Khách sạn ở Marrakesh nằm gần sân bay Bab Debbagh

Ưu điểm: Perfect all the way, no comments. Should be a 7 star hotel

Khuyết điểm: everything was nice

Ưu điểm: Everything except the bedroom was dark! Needs more lighting!

Khuyết điểm: See above

Ưu điểm: Everything - just perfect

Khuyết điểm: The bedsheets. They don’t have a duvet and we have to put a blanket on top. This makes the bed sheets very heavy and not comfortable as it slides down all the time and we have to pull it back to the bed all night. It was horrible and. It’s not up to the international standard. The staff are friendly but some are lack of experience of international top hotel standards. Communications between different teams are not very smooth. Examples: 1. When we checked in we asked the lady to book a table at the Moroccan restaurant for the same evening and when we arrived at the restaurant they didn’t have our reservations and had to check for quite a while to confirm that. As hotel guests of the best hotel in the world this is not acceptable. 2. I asked for something from the reception to be sent to our room and it took them 3 times to finally get it right. Seems that the reception and the house keeping don’t understand each other. 3. We came back late at 8 pm one day from the mountains and we had a shower in the room before going to the French restaurant for dinner. Before we went for dinner we turned off the DND sign as a signal for housekeeping to clean the room but it want not done when we came back from dinner. Why don’t they have a ‘clean the room’ sign if they are not efficient enough? 4. We requested for a late check out and they said we can check out at 2 pm. At 1230 they called us and said that the next guests have arrived and wanted us to move out right away! Otherwise the room is spectacular. They just need more training and more exposures to the top top hospitality standards of the world. My expectations were very high because of their ranking and the price.

Ưu điểm: Garden and Spa Actually everything ♥️

Khuyết điểm: Nothing

Ưu điểm: Everything. My riad, hospitality, hamam, restaurants and everything else.

Ưu điểm: Breakfast was good but not included and very expensive at £25 per head per day. Big pool area was noisy with kids. It might be beneficial to designate one of the pools as a kids pool. It was a daily race for the sunbeds (nice loungers for two) but this can perhaps forgiven as it was a very busy period over new year. Hopefully it is not like that all the time. Room was very comfortable and exactly what we expected.

Khuyết điểm: Service was not amazing nor the check in experience. The lobby and check in area is very small area for such a large hotel. Staff were not overly friendly or helpful but none the less adequate- again maybe this was down the hotel being full.

Ưu điểm: Location and staff

Khuyết điểm: Dinner are over price and not so good!!

Ưu điểm: The whole place is beautiful, the staff are very friendly

Khuyết điểm: Nothing absolutely loved everything

Ưu điểm: great location and very friendly staff. booked three rooms very clean and comfy

Khuyết điểm: rooms facing street very noisey most nights

Ưu điểm: Location was great, walking distance to the Kasbah, Palace, The Main Square, and to all the Souks. Marriam & Redwan (both managers) they were very helpful, always wanting to do more. Breakfast was great, had different breakfast each morning. Dinner was fabulous - Tagine. Booked all our tours from the Riad and had a great experience going to Atlas Mountain. I felt safe, haven't stayed in a communal"house like" stay previously. Heating and hot water was great

Khuyết điểm: There was road work happening near the Riad, had to drag our bags in the dirt, but this was just a small unexpected thing but the people around were so helpful.

Ưu điểm: Beautiful interior and room. Great pool on the roof, with several sunbeds. Delicious breakfast. Flexible check-out.

Ưu điểm: Stayed here for 3 nights in January and had a wonderful stay. We arranged the transfer from the airport which I would recommend as it could be a little difficult and daunting to find on your own at first. We were met at arrivals and taken by taxi to the edge of the alley to the Riad where we were met by Mariam who guided us. Don't be put off by the alley, we walked it at night and never felt unsafe. Inside the Riad there's a beautiful courtyard with rooms around it. Everything is exceptionally clean and the rooms were spacious and well equipped. There is a cosy dining room where we had breakfast as it was too cold to eat upstairs on the roof terrace. The breakfast is good and different each day. We also booked the Tagine which was great value and excellent quality. Wine can be purchased 12 euros. There is a small plunge pool and sunbathing area on the roof with lovely views into the hotel garden next door. We also had the hammam and massage which was a great experience and great value. One of the highlights of staying in this Riad is the service you get from Mariam and Redone. They are so attentive and welcoming and cannot do enough for you. I was lucky enough to celebrate my 50th Birthday while I was there and was surprised by Redone at breakfast one morning when he came in with a cake singing Happy Birthday. It was such a lovely touch. The Riad is in easy walking distance of the Kasbah and Jemaa El Fna and the hop-on hop-off bus stops close by

Ưu điểm: Lovely breakfasts. Superb evening meal. Extremely helpful, friendly staff. Special thanks to Mariam and Redwane who worked so hard to make our stay enjoyable always with a smile on their face. Nothing was too much trouble Great location. Beautiful building.

Khuyết điểm: The lighting in the bedroom could have been a bit brighter perhaps. Nothing else.

Ưu điểm: Breakfast was simple but very nice and was made with love. We also booked a Hamam and massage - was really nice and I can recommend. The dinner which we ordered extra was delicious

Ưu điểm: All the staff was very friendly and helpfull, the breakfast was delicious en the location was perfect.

Ưu điểm: Really friendly staff, the food is delicious (I had the vegetable tagine), the rooms are beautiful and the roof top is a great place to chill out when you come back from the busy markets.

Khuyết điểm: Nothing major but the water pressure in the shower was a little low. I can't think of anything else.

Ưu điểm: Great location 10 minutes walk from the Médina. We were met at the airport & escorted to the Riad. First impressions are stunning! The Riad is absolutely beautiful, very traditional& our suite room faultless. The staff were extremely helpful, making sure I had ice, letting us have breakfast late, helping when an excursion didn’t turn up & anything else we needed. Breakfast was beautiful! The rooftop terrace is also lovely. Can’t fault the place & would definitely return.

Khuyết điểm: There’s nothing to dislike

Ưu điểm: Lovely Stay - Perfect position, 10 minutes walking from the main square. The staff was nice and welcoming. Great rooftop pool and private Hammam & Massage experience Totally recommended

Ưu điểm: Stuff in the riad was very frendly and profesional.Redouan guy on the front desk was perfect host.

Ưu điểm: Mariam and the staff was fantastic. Very clean and the food was very good.

Khuyết điểm: Nothing

Ưu điểm: Fabulous location in the Médina . Calm and cool once you step inside the door. Staff were amazing. Great breakfast and lovely rooms.

Khuyết điểm: Nothing at all to dislike

Ưu điểm: I loved that the concierge was able to coordinate a tour and transportation with people who spoke English. No one ever acted as if any request was any trouble. Location is amazing. This experience makes us want to return to Marrakesh.

Khuyết điểm: Not everyone speaks English but other than that, perfect!

Ưu điểm: This hotel is superb with great facilities

Khuyết điểm: Not applicable

Ưu điểm: Great pools; sun trap on the roof and lovely pool in the central atrium. Good restaurants. Fantastic staff on reception.

Khuyết điểm: Bathrooms need a little updating.

Khuyết điểm: Standard of food

Ưu điểm: Superb experience :) VERY friendly and helpful staff. When I mentioned about my wife's birthday during our stay we received free upgrade of room and delicious cake. Thank you very much we'll be back for sure. Beside hotel is designed with much care for details: a lot of beautiful gardens, old Marrakesh photos, beautiful furniture and many more "tasty" things. Perfect location - just 2 minutes walk from main souk and when you'll get tired you can go back to oasis of peace :)

Khuyết điểm: Nothing!

Ưu điểm: This is our sixth time at Les Jardin de la Koutoubia and still a great place to stay in Marrakech. Great location just off the main square. Lovely welcome from the staff as always. The room was beautiful and the breakfast had plenty of choice for all tastes. The heated pool on the third floor was really nice in the afternoon after a hectic time in the souks. Would highly recommend staying at Les Jardin de la Koutoubia. We will again next time in Marrakech.

Ưu điểm: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Ưu điểm: Brilliant location just a very short walk to the noisy medina area, but once inside the hotel complete quiet. All staff were exceptionally friendly and helpful. The breakfast was really good. We ate in the Indian restaurant twice which was really good and twice in the Mediterranean which was ok. Both pool areas really nice but I expect in the summer you would be hard pushed to get a bed by the pool, however, nice seating area outside the suite rooms on the ground floor in the annex part of the hotel.

Ưu điểm: Super hotel, very friendly and great service

Khuyết điểm: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Ưu điểm: Everything was great especially the staff and especially Fatima I and Mohammed I. the food was not good and the lighting in the rooms was poor.

Khuyết điểm: The mattress was very hard.

Ưu điểm: Welcoming and warm

Ưu điểm: The staff were very friendly. It is situated in a great location and is close to everything. The decor is beautiful and it was very clean.

Khuyết điểm: Thought it was slightly overpriced for what you get. Breakfast was not buffet every morning and their wasn't much variety on the days where the staff provide breakfast to the table.

Ưu điểm: The experience

Khuyết điểm: Location and timing, August isn't the best time of the year

Ưu điểm: This is the first review I've written for a stay, only because the experience was second to none. From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech

Khuyết điểm: I honestly can not think of anything. There was more I wish I could've taken advantage of, like the spa, etc. but that was due to the fact we weren't there long enough! Next time for sure though.

Ưu điểm: Location good.

Khuyết điểm: The Hotel has charged twice for tourist tax. Please be aware. Paid when I made the reservation the tourist tax and they charged me on my bill at the end of the holiday too! Sent emails to Hotel who now don't answer me. Contatced booking.com to help. Breakfast poor. Everything is cooked already like the nice Moroccan bread you put it on your plate but they take away and heat up but by then it is chewy! Need more variety. Fruit? Yoghurt? Can be noisy. One night there was a lot of noise at 4am and there seemed no one from the Hotel to sort this out!

Ưu điểm: The location is really good

Khuyết điểm: The ambition of the place is low and to expensive for what you get. The family room was situated so you could hear everything on the street and from the Riads restaurant which was located above the room. 2 star experience for a 4 star price

Ưu điểm: Beautiful decorations, great atmosphere, wonderful sky bar, nice and friendly staff. competent and very nice manager, wonderful time spent in this place, I will definitely go back there

Ưu điểm: The place was beautiful. Great location and very friendly attentive staff. Would definitely recommend and stay here again.

Ưu điểm: None

Khuyết điểm: Everything was perfect in this hotel, honestly can recommended.All team working well ,big thank you for making surprise for my boyfriend on his birthday day :)

Ưu điểm: Good location between Médina and Gueliz (within walking distance for both)..

Khuyết điểm: Daily cleaning of rooms weren’t done very well and concierge services could be improved

Ưu điểm: Professional Staff and .. High quality services

Ưu điểm: Clean, modern, and well cared for property.

Khuyết điểm: Staff was very attentive. Service was excellent.

Ưu điểm: Very beautiful hotel. Our room was great. Fresh flowers everywhere and nothing is too much trouble.

Khuyết điểm: We liked everything.

Ưu điểm: I felt like royalty. Everything was perfect. The staff are nice and efficient. It is located in town and is close to many attractions. I advice you stay there.

Khuyết điểm: Nothing. Everything Was excellent.

Ưu điểm: The bed was very comfortable and the staff was very friendly.

Khuyết điểm: My friend on checkout was treated very badly Reco is purposefully very bad and on top of that complaints to the group shall be sent!

Ưu điểm: Wonderful staff, a very good selection of breakfast items- even better was having it delivered each morning to room.

Khuyết điểm: Spa area did not have a warm water Jacuzzi which was disappointing.