked the junior suite which was fantastic, spacious room with outside terrace.

Khuyết điểm: Nothing

Ưu điểm: People and service

Ưu điểm: Staff and location

Khuyết điểm: Little noisy in the corridor

Ưu điểm: It was perfect! It was my second time at this property and I really liked it! It is very well located, you can walk almost everywhere. There are metro stations and bus around. The wifi connection is great! Breakfast was really nice, with lots of different options!

Khuyết điểm: Everything was great!

Khuyết điểm: Will stay at Axel over and over again!

Ưu điểm: Location is great. Staff are very friendly Trendy decoration with lots of thoughtfulness

Khuyết điểm: Nothing

Ưu điểm: Extremely friendly staff, we got a free upgrade. Funny toiletries in the room!

Khuyết điểm: -

Ưu điểm: the room was exceptional and very beautifully decorated. the french doors opening onto a balcony facing the street added to the ambiance of the hotel. the bathroom was huge and well designed.

Khuyết điểm: a light over the sink would have helped shaving.

Ưu điểm: Very comfortable bed, good room size and heated pool in the roof (needs some maintenance though). Friendly staff. Funny decoration.

Khuyết điểm: Lack of amenities, no bathrobe or sleepers.

Ưu điểm: Staff are very helpful and friendly

Ưu điểm: Everything was beyond our expectations . We can really give the best comments about the front desk ! It changes everything in a hotel to have nice people welcoming you and doing the best during your checkout.

Khuyết điểm: -

Ưu điểm: The staff, the location.

Khuyết điểm: Dated heating. Dated bathroom.

Ưu điểm: Centrally located with view on parliament

Khuyết điểm: Breakfast was on the lower end with limited choice and the room was not sufficiently heated

Ưu điểm: Clean, good service

Khuyết điểm: Hotel room was a bit noisy - could hear people snoring and using the bathroom in neighbouring rooms, and walking down the corridor, to a higher extent than an average hotel, and certainly a hotel of this level. If the hotel is ever refurbished they should take that into account and try to incorporate better sound insulation material. The furnishings were also a bit dated.

Ưu điểm: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Khuyết điểm: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Ưu điểm: Breakfast is very good..excellent

Khuyết điểm: Room Décoration should be developed a little bit old fashioned but still very comfortable and value for the price.

Ưu điểm: The location is excellent

Ưu điểm: Great view and beautiful suite on the 5th floor

Ưu điểm: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Khuyết điểm: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Ưu điểm: location and breakfast are all right.

Khuyết điểm: The pillow and the duvet quality are awful!!! The shower facilities were bad too!

Ưu điểm: The staff were incredible the room was spacious the location perfect

Khuyết điểm: Nothing

Ưu điểm: really good beds.

Khuyết điểm: was expecting a great breakfast but well before the end of breakfast there was virtually nothing left. The gym was very basic. Very expensive - so much so that I made the mistake in thinking that the breakfast was included. Was expecting a lot more from the NH.

Ưu điểm: Everything was good staff helpful and breakfast very good.

Khuyết điểm: No Lift from underground car park stairs were hard as got bad knee.

Ưu điểm: fair price but better options in same price range in neighborhoods walking distance to tourist sites, restaurants, cafes and shopping streets. This hotel is on the far edge of Salamanca but far from Serrano which is the main shoppping street.

Khuyết điểm: Let me start with the worse. THE ROOM was STEAMING HOT and it is impossible to control the room temperature. I was told that the heating will be eventually turned off but I was at the hotel mid April when it was warm in Madrid; the room temperature was unbearable. I opened the windows and left the door open to generate a breeze but it was still too hot for an afternoon nap. The evening was better as nights cool off and I was able to open the window to let in cooler air. The hotel’s solution was to turn off the heat but that didn’t solve the problem during the days and afternoons. This needs to be fixed or I could not recommend this hotel. If you are a tourist, stay closer to Sol, Gran Via, Alcalá, Chueca or Centro where you find most places of interest to tourists. This hotel is on the edge of Salamanca far from Salamanca's chic shopping street Serrano. None of the places you will visit are walking distance. The hotel also need refurshining. It has an odd moth ball smell and the floor in my room was not clean and the floor laminate was torn. Stay elsewhere.