Khách sạn ở Reno nằm gần National Bowling Stadium

Ưu điểm: Breakfast atmosphere not real good!

Khuyết điểm: Restaurant seemed like just an afterthought, not a re as l restaursnt.

Ưu điểm: The view of the Truckee River is absolutely stunning.

Khuyết điểm: The lobby can be a bit more generous.

Ưu điểm: The location was perfect for the event we attended. Friendliness of staff and having a very clean, comfortable and stylish hotel

Khuyết điểm: Trying to figure out the air conditioner was a little annoying but turned out fine

Ưu điểm: Cleaningness

Khuyết điểm: Price to high

Ưu điểm: ALL GOOD

Khuyết điểm: NADA

Ưu điểm: Everything was wonderful. Great location for seeing a ball game.

Khuyết điểm: Nothing. I have no compliments.

Ưu điểm: The hotel is very clean, bed very comfortable!

Khuyết điểm: The layout of the room was difficult to watch tv while trying to relax in bed. Though I see the design with the couch but the bed is much more comfortable than the couch (obviously). Also disappointed about the no room service, almost every hotel has it and I already paid too much for my room, I can’t even have some food delivered?

Ưu điểm: The location and view

Khuyết điểm: All good

Ưu điểm: The non smoking

Khuyết điểm: No free breakfast

Khuyết điểm: The way breakfast is organized.

Ưu điểm: Comfortable room and clean

Khuyết điểm: People that hung out across the river.

Khuyết điểm: Coffe should have been complementary for the price you pay for the room.

Ưu điểm: This was the best location for families with access to the river park.

Khuyết điểm: Ventilation in the room could be better.

Ưu điểm: loved the location, close to the Riverwalk, able to walk to other casinos, indoor swimming pool

Khuyết điểm: We were close to the Service elevator and can hear the sound all night long like there was construction going on. Their parking arrangement was valet parking only, no self parking.

Ưu điểm: Great place The rooms were clean and Large size I would definitely come back ..

Khuyết điểm: The lobby seemed very dated Everyone was friendly and knowledgeable ...

Ưu điểm: 1. Antiques. And a warm ambiance 2. Staff were engaging and friendly 3. Beautiful indoor pool 4. Our room was very spacious with floor to ceiling windows overlooking the casinos 5. NOT a casino hotel 6. Smoke free

Khuyết điểm: 1. Maid service was sadly inconsistent and lacking during our week long stay. Full service is every other day. Towels and bed making/straightening are on the alternate days, which was fine. BUT, We were there for 1 week. It was however over Labor day weekend, still they should be prepared for that...even with Burning Man and a ribfest, some Asian concert, etc going on.. On Saturday our room was not touched/straightened or cleaned in any way. The info given upon arrival says maid service was provided until 3 pm. We were out the door by noon and came back at 7 pm to only 2 towels for 3 people and 1 wash cloth which. Nothing refreshed, clean or new. I mentioned it to the desk that evening. Nothing was done at the time and I was told to tell them in the morning. We did so as we left to go sightseeing in the morning for the day. We came back to our room again not being straightened or cleaned and a pile of 4 towels, 3 hand towel and 3 wash clothes laying on top of our suitcase in the bedroom for us to hang on the towel racks. 2. Mandatory valet. The valets were as excellent and as timely as 1 person could be. Again, a holiday weekend with a full hotel and 1 valet trying to help with others with multiple pieces of luggage and make repeated trips to the various parking levels to return or retrieve vehicles . There were 5 people in closing us waiting with luggage for their cars on Sunday morning. We just wanted to go visit Tahoe for the day (no luggage) 3. Location. :( The hotel/pool/fitness room, etc. is beautiful and comfortable. However the location is in a VERY sketchy part of town. Don't go walking at night! It is across the street from some low income housing or something, a bar and near the river (riverwalk) where the homeless sleep at night .There were a LOT of homeless peoplevwho appeared mentally ill or on drugs in the area.

Ưu điểm: Reno - Downtown food is really good Chester - everything closes around 9pm. Buy food from Reno. Highway 395 - 2 1/2 hour journey.

Khuyết điểm: N/A

Ưu điểm: Staff was friendly. Breakfast was great. Bartender friendly and drinks were very affordable.

Khuyết điểm: Not enough ice from the ice machine.

Ưu điểm: It was very close to our event venue, in fact, it was within walking distance. The staff were very welcoming and courteous at the Front Desk. The room was very clean, spacious, and quiet. We enjoyed the eclectic furnishings and decor throughout the hotel.

Khuyết điểm: We didn’t like not being able to take our luggage up to our room and not being able to park our own car.

Ưu điểm: Retro-style hotel, but everything is working, beautifully decorated and functional. Staff was super friendly and helpful. The newly renovated 7th floor includes many cool guest amenities, including an indoor pool with a large TV screen, a bar ("thirsties") and more.

Khuyết điểm: Could not get hot chocolate anywhere in the hotel. Breakfast had coffee, but no tea options.

Ưu điểm: The staff were friendly and professional. The breakfast team was AMAZING, even though they were bombarded with orders, they whipped out omelettes and waffles fast as they could, with smiles on their faces! Good job!

Khuyết điểm: It was great, I thought breakfast was included in price, but it was totally worth it

Ưu điểm: The hotel is very old but very well kept and has lot of charm.I would recommend this hotel to anyone staying in reno.We would certainly stay there again if we return to reno.

Khuyết điểm: Nothing

Ưu điểm: Ambiance is everything. Large, well furnished room with floor to ceiling windows.

Khuyết điểm: Nothing!

Ưu điểm: Very nice room with city view, beds are so comfortable! 10 minutes by car far from airport.

Khuyết điểm: no

Khuyết điểm: All the fees

Ưu điểm: Location

Khuyết điểm: The price for value. Heater broken. Small tv. Pool unappealing. Old. Casino ok. Buffet good.

Ưu điểm: The staff and accommodations

Khuyết điểm: The room

Ưu điểm: Bed was comfortable, view good.

Khuyết điểm: We clearly had 3 people in our room as per the reservations but only got two sets of towels and one set of shampoo and conditioner.

Ưu điểm: Good all- inclusive place. Just didn't get a great vibe from it. The restaurant wasn't terrific. Good, but not terrific.

Ưu điểm: Room

Khuyết điểm: No

Ưu điểm: This place is really nice considering how long they’ve been I business

Ưu điểm: Really enjoyed the 3 properties connected and the ability to move between all 3. The restaurants were very affordable and the food was great. Staff was helpful and friendly. The location was perfect.

Khuyết điểm: The rooms shown on the website do not match the rooms available. We were told the newly remodeled rooms were Smoking ONLY. Our room was clean, but dated. The bed was fantastic and comfortable. Not really a deal breaker, but you could tell you were in an older casino.

Ưu điểm: I loved the room service options. And it was very quick.

Ưu điểm: Location was great, Food (buffet) was very good. Didn't get a chance to eat breakfast, left to early. Would stay there again.

Khuyết điểm: Parking was a challenge, First room door key didn't work, next room bath tub drain plug was missing. But those were a minor inconvenience.

Ưu điểm: Nothing

Khuyết điểm: The hotel had big bugs on bed and bathroom .i got poked by them i was itching and and burning i showed the hotel staff all the red dots on my arms and did nothing about it .im am very upset about this stay

Ưu điểm: Amazing view from our room! Great jet tub. Front desk very friendly and helpful. She even pronounced my name right the first try which rarely happens. Great comfy bed with robes and a slips to get cozy in after the tub.

Ưu điểm: Upscale. Affordable for midweek, last minute trip. Staff super friendly

Khuyết điểm: No fridge or microwave. Ice machine was way down the hall.

Ưu điểm: Great place to stay....

Khuyết điểm: Everything was great

Ưu điểm: Location

Khuyết điểm: The rooms are very outdated. AC and toilet did not work well. Furniture, tv, alarm clock were old. Not even a USB plug... it’s 2019!

Ưu điểm: The breakfast was tasty and the portion was good. We found the room a bit plain and old and no hot water in the morning on our second day.

Khuyết điểm: The bathroom and bedroom could be fresher up a bit more, too old and too plain.

Ưu điểm: The location was great! Not far from all the action of downtown and just a short drive to other locations. We went for the Great Balloon Race, and it was a short 10 min drive to the location. Parking was a little confusing, but once we figured it out it was easy.

Khuyết điểm: At the time we arrived it was late (11pm or so). There was a line for check in with only a few receptionists available. Once the line grew longer, there were more receptionists available to help.

Ưu điểm: Food was good but pricey

Khuyết điểm: Resort fee is ridiculous. Raise room rates or charge for each use of swimming pool or other so called "resort amenity". Don't charge me extra for what I don't use

Ưu điểm: staff very helpful and pleasant / good assortment of places to eat / enjoyed the in room coffee service

Khuyết điểm: fridge in room

Ưu điểm: The staff was friendly, they smiled genuinely and were very helpful. "Doc" was a joy he is a real asset as a staff member. He was knowledgable, friendly and kind. He talked to everyone while we were in line to check in to calm our nerves. Keep Doc on staff! The room was comfortable we had a nice view of the mountains. Room service was friendly and helpful since there wasn't a room service menu to be found in our room, they patiently went through the menu to help me decide what to order.

Khuyết điểm: A table with 2 chairs to eat or drink at would have been nice. The bathroom sink had a big crack in it and the toilet seat was broken, it slid around when we used it. The shower wall looked like it may have mold in the grout.

Ưu điểm: Check in staff was teriffic

Khuyết điểm: Smoling smell

Ưu điểm: Location. We were here for the Reno ballon festival. We walked as there was no shuttle they comped resort fees when I complained

Khuyết điểm: Room smelled of smoke even though non smoking. Reception security on the weekend was amazingly rude!!

Ưu điểm: It's okay. The view from the window was great

Khuyết điểm: It's not easy to find your way around. The shower was small and very basic.

Khuyết điểm: I sent an email from storie04@gmail

Ưu điểm: Customer service is really bad

Khuyết điểm: Customer service is just really bad and on the site it tells you to pay when u get to the hotel that’s not true they will charge your card before you get there

Ưu điểm: The breakfast was very substantial .Much to choose from including waffle maker ….All well stocked and not skimpy

Khuyết điểm: Elevator local access doors were locked requiring walk around through lobby. I understand though with todays climate of security issues. If one family member is willing to do the walk around the doors are operable from the inside to allow immediate access .

Ưu điểm: Room was nice and clean. Easy to find

Khuyết điểm: The pool/spa was shared with another hotel. Not a lot of parking

Ưu điểm: Nice comfortable bed and pillows.

Khuyết điểm: Fire alarm went off in the middle of the night. Not enough staffing on sight to handle the situation. Took about an hour to turn it off.

Ưu điểm: We like the young man that checked us in, we liked using booking.com, and the building was quiet.

Khuyết điểm: First this was not a horrible experience or anything, but just a list of random unfortunate events, First 5 minutes in room we discover we have no power in one wall, no tv. Lights etc. The wonderful young man came right down to save the day. He fixed the issue, however the breaker popped as soon as he left. So he moved us over room over, totally ok. We are vendors and were there for the balloon race, our hours were crazy, we had to be at the grounds at 2am to like noon. So cleaning our room was a challenge in just didn't happen . even though we tried to work with the housekeeping. The parking us beyond horrible! But that's on the city planning dept. Lastly this building does need some repairs. Doors don't work etc.

Ưu điểm: The very friendly staff

Khuyết điểm: Parking and very outdated beds

Ưu điểm: I'm trying to find something I liked, got nothing.

Khuyết điểm: Attitude

Ưu điểm: Good location, that’s about it.

Khuyết điểm: Half the outlets in first room didn’t work including TV. Switched rooms to one that worked after trying once and being told I can’t change rooms and that they put in a work order instead. An hour later no one shows up so I went to from desk and asked for a new room again and was finally granted one. Entire 1st floor smells super funky like heavy aerosol air freshener trying to cover musty old smells from the rooms or something. Side door of hotel doesn’t work to get to rooms. Staff seemed to be more preoccupied with “bucket checks” whatever that is, than checking folks in. Line to check in was 5 people long as the only gentleman with the red hair man-bun at the front desk literally counted nickels in front of the guests without helping or acknowledging them. Instead we got to listen to him reprimand another employee for “not doing his f***ing bucket checks at the end of the night”. Overall not very impressed with this place or some of the staff, but maybe that’s why it’s so cheap. Woman at front desk overnight one night was very pleasant and friendly however!

Ưu điểm: Nice hostel near Walmart and other facilities. Simple but good breakfast friendly staff.

Khuyết điểm: The hotel needs to be refreshed the floors are quite old and not welcoming...

Ưu điểm: Location was convenient. All was very clean.

Khuyết điểm: The breakfast was missing? The staff sent us across the parking lot to another hotel for the continental breakfast. The problem with this was a large crowd all trying to serve themselves. The room air conditioner was noisy. The front desk personnel had no knowledge of local restaurants. It must be a frequent question?

Ưu điểm: Affordable

Khuyết điểm: The hotel staff was unprofessional and not the least bit concerned about professional service. Upon arrival the clerk did not acknowledge my presence for at least five minutes while he counted out his cash drawer. The facilities are run down and dirty.

Ưu điểm: everything

Khuyết điểm: N/A