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|Khoảng cách đến trung tâm thành phố||6,3 km|
|Điểm đánh giá vị trí||7,8|
|Sân bay gần nhất||Cancun|
|Khoảng cách đến sân bay||44,5 km|
Phòng hạng sang
Phòng nhà vua
Phòng nghỉ dưỡng
Phòng tiêu chuẩn
Phòng cao cấp
Phòng sang trọng
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Ổnthg 6 20195,8
The restaurant staff were really lovely and really looked after us, particularly at breakfast. The rooms (bar the security issue) are nice and spacious with their own plunge pools. The housekeeping staff did an excellent job cleaning each day.
Didnt get the all inclusive package (which was an additional $390 a day for 2 people), the costs of food and drinks were extremely high which forced us to have to go out a lot.I dont mind paying $200 for a meal when I feel I am getting good value but this distinctly felt like we were being ripped off. The resort is small and located nextdoor to a very large party resort where the music was extremely loud in the evenings and you could hear it in your room, their solution to this is to provide ear plugs for you beside the bed. There was also an issue with a peeping Tom, I was in my room lying on the bed when I noticed the top of someone's head at the window sill, when I stood up and went over he stood up and ran off through a gap in the fence. Thankfully this was on my last day as I don't think I would have stayed on in the resort as it was so unsettling. Two other couples also reported the same, and I found reviews dating back to 2017 stating this has happened to others. Very disappointing the resort has not treated this more seriously and improved security.
Tuyệt hảothg 6 201910,0
Unique, where the jungle meets the sea. Best service and happiest, friendliest staff we have encountered anywhere. Magnificent villa and nothing was too much trouble
WiFi in the villas is not great and the TV sets need upgrading
Tốtthg 4 20196,7
We've traveled to Mexico during April 4-8, 2019. The best part of our experience was the villa. Though, we had to ask to move us on the second day as the first home was super noisy due to the hotel next door. We had to look for Edgar to confirm the move - I'd expect to be looked for... The second villa was fantastic - clean and very comfortable. We were offered a free dinner after we've complained about the noise, bad service and cold coffee - it was a great gesture, thank you!
A lot of things, for the money we've paid (we like comfort and we know what we want): 1. we were asked to pay for our breakfast - even though it was included - not a biggie but unpleasant. 2. service during breakfast was slow and coffee was cold - after I officially complained, all got fantastic and quick. However, for the class of hotel it is, this should not be happening. Ever. 3. the beach is horrible - we were not able to swim as it has stones and rocks everywhere at the shore line - simply impossible. Should we known it is this way - I'd have chosen Tulum instead. 4. next door (literally, no separation) is cheap noisy hotel with a disco at nights and then - a public beach. Hmm... No privacy... Not sure this is what anyone wanted next to the upscale hotel... 5. shocking prices for food and beverages. I should stress - the quality is amazing. However, a small glass of juice is $8, the cheapest glass of wine is $15... Shall I continue? We live in DC and go to good restaurants - such prices don't exist... this is ridiculous for Mexico.
Tuyệt hảothg 3 201910,0
Perfect hotel, with lovely staff!
Tuyệt hảothg 3 20199,6
I believe this is one of the top hotels in the area. If you like top service, small and luxurious hotels this is the place to be. We received an upgrade. We expierenced top staff service, everything you asked they did their best. The rooms are beautifully located, the beach beds with thick and nice cushions and the swinging beds on the beach are delicious for a relaxing stay. The spa is wonderfull.
A larger pool for fitness swimming, but it is still very OK. Better flip flops or sandals in the room. Plastic shower cap
Tọa lạc ở Playa del Carmen, Viceroy Riviera Maya gần biển, cách Sân golf El Camaleon Mayakoba và Sân Golf Grand Coral Riviera Maya 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, dịch vụ xe limo/xe đưa đón hạng sang và báo miễn phí ở sảnh. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
9,0 Tuyệt hảo
dựa trên 473 đánh giá
Giá Trị so với Đồng Tiền
Những điều cần biết
- Tòa nhà đẹp
- Dịch vụ thân thiện
- Tiện ích khách sạn tốt
- Dịch vụ chuyên nghiệp
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Viceroy Riviera Maya
Những thắng cảnh phổ biến nhất
- El Camaleón Mayakoba Golf Club 3 km
- Mamita's Beach Club 4,9 km
- Parque Natural Tres Ríos 5,2 km
- Muelle Navega 5,3 km
- Parque 28 de julio 5,9 km
- Playa principal de Playa del Carmen 6 km
Phương thức giao thông