KC Hotel San José

Breakfast was good, although I wish they would serve "real" oanage juice and not the ersatz stuff they do.

This was my 4th stay here in 2 months., and hitherto it has always been excellent. This time the room I was allocated (I requested a quiet room) was at the front of the hotel, 2nd floor, on the street and very noisy. It also smelled dank and was dirty and well worn. I requested a new room and was given one, also at the front of the hotel (#210), on the 2nd floor and noisy too. The bathroom was in poor shape with an open celing light hanging down and a window which wouldn't close. The sink was stained and missing grouting and the room was also pretty scuffed up. I do not recommend these rooms - previously I had been on the lower floor at the rear of the hotel on the other side of the pool. Much better. Also disappointed that as a regular customer the staff were not able to accomodate me in my "normal" room type. Disappointing and not up to the standard I had become used to.