Reno khu nghỉ dưỡng

Ưu điểm: Location

Khuyết điểm: Smoking in the casino because it travels into the hotel rooms.

Khuyết điểm: Handicap room is at the end of the hall as far from the elevator as can be. Very difficult for wheelchair users

Ưu điểm: The room was large and nice. The staff was polite and accommodating.

Khuyết điểm: Checking into the hotel was a little difficult only for the fact as a non smoker it was hard to breathe. There were several black hairs in the bathroom. The two of us in the room were both blonde. The water was only lukewarm, not hot.

Ưu điểm: Very clean comfortable bed. Huge room

Khuyết điểm: The smell of smoke

Ưu điểm: The beds

Khuyết điểm: No

Ưu điểm: The restaurant's were great! The pool area was very nice, but I could see it being too crowded for use during the summer.

Ưu điểm: Room was clean n fit the the description as advertised

Khuyết điểm: Could hear people outside the door trying to get into their own rooms. Thin walls?? Weird

Ưu điểm: Steak house was amazing

Khuyết điểm: No

Ưu điểm: Proximity to the convention facilities

Ưu điểm: Location is near the airport

Khuyết điểm: It's a casino in Nevada, so there is smoking in the casino and you have to walk thru the casino to get to and from the restaurants. Therefore while the hotel room was non-smoking, there was no way to avoid the smoke in the casino area.

Ưu điểm: Comfortable bedding, concierge lounge was very nice, continental breakfast was good, they have afternoon desserts and tea/coffee and evening appetizers. Which was very good.

Khuyết điểm: Poor lighting over dressers. We contacted the hotel concering this.

Ưu điểm: The staff is very kind and helpful. I was there for business and they took great care of me. Like other casinos, the space inside the hotel is dry. I took advantage of the wonderful spa services and their steak house. I highly recommend both!

Khuyết điểm: The lack of elevators for such a large facility was noted on several occasions during my stay.

Ưu điểm: I enjoyed the sports book area, since I play the horses

Khuyết điểm: My wife thought our room was noisy,, I did not notice, but then I have a hearing problem

Ưu điểm: Casino entertainment fun. Casino staff friendly. All staff were personable. Hotel was clean and decore was very nice.

Khuyết điểm: Staff was not well informed. Service at the deli was poor

Ưu điểm: Excellent room at very good price

Ưu điểm: Large rooms with great views. Great restaurants. Active casino.good service.

Khuyết điểm: liked everything about this hotel. No Compaints.

Ưu điểm: Staff was excellent. My brother had a medical problem and I could not say enough about the support given by the staff.

Ưu điểm: Friendly and courteus staff and cleanliness of premises

Khuyết điểm: No

Ưu điểm: Room was delightful. Staff was friendly and helpful

Khuyết điểm: Main casino area had strong, noticeable cigarette smoke. Non-smoking area is smaller but adequate. I understand a larger non-smoking area will soon be available.

Ưu điểm: Proximity to freeway. Clean casino. Well lite parking areas.

Khuyết điểm: I was absolutely stunned that there was a planned power outage in the middle of the night and we were NOT told ahead of time. When I called the desk at 4:20 am they could not even provide a flashlight or any other form of light to dress by? My wife and had to leave the door to the hall open to get light. We were told some elevators worked, but ours did not reach the ground floor! Not a happy perso

Ưu điểm: Near to the convention center, which is where I needed to go during the day.

Khuyết điểm: Even though the room I had was a non smoking room, there was still the smell of smoke in my room. The valet parked my very clean BMW out in the elements and when it was time to leave the car looked like it had been in a mud storm.

Ưu điểm: No hazzle, everything just worked.

Ưu điểm: We loved that the Row was a combo of 3 connected casinos. It was great to have those options of lots of gambling and restaurants and bars. The best service we had was at the Silver Legacy bar right on front of the sports book area. Steve and a young lady who's name i didn't catch took great care of us all 4 days we were there. It was the only place at Silver Legacy I could get a comped drink while gambling. Bell hops were also fantastic and helpful.

Khuyết điểm: The toilet in our room didn't flush for the 1st day. The second day we called for maintenance to come fix it. The lady that answered the phone when we dialed maintenance was unprofessional. We told her we needed to shower and use the toilet so we could get going with our day. When I asked her how long it would be cause again, it was 9am and we needed to use the toilet she sternly replied "No" and that was the end of the convo. After waiting a bit we called the front desk where the young lady was very nice and apologetic and got someone there immediately. They had to replace the toilet. No safe in our room was a negative as we had alot of cash with us. The other disappointing thing was the lack of cocktail service in the casino Saturday night. This night I spent most of my time and most money gambling and i couldn't get NOT EVEN 1 drink. I asked several people if they could get cocktail service to the areas I was in and was told "of course"and it never happened. We did not have that same experience if wandered over to Eldorado do we spent the remaining 3 days gambling there.

Ưu điểm: We loved the jacuzzi tub in the room and huge bathroom. We also enjoyed our time at the pool and Circus Circus.

Khuyết điểm: We know it’s due to Covid, but a lot of the restaurants and such were closed.i was also told it would be a $50 refundable deposit and there’s an $85 hold on my card.

Ưu điểm: The rooms were very clean, but the guests were too wild. I did not sleep well at all with guests screaming, kids crying, etc.

Khuyết điểm: The thin walls and loud screaming, throwing things, kids crying from annoying guests.

Ưu điểm: Everything else was wonderful. My room, although not spacious, was beautiful, comfortable and quiet.

Khuyết điểm: My only issue was, I had no idea where to go as far as finding parking and the turn out was full to drop off bags and the bell hops could not go to the parking structure to help with my bags.

Ưu điểm: The room was nice to stay in. Easy access to go gamble.

Ưu điểm: Room was clean, everything was nice

Khuyết điểm: Room was pretty small for a “Deluxe King Suite”

Ưu điểm: room and are dirty and the stuff ready rude no good at all

Khuyết điểm: nothing

Ưu điểm: clean and comfortable

Khuyết điểm: the circus circus lighted clown was creepy. very difficult to enter hotel with most entrances closed

Ưu điểm: It was good how they had everything spaced out with this virus going on.

Khuyết điểm: I didn't like when we walked outside how there was homeless people everywhere sometimes we like to walk over to get an Awful Awful Burger or souvenirs but this time we did not feel comfortable leaving the Row to even go take pictures by the RENO sign☹️

Ưu điểm: Nice staff...follow rules and regulations for covid 19, nice room

Khuyết điểm: The carpet in the room was not clean.

Khuyết điểm: Room needed to be cleaned. Crumbs on the carpet, and chair was filthy.

Ưu điểm: Cool atmosphere. Nice rooms with comfortable beds.

Khuyết điểm: There were shady people milling around the hotel lobby. Also my husband overheard drug deals going on in front of him and the two guys making the deal weren’t even being discreet about it. I wouldn’t have felt safe if I was there without a m

Ưu điểm: it was clean and a nice crowd

Ưu điểm: We found the hotel & parking well located and easy to find, room very clean and great view,

Ưu điểm: The staff were extremely friendly and made us feel welcome. I can honestly say that I have never been to a casino/resort as lovely as this one.

Khuyết điểm: I cannot think of anything.

Ưu điểm: the comfort of the bed and pillows was fantastic. My niece and I almost did not wake up, we both slept so sound.

Khuyết điểm: I stay there often, I go to tax seminars and I have no complaints. Sorry I couldn't find something critical, but I have none.

Ưu điểm: Parking and check-in were very easy. The room was comfortable.

Khuyết điểm: The pillows were uncomfortable - very high and hard. The food was very expensive.

Ưu điểm: everything but price

Khuyết điểm: malfunctioning curtains

Ưu điểm: Excellent selection of restaurants.

Ưu điểm: Housekeeping was fine! Bed made,everything was clean. Staff was vey courteous. The hotel itself is beautiful.

Khuyết điểm: There was mold on the shower vent which made my allergies go crazy!!! There was an oxidizer in the room, (for what, I do not know, unless to get rid of the mold, which could have been accomplished by cleaning the vent) The lite in the shower went out (Bulb blew out). The main complaint was the room air;there was something very wrong here which made my stay VERY uncomfortable. The executive suite was beautiful but miserable because of the air quality.

Ưu điểm: the variet of things to do

Ưu điểm: nice room,friendly staff

Khuyết điểm: no coffee in room

Ưu điểm: Not much other than location/beautiful building. However after an hour check-I’m we were out in a dirty room that hadn’t been touched by housekeeping. Then waited 45 mins to be put into a new room & that room was dirty too and smelled like s

Khuyết điểm: Extremely long check in, checked into a dirty room not cleaned from previous tenant, waited 45 mins for ANOTHER room, that room had towels on the floor! & it smelled so much like cigarette smoke! Front desk didn’t even apologize!

Ưu điểm: The room was large for our party of four. Lots of cabinet space and liked the mini-bar set up.

Khuyết điểm: No places to hang up used towels. It was a long, difficult process to check in and it was difficult to communicate with staff.

Ưu điểm: Nice pool

Khuyết điểm: Housekeeping was horrible. Never services the room.

Ưu điểm: The age range of the guests was very cool. 25 to mid forties some were young families others looked to be locals in same age group.

Khuyết điểm: At express checkout time, completed on the TV inside the room, at the very last seconds of the stay they listed fees that equalled $37. Hotel service fees, not extra stuff I ordered. Plus the $50 room deposit.still haven't got that back into my account.

Ưu điểm: Amenities, food choices and ease of getting a taxi.

Khuyết điểm: Restaurants need to open earlier especially on a weekend. 5:00 opening is too late for us to have a pizza lunch. The sheet in our room was torn. A rather large hole was right on the sheet. Time it took to get clean towels to our room was ridiculous.

Ưu điểm: Activities on the property.

Khuyết điểm: They did not clean the room or deliver fresh towels daily.

Ưu điểm: Location; great for day trips to Virginia City, Carson City, Sacramento, CA. Great arcade and pool area. You don't need to leave the property to entertain yourself. Walmart is one block away within walking distance.

Khuyết điểm: Interaction with front desk was underwhelming. Management should instruct front desk staff to say, "We are glad you are here" or something to that effect since masks cover up smiles/facial expressions.

Ưu điểm: Great price, great location, impressive size. Free parking.

Khuyết điểm: Kinda smokey. Pool closed way too early.

Ưu điểm: Very peaceful and slept good.

Khuyết điểm: Food choices late night. Had to drive somewhere to eat.

Ưu điểm: Location and room rate

Khuyết điểm: While the room had a beautiful, fresh look, the sheets smelled of smoke (non-smoking room).

Ưu điểm: close to Walmart department store and river,

Khuyết điểm: had a bad experience while were there don't have microwave and don't clean the room' when we got inside the room the house keeping spray the room with the chemicals i did not sleep for the whole night for migraine head ache.they dont fallow distancing'

Ưu điểm: The room was very spacious and the beds were very comfortable. Parking lot is close to lobby. Lots of different food options and entertainment. Hotel was bowling alley, movie theater, arcade, escape room.

Ưu điểm: Visited with my son, who was in Reno to play football.

Khuyết điểm: I didn't gamble much

Ưu điểm: comfortable bed; clean room; convenient restaurants; variety of restaurants

Ưu điểm: i felt very comfortable there like i was at home casino slots good variety and payouts

Khuyết điểm: everything was good

Ưu điểm: Many restaurants in complex

Khuyết điểm: The room was old with no proper aircon, the carpets need cleaning. Peppermill rooms were excellently remodelled

Ưu điểm: I had a nice time at The Grand Sierra Resort and Casino. THere was a variety of food and activities for all ages and room service was great!! Check - in was fast and easy...

Ưu điểm: We liked the different activities that were available to us such as bowling and the snowmobile trips. Our room was very nice as well.

Khuyết điểm: This Hotel Resort is a place where the local teenagers hang out at on the weekend. So our 4 night stay could have been better if there we not as many drunk, half naked teenagers/young adults hanging in the lobbies and around the casino.

Khuyết điểm: Spacious but rooms need updating.

Ưu điểm: Will definitely return :)

Khuyết điểm: beside the power going out in the entire hotel and casino on saturday night and some people getting comp rooms and others did not not too bad of stay

Ưu điểm: The room was large, well furnished, clean and quiet. Cleanup by maid was timely and friendly. Restaurants were excellent and food affordable. Although we did not use them the casino, spa and sports activities were available.