Tea Bush Hotel

I am really thankful for cooking my baby's meal, after preparing it by ourselves.

There are a lot of bad experiences, which we had there. we booked 4 rooms there. 1st day 1. window in the bath room of room 107 couldn't be locked. when we informed, the manager told us that there are CCTV cameras out side. ????? we were surprised about their attitude. 2. some of the facilities mentioned in the booking .com were not available. eg. free toiletries. (food was ok) 2nd day was the worst day! 3. Bottled water was served in the first day only (in booking.com, it was mentioned as free bottled water). Though, we asked for several times, since we couldn't go to the town at that night, they didn't served. 4. for the breakfast in the 2nd day, we ordered 7 string-hoppers potions, 1 rice and curry portion, and fruit plates (that was done in the 1st day night. In the first day also we had the same for the breakfast and it was ok. However, when it comes to the 2nd day, it was terrible.) in the 2nd day, first served the string-hoppers, but those were in reduced amount. then, we wait about half an hour and inquired about the rice and curry potion. we had a rice plate, but no curries. we inquired about the curries. they told us, we have to order that before. (rice and curry portion with no curries??????). the manager told us there is a chicken curry which was prepared for the hotel workers, they can serve that, if we like. I was really shocked, because, I ordered the rice and curry potion for my mother. Finally, we inquired about fruit plates. later they served plates after many of us left the table. We are paying for the stay and the food and not asking for free of charge (Overpaid, really not worth). As Sri Lankans we all know hospitality well. Don't dishonor that quality of our nation. Hope you can manage the things better in the future. I wish you all the best!

The view and the gardener. Nice and well kept garden.

Depressing hotel, almost empty and the roof was being repaired so we were placed in the new building . Room was not properly cleaned waste basket not empty. No bar, no beer, not even soft drinks. We asked to check out one day earlier and agreed on paying 25% forthat night. At check-out the agreement was no longer valid

It had driver accommodation and a comfortable bed

On arrival we realised that there was a major building programme going on involving replacing the roof. The lounge areas and bar were out of action as a result of this. There was a lot of noise from 0730 until 1700! Construction of a 700 bed mega hotel is under construction just in front of the hotel. There was no view from our room at all. An alternative in the annexe smelt badly of damp and mould. Unidentified animals were moving about on our ceiling at night. The evening meal of grilled chicken took an hour to produce and try had no bottled drinks, even soft drinks. We think we were the only visitors bar possibly one other. As far as we are concerned the information given on the website misrepresented the actual condition of the hotel and if we had realised the situation we woud have gone elsewhere.