Riverview Inn and Suites Ascend Hotel Collection

Nice place, spacious rooms , right on the river with a nice view out the windows in the room

Outdated and sad! Don't touch the food!!!

The bed was comfortable, lobby was cool and funky.

First room had a broken window and smelled bad! Continental breakfast included the worst "eggs" ever and rotten milk!

WORST POSSIBLE PLACE TO STAY

I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to cancel the reservation but they would NOT cancel the first night. They did refund the other 2 nights that I had paid. STAY AWAY FROM THIS PLACE. It is nasty and smells and they will not give you money back once you've booked. Totally disgusted!

Old Beauty Needs Renovation

The views of the river are beautiful. Beautiful old woodwork in the reception area.

Walking in, you can tell this resort was once something special but it hasn't been kept up. There is a strange juxtaposition of old and classy with new and tacky. The couches in both our rooms had holes and the stuffing was hanging out. The wallpaper was peeling off the walls. Other furniture as mismatched and old. They seem to be very short staffed so service was lacking. Breakfast food, though acceptable tasting, was empty more often than full.

The front desk was super in trying to alleviate all the problems we encounter upon arrival and in the next 2 hours.

At one point in time this hotel was probably a wonderful hotel. It's past its prime now.

Consulted Booking.com

1) The bathroom toilet was not working at all; 2) non shampoo and no conditioner in the room; 3) limited breakfast; location is the most positive feature of this inn.