Princess et Richmond

The staff were absolutely brilliant, so kind and so helpful. The hotel was very clean, the air con was brilliant. The bathroom was lovely and clean.

The solarium terrace was very disappointing. The photos didn’t really tell the whole story. It is very small and cramped. The gym was the only place in the hotel that didn’t have air conditioning which seemed counter intuitive. I opted to work out in my hotel room where there was good AC. Unfortunately the pillows were GIANT and resulted in forcing one’s head at an 80 degree angle. We opted to sleep on towels as it was very uncomfortable- I understand this is personal preference though. I also thought the breakfast was over priced for what was available. Had the breakfast been more affordable/ better for the price and some alternative pillows have been available, I would definitely go back to this hotel. There are truly so many positives with this hotel.