Mercure Recife Navegantes Hotel

Absolutely nothing!

First of all, it is worth to mention that the hotel is being refurbished , although we haven’t been informed by the time of the reservation. The check in took almost 30 minutes because the receptionist was confused with a number of complaints from multiple guests and did not provide accurate information about the breakfast, hotel facilities and the beach service. they were all rude and impatient with clients. When we finally managed to go to our room (elevators are old and slow and normally take 5 to 10 minutes to go few floors up or down), we were surprised with the furnitures; dirty and damaged; hotel offers only one small towel per guest and one face towel per room. Worthless to complain or to call the “busy” receptionists. The air conditioner was noisy and the fan blades were broken. But absolutely NOTHING could be worse than the breakfast... the breakfast is served in a small meeting room and the acoustic of the place along with the noisy sound of the air conditioners creates a sensation of being in a punk rock concert at 7am! In the buffet the consistence maintained ::: processed juices, (cold)hot-meals and a miserable variety of cheese and breads. There was normally one waitress in the room .... and she looked like of working in slavery conditions! I was very disappointed as I was expecting to find #accor #mercure quality standards.... as I normally I do in Salvador, Brasilia, Rio... I paid a thousand reais for three days! it is disgusting and revolting to face a situation like that.... an abandoned making money misleading the clients. Will definitely never come back to this place!

Near the beaches

The Room is not dark enough, the bath ia small

Internet was terrible and did not work